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Reinstalling programs
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4Insert the red Drivers and Applications CD into the CD or DVD drive. If the 
program starts automatically, go to Step 8.
- OR -
If the program does not start automatically, go to Step 5.
5Click Start, then click Run. The Run dialog box opens.
6In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your CD or DVD drive).
7Click OK.
8If this is the first time you have inserted the red Drivers and Applications 
CD, accept the End User License Agreement (EULA) by clicking 
Yes, I accept 
it
, then clicking Continue. The Gateway Driver and Application Recovery 
program starts and the 
Drivers and Application Recovery tab appears.
9Select a single program to reinstall.
- OR -
Click 
Automatic Installation, then select multiple programs to reinstall. 
(Grayed out programs are not available for Automatic Installation. To select 
these programs, click 
Manual Installation.)
10Click Install.
11Follow any additional on-screen instructions. Depending on the programs 
you are reinstalling, you may only need to restart your notebook to 
complete the installation. However, if a setup wizard opens when you 
restart your notebook, follow the on-screen instructions.
ImportantIf the drive you want to use is not in the modular bay, you 
need to swap modules. For more information about 
swapping modules, see “Changing modules” on page 105.
Help and 
SupportFor more information about reinstalling programs in 
Windows XP, click Start, then click Help and Support.
Type the keyword installing programs in the Search box 
, then click the arrow. 
						

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To reinstall other programs from a CD:
1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next 
step.
2In Windows XP, click Start, Control Panel, then click 
Add or Remove Programs.
- OR -
In Windows 2000, click 
Start, Settings, Control Panel, then double-click the 
Add or Remove Programs icon.
3In the Currently Installed Programs list, click the program you want to 
uninstall, then click 
Change/Remove and follow the on-screen instructions.
4Insert the program CD into the CD or DVD drive.
5Complete the program reinstallation by following the instructions 
included with the program CD.
Reinstalling Windows
If your notebook is not working correctly, try the following options to correct 
the problem:
■Troubleshooting. For more information, see “Troubleshooting” on 
page 277.
■Running System Restore.
■Reinstalling device drivers. For more information, see “Reinstalling device 
drivers” on page 247.
If the options above do not correct the problem, you can use the Restoration 
CDs to reinstall Windows and other software.
ImportantIf the drive you want to use is not in the modular bay, you 
need to swap modules. For more information about 
swapping modules, see “Changing modules” on page 105. 
						

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Reinstalling Windows
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The Restoration CDs step you through reinstalling Windows XP or 
Windows 2000. If you are reinstalling Windows XP or Windows 2000, the 
Restoration CDs automatically reinstall the hardware device drivers and some 
programs as well. You can install any remaining programs by using the program 
CDs that came with your notebook. To reinstall your programs, follow the 
instructions in “Reinstalling programs” on page 250.
To reinstall Windows XP or Windows 2000, and the device drivers:
1Insert the red Drivers and Applications CD into the CD or DVD drive.
2Restart your notebook.
3Select 2. Boot from CD-ROM.
4Select a language option.
5Select 1. Delete all files (Automated Fdisk/Format).
6Select 1. Continue deleting all files and restart.
7When prompted, press any key to continue.
8Select 2. Boot from CD-ROM.
9Select a language option.
10Select 2. Automated installation of Windows (XP or 2000).
ImportantIf you are prompted for your Windows product key when 
you reinstall Windows, you can find the key on the 
Microsoft Certificate of Authenticity label located on the 
bottom of your notebook case. For more information, see 
“Microsoft Certificate of Authenticity” on page 13.
CautionBack up your personal files before you use this option.
All files on your notebook will be deleted!
ImportantIf the drive you want to use is not in the modular bay, you 
need to swap modules. For more information about 
swapping modules, see “Changing modules” on page 105. 
						

