Gateway m675 User Manual
Here you can view all the pages of manual Gateway m675 User Manual. The Gateway manuals for Notebook are available online for free. You can easily download all the documents as PDF.
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281 Troubleshooting www.gateway.com ■Make sure that the internal speakers and universal jacks are configured correctly. For more information, see “Configuring the audio jacks” on page 97. Click Restore Defaults if you want to reset the internal speakers and universal jacks back to their factory settings. ■Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 31 or “Using the audio controls” on page 34. ■Make sure that the...
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282 Chapter 17: Troubleshooting www.gateway.com The regional code on your DVD drive is determined by your notebook’s delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico is 4. Your DVD drive’s regional code must match the regional code of the disc. The regional code for the disc is on the disc, disc documentation, or packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. ■Make sure that...
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283 Troubleshooting www.gateway.com To check IRQ usage in Windows XP: 1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance . 2Click/Double-click System, click the Hardware tab, then click Device Manager . The Device Manager window opens. 3Click View, then click Resources by type. Double-click Interrupt request (IRQ) . All IRQs and their hardware assignments are displayed. To check IRQ usage in Windows...
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284 Chapter 17: Troubleshooting www.gateway.com Diskette drive The diskette drive is not recognized ■Shut down and restart your notebook. ■The modular drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again. You see an “Access Denied” or “Write protect” error message ■Move the write-protection tab in the upper-right corner of the diskette down (unprotected). ■The diskette may be full. Delete unnecessary files on the diskette and try...
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285 Troubleshooting www.gateway.com Display The screen is too dark Adjust the brightness using the system keys. For more information, see “System key combinations” on page 31. The screen resolution is not correct Change the screen resolution from the Display Properties dialog box. For more information, see “Adjusting the screen resolution” on page 192. The text on the display is dim or difficult to read ■Adjust the brightness and contrast using the system keys. For more information, see “System key...
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286 Chapter 17: Troubleshooting www.gateway.com To restore deleted files: 1Double-click the Recycle Bin icon. 2Right-click the file you want to restore, then click Restore. The file is restored to the place where it was originally deleted from. If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored. Hard drive You see an “Insufficient disk space” error message ■Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “Using Disk...
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287 Troubleshooting www.gateway.com You see a “Data error” message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For more information, see “Checking the hard drive for errors” on page 235. The hard drive cannot be accessed, or you see a “General failure reading drive C” error message ■If a diskette is in the diskette drive, eject it and restart your notebook. ■Make sure that the hard drive is installed correctly. Remove it,...
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288 Chapter 17: Troubleshooting www.gateway.com Internet You cannot connect to the Internet ■Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 7 and “Back” on page 269 to make sure that the connections have been made correctly. ■Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone. ■If you have the call waiting feature on your telephone line, make sure that it is disabled. ■Make sure...
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289 Troubleshooting www.gateway.com ■The condition of the Internet computers to which you connect and the number of users accessing those computers ■The complexity of graphics and multimedia on Web pages ■Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook People are sending you e-mail messages, but you have not received any mail ■Click the receive button in your e-mail program. ■Make sure that your account with your Internet service...
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290 Chapter 17: Troubleshooting www.gateway.com Memory You see a “Memory error” message ■Make sure that the memory modules are inserted correctly in the memory bay slots. For more information, see “Adding or replacing memory” on page 259. ■Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 259. You see a “Not enough memory” error message ■Close all programs, then restart your notebook....