Gateway m350 User Manual

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Cleaning your notebook
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To clean your trackball mouse:
1Turn the mouse upside down.
2Rotate the retaining ring on the bottom of the mouse counter-clockwise, 
then remove the retaining ring and mouse ball.
3Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
4Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
5Replace the mouse ball and lock the retaining ring into place.
Mouse rollers 

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Chapter 13: Maintaining Your Notebook
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14
233
Restoring
Software
Read this chapter to learn how to:
■Reinstall device drivers
■Update device drivers
■Reinstall programs
■Reinstall Windows
If you are not comfortable with the procedures covered in 
this chapter, seek help from a more experienced computer 
user or a computer service technician. 

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Chapter 14: Restoring Software
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Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating 
system, and other programs that were preinstalled at the factory.
ImportantBefore you try to fix a problem by reinstalling software from 
your Gateway Restoration CDs, make sure that you have 
tried these steps first:
■Use the diagnostics and troubleshooting tools found in 
Help and Support. For more information about 
diagnostics and troubleshooting...

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Reinstalling device drivers
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Reinstalling device drivers
Device drivers are programs that control devices such as the computer display, 
CD or DVD drives, and modems. Drivers translate information between 
computer devices and programs.
Drivers for your original notebook hardware are installed at Gateway. If you 
install a new device, you need to install the drivers provided by the device 
manufacturer.
You should reinstall device drivers:
■If directed to do so while troubleshooting...

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Chapter 14: Restoring Software
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6Select a single device driver to reinstall.
- OR -
Click 
Automatic Installation, then select multiple device drivers to reinstall. 
(Grayed out drivers are not available for Automatic Installation. To select 
these drivers, click 
Manual Installation.)
7Click Install.
8Follow any additional on-screen instructions. Depending on the device 
driver you are reinstalling, you may only need to restart your notebook 
to complete the installation. However, if...

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Updating device drivers
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Updating device drivers
The Restoration CDs contain a device driver update utility that works over the 
Internet. If you do not have an Internet service provider, the update utility 
works by direct-dialing the device driver update service.
To update device drivers:
1Insert the red Drivers and Applications CD into the CD or DVD drive. If the 
program starts automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2Click...

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8Install available updated device drivers by following the on-screen 
instructions. Depending on the device driver you are updating, you may 
only need to restart your notebook to complete the installation. However, 
if a setup wizard opens when you restart your notebook, follow the 
on-screen instructions.
Reinstalling programs
If you have problems running a program or if you have reinstalled your 
operating system, you can reinstall programs from the...

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Reinstalling programs
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4Insert the red Drivers and Applications CD into the CD or DVD drive. If the 
program starts automatically, go to Step 8.
- OR -
If the program does not start automatically, go to Step 5.
5Click Start, then click Run. The Run dialog box opens.
6In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your CD or DVD drive).
7Click OK.
8If this is the first time you have inserted the red Drivers and Applications 
CD, accept the End User License...

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Chapter 14: Restoring Software
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To reinstall other programs from a CD:
1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next 
step.
2In Windows XP, click Start, Control Panel, then click 
Add or Remove Programs.
- OR -
In Windows 2000, click 
Start, Settings, Control Panel, then double-click the 
Add or Remove Programs icon.
3In the Currently Installed Programs list, click the program you want to 
uninstall, then click 
Change/Remove and follow the on-screen...