Gateway 400 series User Manual
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202 Chapter 14: Restoring Software www.gateway.com 5If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6Select a single device driver to reinstall. - OR - Click Automatic Installation, then select multiple device drivers to reinstall. (Grayed out drivers are not available for Automatic Installation. To select these drivers, click Manual Installation.) 7Click Install. 8Follow any additional on-screen instructions. Depending on the device driver you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. Help and SupportFor more information about reinstalling device drivers in Windows XP, click Start, then click Help and Support. Type the keyword drivers in the HelpSpot Search box , then click the arrow.
203 Updating device drivers www.gateway.com Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service. To update device drivers: 1Insert the red Gateway CD into the DVD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2. 2Click Start, then click Run. The Run dialog box opens. 3In the Open text box, type d:\runmenu.exe (where d is the drive letter of the DVD drive). 4Click OK. 5If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6Click the Web Updates tab. 7Click Check Now. The Connect window opens. ImportantIf your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Gateway CD or the Gateway Technical Support Web site (www.gateway.com/support ). If your system came equipped with an internal embedded wireless device, see “Safety, Regulatory, and Legal Information” on page 249 for general wireless regulatory and safety guidelines.To find out if your system has an internal wireless device, check the label (see “Identifying your model” on page 10).
204 Chapter 14: Restoring Software www.gateway.com 8Install available updated device drivers by following the on-screen instructions. Depending on the device driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the red Gateway CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instructions on each CD. If you want to reinstall a program, uninstall the old version first. To reinstall programs from the red Gateway CD: 1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next step. 2Click Start, Control Panel, then click Add or Remove Programs. 3In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions. 4Insert the red Gateway CD into the DVD drive. If the program starts automatically, go to Step 8. - OR - If the program does not start automatically, go to Step 5. 5Click Start, then click Run. The Run dialog box opens. 6In the Open text box, type d:\runmenu.exe (where d is the drive letter of your DVD drive). Help and SupportFor more information about updating device drivers in Windows XP, click Start, then click Help and Support. Type the keyword updating drivers in the HelpSpot Search box , then click the arrow.
205 Reinstalling programs www.gateway.com 7Click OK. 8If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 9Select a single program to reinstall. - OR - Click Automatic Installation, then select multiple programs to reinstall. (Grayed out programs are not available for Automatic Installation. To select these programs, click Manual Installation.) 10Click Install. 11Follow any additional on-screen instructions. Depending on the programs you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. To reinstall other programs from a CD: 1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next step. 2Click Start, Control Panel, then click Add or Remove Programs. 3In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions. 4Insert the program CD into the DVD drive. 5Complete the program reinstallation by following the instructions included with the program CD. Help and SupportFor more information about reinstalling programs in Windows XP, click Start, then click Help and Support. Type the keyword installing programs in the HelpSpot Search box , then click the arrow.
206 Chapter 14: Restoring Software www.gateway.com Reinstalling Windows If your computer is not working correctly, try the following options to correct the problem: Troubleshooting. For more information, see “Troubleshooting” on page 223. Reinstalling device drivers. For more information, see “Reinstalling device drivers” on page 201. If the options above do not correct the problem, you can use the Restoration CDs to reinstall Windows and other software. The Restoration CDs step you through reinstalling Windows XP. If you are reinstalling Windows XP, the Restoration CDs automatically reinstall the hardware device drivers and some programs as well. You can install any remaining programs by using the program CDs that came with your computer. To reinstall your programs, follow the instructions in “Reinstalling programs” on page 204. To reinstall Windows XP and the device drivers: 1Insert the red Gateway CD into the DVD drive. 2Restart your computer. 3Select 2. Boot from CD-ROM. 4Select a language option. 5Select 1. Delete all files (Automated Fdisk/Format). ImportantIf you are prompted for your Windows product key when you reinstall Windows, you can find the key on the Microsoft Certificate of Authenticity label located on the bottom of your computer case. For more information, see “Microsoft Certificate of Authenticity” on page 11. CautionBack up your personal files before you use this option. All files on your computer will be deleted!
207 Reinstalling Windows www.gateway.com 6Select 1. Continue deleting all files and restart. 7When prompted, press any key to continue. 8Select 2. Boot from CD-ROM. 9Select a language option. 10Select 2. Automated installation of Windows (XP). 11When prompted, remove the red Gateway CD and insert the blue Operating System CD into the DVD drive, then press any key to continue. 12When prompted, accept the License Agreement by pressing Y. 13Wait while the setup program copies files to your hard drive. When your computer restarts, do NOT press any key to boot from CD. 14When prompted, insert the red Gateway CD, then click Continue. The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. 15When the Gateway Application Loader has finished, go to the Windows desktop by clicking OK. 16Install additional programs by following the instructions in “Reinstalling programs” on page 204. 17Install other software by following the instructions in “To reinstall other programs from a CD:” on page 205.
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15 209 Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive
210 Chapter 15: Upgrading Your Notebook www.gateway.com Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II or Type III card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the bottom of the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook.
211 Adding and removing a PC Card www.gateway.com To remove a PC Card: 1Click the remove hardware icon in the taskbar, the PC Card name, then click Stop. -OR- Turn off your notebook. 2Release the eject button by pressing the PC Card eject button once. 3Eject the PC Card by pressing the eject button again. ImportantIf the remove hardware icon does not appear on the taskbar, click the show hidden icons button.