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11When prompted, remove the red Drivers and Applications CD and insert 
the blue Operating System CD into the CD or DVD drive, then press any 
key to continue.
12When prompted, accept the License Agreement by pressing Y.
13Wait while the setup program copies files to your hard drive. When your 
notebook restarts, do NOT press any key to boot from CD.
14When prompted, insert the red Drivers and Applications CD, then click 
Continue. The Gateway Application Loader automatically installs your 
drivers and programs. Your notebook restarts several times during this 
process. Do not press any keys or buttons during this process unless 
prompted to do so.
15When the Gateway Application Loader has finished, go to the Windows 
desktop by clicking 
OK.
16Install additional programs by following the instructions in “Reinstalling 
programs” on page 250.
17Install other software, such as Microsoft Works Suite and gaming software, 
by following the instructions in “To reinstall other programs from a CD:” 
on page 252. 
						

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Upgrading Your
Gateway M675
This chapter provides information about adding hardware 
devices to your notebook. Read this chapter to learn 
how to:
■Add and remove PC Cards
■Add and replace memory
■Replace the hard drive 
						

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Adding and removing a PC Card
Your notebook has a PC Card slot (also known as a PCMCIA card slot). This 
slot accepts one Type II card.
You do not need to restart your notebook when changing most cards because 
your notebook supports hot-swapping. Hot-swapping means that you can insert 
a PC Card while your notebook is running. If your PC Card does not work after 
hot-swapping, see the PC Card manufacturer’s documentation for further 
information.
To insert a PC Card:
■Push the card firmly into the PC Card slot label-side up until the outer edge 
of the card is flush with the side of your notebook. 
						

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Adding and removing a PC Card
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To remove a PC Card:
1Click the remove hardware icon in the taskbar, the PC Card name, then 
click
Stop.
-OR-
Turn off your notebook.
2Press the PC Card eject button once to release the eject button.
3Press the PC Card eject button again to eject the PC Card.
ImportantIf the remove hardware icon does not appear on the 
taskbar, click the show hidden icons button. 
						

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Preventing static electricity 
discharge
The components inside your notebook are extremely sensitive to static 
electricity, also known as electrostatic discharge (ESD).
Before installing memory or replacing the hard drive, follow these guidelines:
■Turn off your notebook.
■Wear a grounding wrist strap (available at most electronics stores) and 
attach it to a bare metal part of your workbench or other grounded 
connection.
■Touch a bare metal surface on your workbench or other grounded object.
■Unplug the power cord and the modem and network cables.
■Remove the battery. For more information, see “Changing batteries” on 
page 171.
■Disconnect all peripheral devices and remove any PC Cards.
WarningESD can permanently damage electrostatic 
discharge-sensitive components in your notebook. 
Prevent ESD damage by following ESD guidelines every 
time you install memory or replace the hard drive.
WarningTo avoid exposure to dangerous electrical voltages and 
moving parts, turn off your notebook and unplug the power 
cord and modem and network cables before opening the 
case.
WarningTo prevent risk of electric shock, do not insert any object 
into the vent holes of your notebook. 
						

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Adding or replacing memory
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Before working with computer components, follow these guidelines:
■Avoid static-causing surfaces such as carpeted floors, plastic, and packing 
foam.
■Remove components from their antistatic bags only when you are ready 
to use them. Do not lay components on the outside of antistatic bags 
because only the inside of the bags provide electrostatic protection.
■Always hold components by their edges. Avoid touching the edge 
connectors. Never slide components over any surface.
Adding or replacing memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual 
Inline Memory Modules). The modules are available in various capacities and 
any module can be placed in the memory bay.
ImportantUse only memory modules designed for the 
Gateway M675.
Memory 
bay 
						

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To add or replace memory modules:
1Follow the instructions under “Preventing static electricity discharge” on 
page 258.
2Turn off your notebook, disconnect the AC adapter and modem and 
network cables.
3Disconnect your notebook from the optional port replicator (see 
“Disconnecting from the port replicator” on page 274).
4Turn your notebook over so the bottom is facing up.
5Remove the battery. For more information, see “Changing batteries” on 
page 171.
6Loosen the four memory bay cover screws, then remove the memory bay 
cover.