Gateway E-295 C Manual

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You should create a set of discs for recovering your 
pre-installed software and device drivers, in case you need to 
use them later for a complete system recovery. (Your 
convertible notebook must have a recordable disc drive to 
perform this procedure.)
To create discs for recovering pre-installed software 
and drivers:  
1Click or tap  (Start), All Programs, Gateway 
Recovery Center, then click or tap Gateway Recovery 
Center. The Gateway Recovery Center opens.
2Click or tap Applications and drivers external media, 
then click or tap Next. The What would you like to do? 
dialog box opens.
3Click or tap Create system recovery discs, then click 
or tap Next. 
						

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4Insert a blank, recordable disc into a recordable disc 
drive, then click or tap Next. If an AutoPlay dialog box 
opens, click or tap the x in the upper-right corner to 
close it.
A dialog box opens that tells you the number of blank 
discs you need to create a full set of recovery discs.
5If you have enough blank discs of the specified type, 
click or tap I have enough discs, then click or tap Next. 
If you do not have enough discs, choose a different disc 
type, or click or tap Cancel.
The disc recording begins. Label the discs as they are 
completed.
6If multiple discs are required, insert the additional blank 
disks when prompted. 
7When the process is finished, the Congratulations! 
window opens.
8Click or tap Finish.
9Remove your final disc, then label all of the discs and 
store them in a safe place.Important
Use a permanent marker to label each disc “Software and Driver 
Recovery,” along with a short description of which convertible notebook 
the discs are for. If you are recording multiple discs, as you remove each 
disc from the drive, use the marker to label each disc 1 of x, 2 of x, 
3ofx, and so on.
TipAfter a recovery disc is created, your convertible notebook names 
the disc Recovery13 for disc 1 of a 3-disc set, Recovery23 for disc 
2, and so on. 
						

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Recovering pre-installed software and drivers using 
Gateway Recovery Center
To recover specific drivers and software:  
1Click or tap  (Start), All Programs, Gateway 
Recovery Center, then click or tap Gateway Recovery 
Center. The Gateway Recovery Center opens.
2To recover software that was pre-installed, click or tap 
Programs, then click or tap Application recovery.
- OR -Important
If you have recently reinstalled Windows or installed a new hard 
drive, and your Start menu does not contain Gateway Recovery Center 
as an option, you must recover your software and drivers using 
software and driver recovery discs you have created. For instructions, 
see “Recovering pre-installed software and drivers using recovery discs” 
on page 96. 
						

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To recover device drivers that were pre-installed, click 
or tap Hardware, then click or tap Device driver 
recovery.
3Click or tap the software or driver you want to recover, 
then click or tap Next.
Recovering pre-installed software and drivers using 
recovery discs
If you created a multiple-disc set of recovery discs, each disc 
contains a unique set of software and drivers. If a recovery 
disc does not offer the software or driver you need to recover, 
try another disc. 
						

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To recover software and drivers using recovery discs:  
1Insert a software and driver recovery disc into a CD or 
DVD drive. If an AutoPlay dialog box appears, click or 
tapRun Grc_Vista.exe. If an AutoPlay dialog box does 
not appear and Gateway Recovery Center does not 
start, open Computer and run the file Grc_Vista.exe 
on the disc.
The Gateway Recovery Center starts.
2To recover pre-installed software, click or tap 
Application recovery, then click or tap the software 
you want to recover.
- OR - 
						

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To recover pre-installed device drivers, click or tap 
Device driver recovery, then click or tap the type of 
driver you want to recover.
3Click or tap Next.
4If the software or driver is not shown on the list, and 
you have a multiple-disc set of recovery discs, close 
Gateway Recovery Center and try another disc.
Using Microsoft System Restore
Microsoft System Restore periodically takes “snapshots” of 
your system settings and saves them as restore points. In 
most cases of hard-to-resolve software problems, you can 
return to one of these restore points to get your system 
running again.
Windows automatically creates an additional restore point 
each day, and also each time you install software or device 
drivers. You can also create a restore point manually. For 
instructions, see “Manually creating a restore point” on 
page 100.
Help
For more information about using Microsoft System Restore, click or tap 
Start, then click or tap Help and Support. Type windows system restore 
in the Search Help box, then press E
NTER. 
						

