Gateway 400 series User Manual

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Chapter 2: Getting Started
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Connecting the modem
Your notebook has a built-in 56K modem that you can use to connect to a 
standard telephone line.
To connect the modem:
1Insert one end of the modem cable into the modem jack on the back 
of your notebook.
2Insert the other end of the modem cable into a telephone wall jack. The 
modem will not work with digital or PBX telephone lines.
3Start your notebook, then start your communications program.
WarningTo reduce the risk of fire, use only No. 26 AWG or larger 
telecommunications line cord. 
						

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Connecting to a wired Ethernet network
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Connecting to a wired Ethernet 
network
Your notebook has a network jack that you can use to connect to a 10/100 wired 
Ethernet network.
To connect to a wired Ethernet network:
1Insert one end of the network cable into the network jack on the back 
of your notebook.
2Insert the other end of the network cable into a network jack. Ask your 
network administrator to help you select the correct network jack.
ImportantYour notebook may be equipped with built-in wireless 
Ethernet or you may have a wireless Ethernet PC Card. 
For information about connecting to a wired or wireless 
Ethernet network, see “Networking Your Computer” on 
page 157. For information about installing a wireless 
Ethernet PC Card, see “Adding and removing a PC Card” 
on page 210. 
						

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Chapter 2: Getting Started
www.gateway.com
Broadband Internet connections
You can use your notebook’s Ethernet jack for more than just networking. Many 
broadband Internet connections, such as cable modems and DSL modems, 
connect to your notebook’s Ethernet jack. For more information, see “Using 
the Internet” on page 65 and “Networking Your Computer” on page 157.
Installing a printer, scanner, or 
other peripheral device
Your computer has one or more of the following ports: Universal Serial Bus 
(USB) and parallel. You use these ports to connect peripheral devices such as 
printers, scanners, and digital cameras to your computer. For more information 
about port locations, see “Checking Out Your Gateway 400” on page 1.
USB ports support plug-and-play and hot swapping, which means that your 
computer will usually recognize such a device whenever you plug it into the 
appropriate port. When you use an USB device for the first time, your computer 
will prompt you to install any software the device needs. After doing this, you 
can disconnect and reconnect the device at any time.
Parallel port devices are not plug-and-play. See the device documentation for 
detailed information and installation instructions.
ImportantBefore you install a printer, scanner, or other peripheral 
device, see the device documentation and installation 
instructions.
Help and 
SupportFor more information about installing peripheral devices in 
Windows XP, click Start, then click Help and Support.
Type the keyword installing devices in the HelpSpot 
Search box  , then click the arrow. 
						

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35
Getting Help
This chapter tells you about additional information 
resources available to help you use your computer. Read 
this chapter to learn how to access:

HelpSpot™

Online help

Gateway Web site 
						

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Chapter 3: Getting Help
www.gateway.com
HelpSpot
Your computer includes HelpSpot, an easily accessible collection of help 
information, troubleshooters, instructional videos, and automated support. Use 
HelpSpot to answer questions about Windows and to help you quickly discover 
and use the many features of your Gateway computer. HelpSpot also has an 
area called Contact Gateway that helps you find the right resource at Gateway 
to answer your questions or help solve your problems.
To start HelpSpot:

Click Start, then click Help and Support. HelpSpot opens.
If this is the first time you have started HelpSpot, you may experience a 
brief wait while HelpSpot builds the help database, then HelpSpot displays 
an introductory video. 
						

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HelpSpot
www.gateway.com
You can find help information by clicking a link, performing a search, or 
browsing the index. To learn about using your Gateway computer, your 
touchpad, and other tasks, click the 
Using your computer link on the HelpSpot 
main page. 
						

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Chapter 3: Getting Help
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Searching for a topic
To sea rc h fo r a top ic in  He lpS po t, ty pe a  wor d or p h rase ( keywo rd) in  th e Search 
box located at the top of any HelpSpot screen, then click the arrow button.
For each search, you receive the following search result types:

Suggested Topics - These topics are located in HelpSpot and are relevant 
to your search topic.

Full-text Search Matches - These topics are located in HelpSpot and contain 
the words you entered in the 
Search box.

Microsoft Knowledge Base - These topics are located on the Microsoft Web 
site and contain the words you entered in the 
Search box. You must be 
connected to the Internet to search for and access these topics.

Gateway.com Search - These topics are located on the Gateway Web site 
and contain the words you entered in the 
Search box. You must be 
connected to the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results 
you want to view.
To view a topic, click the topic name in the 
Search Results list.
Search box
Search results
header
Search results
headers 
						

							39
HelpSpot
www.gateway.com
HelpSpot videos
HelpSpot contains several short videos to help introduce you to new concepts 
or show you how to perform various tasks.
To play a HelpSpot video:

To watch a video in HelpSpot, click Video and online tutorials on the 
HelpSpot home page, then click a video title. The video plays. 
						

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Chapter 3: Getting Help
www.gateway.com
Online help
Many programs provide information online so you can research a topic or learn 
how to perform a task while you are using the program. You can access most 
online help information by selecting a topic from a 
Help menu or by clicking 
a 
Help button.
You can search for information by viewing the help contents, checking the 
index, searching for a topic or keyword, or browsing through the online help. 
						

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Gateway Web site
www.gateway.com
Gateway Web site
Gateways online support is available 24 hours per day, 7 days per week and 
provides the most current drivers, product specifications, tutorials, and 
personalized information about your system. Visit the Gateway eSupport 
Web site at support.gateway.com
. For more information about connecting to 
the Internet, see “Using the Internet” on page 65.