Gateway 400 series User Manual
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112 Chapter 7: Sending and Receiving Faxes www.gateway.com Installing and configuring Fax Installing Fax Microsoft Fax lets you send and receive faxes using your modem. When Windows XP was originally installed on your computer, Fax was not installed. You need to install Fax from your blue Operating SystemCD. To install Fax: 1Insert the blue Operating SystemCD in your DVD drive. 2If the Welcome to Microsoft Windows XP dialog box opens, click Install optional Windows components . The Windows Components Wizard opens. -OR- If the Welcome to Microsoft Windows XP dialog box does not open, click Start, then click Control Panel. The Control Panel window opens. Click/Double-click Add and Remove Programs. The Add or Remove Programs dialog box opens. Click Add/Remove Windows Components. The Windows Components Wizard opens. 3Click Fax Services, then click Next. 4Click Finish to exit the Windows Components Wizard. ImportantYour modem cable must be installed before you can send and receive faxes. You cannot use your standard telephone modem to connect to the Internet while sending and receiving faxes. Help and SupportFor more information about sending and receiving faxes in Windows XP, click Start, then click Help and Support. Type the keyword Fax in the HelpSpot Search box , then click the arrow.
113 Installing and configuring Fax www.gateway.com 5Click Exit to close the Welcome to Microsoft Windows XP dialog box. -OR- Click Close to close the Add or Remove Programs dialog box. Configuring Fax Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax. ImportantThe first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes.
114 Chapter 7: Sending and Receiving Faxes www.gateway.com To configure Microsoft Fax: 1Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console . The Fax Configuration Wizard opens. 2On the Welcome to Fax Configuration Wizard screen, click Next. The Sender Information screen opens. 3Type the information about yourself that you want to appear on your fax cover page, then click Next. The Select Device for Sending or Receiving Faxes screen opens. 4Click the arrow to open the Please select the fax device list, then click the modem you are using to send and receive faxes. 5If you want the modem to automatically answer the telephone in order to receive faxes, click the Enable Receive check box. 6Click Next. The Transmitting Subscriber Identification (TSID) screen opens. 7Type the transmitting fax identifier information. This identifier information is required by law. You can type up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number.
115 Installing and configuring Fax www.gateway.com 8Click Next. 9If you set up your computer to receive faxes, type the receiving fax identifier information, then click Next. This identifier information is required by law and can be the same identifier that you typed in Step 7. The Routing Options screen opens. 10If you set up your computer to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click Next. The Configuration Summary screen opens. 11Click Finish. ImportantSome fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers.
116 Chapter 7: Sending and Receiving Faxes www.gateway.com Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: 1Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax . The Send Fax Wizard opens. 2On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3Type the name and fax number of the recipient of your fax. 4If you need to use the area code for your recipient, click Use dialing rules to enter the full ten-digit fax number. 5If you want to send your fax to more than one recipient, click Add and type the name and fax number of the next recipient. 6When you have added all your recipients, click Next. The Preparing the Cover Page screen opens. 7Click the arrow to open the Cover page template, then click the cover page template you want to use.
117 Setting up your cover page template www.gateway.com 8Type the subject text in the Subject line area. 9Type the message text in the Note area, then click Next. The Schedule screen opens. 10Select when you want to send the fax and a priority for the fax, then click Next. The Completing the Send Fax Wizard screen opens. 11Click Finish. Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor. On this template, you insert information fields that automatically import values you enter in both the Send Fax Wizard and the Fax Configuration Wizard when you send your fax. To set up your fax cover page template: 1Click Start, All Programs, Accessories, Communications, Fax, then click Fax Cover Page Editor . The Cover Page-Fax Cover Page Editor opens. If the Cover Page Editor Tips dialog box opens, click OK. 2If you want to include fields that are imported from either the Send Fax Wizard or the Fax Configuration Wizard (such as To or From), add them to the page by using the Insert menu, then move them to the appropriate place on your template. You can also use the Insert menu to include information that is automatically calculated (such as number of pages or date and time sent). 3If you want to include text that always appears on your cover page (such as a letterhead or address), draw a box using the text box tool, type your text inside of it, then move the box to the appropriate place on your template.
118 Chapter 7: Sending and Receiving Faxes www.gateway.com 4If you want to include a logo that appears on your cover page, copy it to the Windows clipboard, then paste it into the Cover Page Editor and move it to the appropriate place on your template. 5To save your cover page template, click File, then click Save As. The Save As dialog box opens with your personal cover pages folder already in the Save in list. 6Type the new cover page template name. 7Click Save. Faxing from programs To fax a document directly from most programs: 1Open your document in the program it was created in. 2Click File, then click Print. The Print dialog box opens. 3Click the arrow button to open the Name list, then click the Fax printer. 4Click Print or OK. The Send Fax Wizard opens. 5Complete the wizard by following the instructions in “Sending a simple fax” on page 116. Faxing a scanned document To fax a document that you have scanned: 1Scan the document using the program for your scanner. 2With the scanned file open, click File, then click Print. The Print dialog box opens. 3Click the arrow button to open the Name list, then click the Fax printer.
119 Receiving and viewing a fax www.gateway.com 4Click Print or OK. The Send Fax Wizard opens. 5Complete the wizard by following the instructions in “Sending a simple fax” on page 116. Receiving and viewing a fax To receive and view a fax: 1Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console . The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox. 2To view a fax, click Inbox, then double-click the fax you want to view. The fax viewer opens, where you can view and print the fax. Canceling a fax You can cancel a fax that you have set up to send at a time in the future. To cancel a fax that has not been sent: 1If Fax is not open, click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. 2Click Outbox, then right-click the fax you want to cancel. 3Click Delete to cancel the fax. 4Click Ye s.
120 Chapter 7: Sending and Receiving Faxes www.gateway.com Automatically retry sending a fax You can set up Fax so it continues to try sending your fax if the receiving fax machine is busy. To automatically retry sending a fax: 1Click Start, then click Control Panel. The Control Panel window opens. 2If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers. The Printers and Faxes window opens. -OR- If your Control Panel is in Classic View, double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3Right-click Fax, then click Properties. The Fax Properties dialog box opens. 4Click the Devices tab, then click Properties. The Modem dialog box opens. 5Specify the number of retries and the amount of time between retries. 6Click OK. ImportantFax is automatically set up to retry three times at ten minute intervals.
121 Automatically cancelling a fax www.gateway.com Automatically cancelling a fax If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: 1Click Start, then click Control Panel. The Control Panel window opens. 2If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers. The Printers and Faxes window opens. -OR- If your Control Panel is in Classic View, double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3Right-click Fax, then click Properties. The Fax Properties dialog box opens. 4Click the Devices tab, then click Properties. The Modem dialog box opens. 5Click the Cleanup tab. 6Click to select the Automatically delete failed faxes after check box and specify the number of days. 7Click OK.