Gateway m275 User Manual
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3 51 Getting Help This chapter tells you about additional information resources available to help you use your convertible tablet PC. Read this chapter to learn how to access: ■Help and Support ■Do More With Gateway ■Online help ■Gateway Web site
52 Chapter 3: Getting Help www.gateway.com Help and Support Your convertible tablet PC includes Help and Support, an easily accessible collection of help information, troubleshooters, instructional videos, and automated support. Use Help and Support to answer questions about Windows. To start Help and Support: ■Click/Tap Start, then click/tap Help and Support. Help and Support opens. You can find help information by clicking/tapping a link, performing a search, or browsing the index. Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click/tap the arrow button. For each search, you receive the following search result types: ■Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. ■Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box. ■Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics. To view a list of your search results, click/tap the results header for the type of results you want to view. To view a topic, click/tap the topic name in the Search Results list.
53 Do More With Gateway www.gateway.com Do More With Gateway Your convertible tablet PC may include Do More With Gateway, a tool that provides additional information about using your Gateway convertible tablet PC for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway, click/tap Start, then click/tap Do More With Gateway. Click/Tap the topics listed on the left-side of the page to learn more about the software already installed on your convertible tablet PC as well as partnerships and special offers available through Gateway.
54 Chapter 3: Getting Help www.gateway.com Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking/tapping a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.
55 Gateway Web site www.gateway.com Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway eSupport Web site at support.gateway.com . For more information about connecting to the Internet, see “Using the Internet” on page 79. Using eSupport The eSupport site is divided into five major areas: ■Support Home ■Downloads ■Contact Us ■Account Info ■PC Tools Each of these areas is represented by a menu across the top of the Web page.
56 Chapter 3: Getting Help www.gateway.com Support Home To get specific information about your convertible tablet PC, type your serial number into the My Support box, then click/tap Continue, or click/tap Look up my serial number for me . For more information, see “Finding your specifications” on page 12. Click/Tap Support Home, then click/tap All Support Documents to access product documentation, specifications, and guides. By entering your serial number, you get specific documents related to your convertible tablet PC. You can also browse through the reference area to locate an article specific to the question you have. Click/Tap Support Home, then click/tap General Tutorials to access an extensive library of how-to articles and videos on topics such as making audio CDs and installing a hard drive. Downloads Click/Tap Downloads, then click/tap My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your convertible tablet PC. Click/Tap All Downloads to walk through a step-by-step wizard to locate your drivers. Contact Us Click/Tap Contact Us to access links to technical support with a live technician, including chat and e-mail. Click/Tap Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see “Telephone numbers” on page 305. Account Info Click/Tap Account Info to access support for non-technical issues, like the status of your order or changing your account address. PC Tools Click/Tap PC Tools to access utilities to help you manage your convertible tablet PC.
4 57 Windows Basics Read this chapter to learn how to: ■Use the Windows desktop ■Manage files and folders ■Wo r k w i t h d o c u m e n t s ■Use shortcuts
58 Chapter 4: Windows Basics www.gateway.com About Windows XP tablet PC Edition The Microsoft Windows XP tablet PC Edition operating system is a fully functioning version of Windows XP Professional with added pen-based computing features: ■Tablet and Pen Settings — set properties for the pen, tablet buttons, and display screen ■tablet PC Input Panel (TIP) — use its writing pad, soft keyboard, and voice recognition for entering data ■Windows® Journal — hand-write documents, then turn them into text or image files ■Sticky Notes — make a quick note with your pen or voice and drop it into another program ■Document annotation — insert handwritten notes into Word documents and other programs ■Enhanced speech and voice recognition — say what you are thinking, and your tablet will understand ■Inkball — practice and master pen input with this game of strategy ■MicroSoft OneNote — capture, organize, and reuse your notes on notebook computers, desktop computers, or Tablet PCs. The What’s New in Windows XP link in the Help and Support Center and the Windows XP Start Here booklet that shipped with your convertible tablet PC can help you learn more about using Windows XP tablet PC Edition.
59 About the Windows environment www.gateway.com About the Windows environment After your convertible tablet PC starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from this example, depending on how your convertible tablet PC is set up. Help and SupportFor more information about the Windows XP desktop, click/tap Start, then click/tap Help and Support. Type the keyword Windows desktop in the Search box , then click/tap the arrow.
60 Chapter 4: Windows Basics www.gateway.com Using the desktop The desktop contains the taskbar, the Start button, and the Recycle Bin icon. Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To use the Start menu: 1Click/Tap the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items. 2Click/Tap All Programs to see all programs and files in the Start menu. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. Desktop elements Description The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running. Click/Tap a program’s button on the taskbar to open the program’s window. The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities. Click/Tap the Start button, then open a file or program by clicking/tapping an item on the menu that opens. The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your convertible tablet PC. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 68.