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Gateway 200stm User Manual

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People are sending you e-mail messages, but you have not received 
any mail
Click the receive button in your e-mail program.
Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP for technical support.
Keyboard
The built-in keyboard does not work
Attaching a PS/2 keyboard to your notebook or docking station while your 
notebook is running may deactivate the built-in keyboard.
The external keyboard...

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Use PC Doctor or a third-party diagnostic program to help determine if the 
memory module is failing. For more information, see “Adding or replacing 
memory” on page 246.
You see a “Not enough memory” error message
Close all programs, then restart your notebook.
Modem 
Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Left side” on page 3 to make sure that the...

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To check the dialing properties in Windows XP:
1Click Start, then click Control Panel. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
2Click/Double-click the Phone and Modem Options icon, then click the 
Dialing Rules tab.
3Click the location from which you are dialing, then click Edit.
4Make sure that all settings are correct.
To check the dialing properties in Windows 2000:
1Click Start,...

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Listen to the line using your telephone. Dial a single number (such as 1). 
When the dial tone stops, listen for line noise. Wiggle the modem cable 
to see if that makes a difference. Make sure that the connectors are free 
from corrosion and all screws in the wall or telephone wall jack are secure.
You can also call your telephone service and have the telephone line 
checked for noise or low line levels.
Try another telephone line (either a different telephone number...

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To access the gateway.your.way dial-up server:
1Insert the red Gateway CD into the DVD or recordable CD drive.
2Click Help, then click Support Web Site.
3To check your modem connection speed, click the Direct Dial option. 
After your modem connects, move the mouse pointer over the 
Dial-Up Networking icon (located next to the clock on your taskbar). 
Your modem connection speed appears.
Your fax communications program only sends and receives faxes at...

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4Click your modem, then click Properties. The Modem Properties dialog 
box opens.
5Click the Diagnostic tab, then click Query Modem. If information 
about the modem appears, the modem passed diagnostics. If no 
modem information is available, a white screen appears with no 
data, or if you get an error such as port already open or the modem 
has failed to respond, the modem did not pass diagnostics.
To run modem diagnostics in Windows 2000:
1Close all open programs....

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To turn down the modem volume in Windows XP:
1Click Start, then click Control Panel. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
2Click/Double-click the Phone and Modem Options icon, then click the 
Modems tab.
3Click the modem you want to adjust, then click Properties.
4Click the Modem tab, then adjust the Speaker volume control.
5Click OK twice to close the Phone and Modem Options...

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The external mouse works erratically
If the mouse pointer begins moving erratically across the computer display or 
becomes difficult to control precisely, cleaning the mouse or changing mouse 
pads will likely improve its accuracy.
If you have an optical mouse, clean the mouse by wiping the bottom with 
a clean, damp cloth. Make sure that the optical sensor is clean and free 
or debris. If you have a trackball mouse, “Cleaning the mouse” on 
page 227.
Some mouse pad...

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You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure, 
with no easy way to recover a forgotten password. You must return your 
notebook for repair. Call Gateway Technical Support for instructions.
PC Cards
You installed a PC Card and now your notebook is having problems
Make sure that you have correctly installed required software for the 
PC Card. For more information, see your PC Card’s...

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Printer
The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline 
button that you may need to press.
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and your notebook. Make sure that 
it is connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline 
button that you may need to press...
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