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To restore using Microsoft System Restore:  
1Click or tap  (Start), Control Panel, System and 
Maintenance, then click or tap Backup and Restore 
Center. The Backup and Restore Center opens.
2On the left side of the window, click or tap Repair 
Windows using System Restore, then click or tap 
Next. The Choose a restore point dialog box opens.
3Click or tap the restore point you want, click or tap 
Next, then click or tap Finish. A confirmation message 
box appears.
4Click or tap Ye s. Your system is restored using the 
restore point you specified. This process may take 
several minutes, and may restart your convertible 
notebook. 
						

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Manually creating a restore point
To manually create a restore point:  
1Click or tap  (Start), Control Panel, System and 
Maintenance, then click or tap Backup and Restore 
Center. The Backup and Restore Center opens.
2On the left side of the window, click or tap Create a 
restore point or change settings, then click or tap 
Next. The System Properties dialog box opens to the 
System Protection tab.
3Click or tap Create. The Create a restore point dialog 
box opens.
4Type a description for the restore point (such as the date 
and time), then click or tap Create. The restore point 
is created.
5Click or tap OK. 
						

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Recovering your system to its factory 
condition
If your convertible notebook’s problems are not solved by any 
of the other recovery options, you may need to recover its 
hard drive to its factory condition. This process is called a 
factory recovery.
To delete everything on your hard drive and re-install all 
factory software:  
1If you can still run Windows:
aClick or tap  (Start), All Programs, Gateway 
Recovery Center, then click or tap Gateway 
Recovery Center. The Gateway Recovery Center 
opens.
bClick or tap Recovery, then click or tap Next. Your 
convertible notebook restarts.
2If you cannot run Windows:
aTurn on or restart your convertible notebook.
bWhile the convertible notebook is starting up, 
repeatedly press F8 until the Recovery Options 
screen opens. If Windows starts to load instead, 
restart the convertible notebook and try again.
3Press the arrow keys on your keyboard to select Repair 
Your Computer, then press E
NTER.
Gateway System Recovery starts, and the System 
Recovery Options dialog box opens.
4Select a language and keyboard layout, then click or tap 
Next.
5Click or tap the User name box to select a Windows 
user account, click or tap in the Password box and type 
the user account’s password (if any), then click or tap 
Next. The System Recovery Options menu opens.
6Click or tap Restore Application. The Welcome to 
Gateway System Recovery window opens.
7Click or tap Next. Caution
A complete factory recovery deletes everything on your hard drive, then 
reinstalls Windows and any pre-installed software and device drivers. If you can 
access important files on your hard drive, back them up now.  
						

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8To perform a recovery with data backup 
(recommended), click or tap Recovery with automatic 
data backup, then click or tap Next.
- OR -
To perform a full factory recovery without data backup, 
click or tap Full factory recovery, then click or tap 
Next.
9Click or tap Ye s, then click or tap Next. The Factory 
image recovery window opens, which shows you the 
progress of the system recovery.
When recovery is finished, the Recovery is complete 
window opens.
10Click or tap Finish, then click or tap Restart. Your 
convertible notebook restarts in its original factory 
condition. You still need to reinstall any software that 
was not pre-installed on your convertible notebook.
If you selected Recovery with automatic data 
backup in Step 8, you can find your backed up files in 
c:\backup.Important
Before your hard drive is recovered, your personal files will be 
automatically backed up to c:\backup.
CautionContinuing with the full factory recovery will delete everything 
on your hard drive. Make sure that you have backed up any important 
files you want to save.