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Cleaning your notebook
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To clean your trackball mouse:
1Turn the mouse upside down.
2Rotate the retaining ring on the bottom of the mouse counter-clockwise, 
then remove the retaining ring and mouse ball.
3Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
4Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
5Replace the mouse ball and lock the retaining ring into place.
Mouse rollers 

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Chapter 13: Maintaining Your Gateway 450
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Restoring
Software
Read this chapter to learn how to:
■Reinstall device drivers
■Update device drivers
■Reinstall programs
■Reinstall Windows
If you are not comfortable with the procedures covered in 
this chapter, seek help from a more experienced computer 
user or a computer service technician. 

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Using the Restoration discs
Use the Gateway Restoration discs to reinstall device drivers, your operating 
system, and other programs that were preinstalled at the factory.
Reinstalling device drivers
Device drivers are programs that control devices such as the notebook display, 
CD or DVD drives, and modems. Drivers translate information between 
computer devices and programs.
Drivers for your original notebook hardware are installed at Gateway. If you...

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Using the Restoration discs
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If you need to reinstall device drivers because you are directed to do so while 
troubleshooting or if a message tells you that there is a problem with a device 
driver, reinstall the device drivers by following the instructions below.
If you just reinstalled Windows, the device drivers were automatically 
reinstalled.
To reinstall device drivers:
1Insert the red Drivers and Applications disc into the disc drive. If the program 
starts automatically, go to...

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Updating device drivers
The Restoration discs contain a device driver update utility that works over the 
Internet. If you do not have an Internet service provider, the update utility 
works by direct-dialing the device driver update service.
To update device drivers:
1Insert the red Drivers and Applications disc into the disc drive. If the program 
starts automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2....

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Using the Restoration discs
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6Click the Web Updates tab.
7Click Check Now. The Connect window opens.
8Install available updated device drivers by following the on-screen 
instructions. Depending on the device driver you are updating, you may 
only need to restart your notebook to complete the installation. However, 
if a setup wizard opens when you restart your notebook, follow the 
on-screen instructions.
Reinstalling programs
If you have problems running a program or if you have...

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6In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your disc drive).
7Click OK.
8If this is the first time you have inserted the red Drivers and Applications 
disc, accept the End User License Agreement (EULA) by clicking 
Yes, I accept 
it
, then clicking Continue. The Gateway Driver and Application Recovery 
program starts and the 
Drivers and Application Recovery tab appears.
9Select a single program to reinstall.
- OR -
Click...

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4Insert the program disc into the disc drive.
5Complete the program reinstallation by following the instructions 
included with the program disc.
Reinstalling Windows
If your notebook is not working correctly, try the following options to correct 
the problem:
■Troubleshooting. For more information, see “Troubleshooting” on 
page 251.
■Running System Restore. For more information, see Windows Help and 
Support.
■Reinstalling device drivers. For more...

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1Insert the red Drivers and Applications disc into the disc drive.
2Restart your notebook.
3Select 2. Boot from CD-ROM.
4Select a language option.
5Select 1. Delete all files (Automated Fdisk/Format).
6Select 1. Continue deleting all files and restart.
7When prompted, press any key to continue.
8Select 2. Boot from CD-ROM.
9Select a language option.
10Select 2. Automated installation of Windows (XP).
11When prompted, remove the red Drivers and...