Gateway 200arc User Manual

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■Make sure that the Windows volume control is turned up. For more 
information, see “Adjusting the volume” on page 92.
■Make sure that Mute controls are turned off. For more information about 
the mute setting, see “System key combinations” on page 27 or “Adjusting 
the volume” on page 92.
■Make sure that headphones are not plugged into the headphone jack. For 
the location of the headphone jack, see “Right side” on page 4.
■If you are using powered speakers, make sure...

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Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made 
especially for the purpose.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) 
conflict. Check IRQ usage to determine if there is an IRQ conflict.
Checking IRQ usage
To check IRQ usage in Windows XP:
1Click Start, then click Control Panel. The Control Panel...

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To check IRQ usage in Windows 2000:
1Click Start, Settings, then click Control Panel. The Control Panel 
window opens.
2Double-click the System icon, click the Hardware tab, then click 
Device Manager. The Device Manager window opens.
3Click View, then click Resources by type. Double-click Interrupt request 
(IRQ)
. All IRQs and their hardware assignments are displayed.
Freeing IRQ resources
To free IRQ resources for the new device:
1In the Device Manager window, check...

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The text on the display is dim or difficult to read
■Adjust the brightness and contrast using the system keys. For more 
information, see “System key combinations” on page 27.
■Change the display settings. For more information, see “Adjusting the 
screen and desktop settings” on page 168.
■Move your notebook away from sources of electrical interference, such as 
televisions, unshielded speakers, microwaves, fluorescent lights, and metal 
beams or shelves....

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You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” 
error message
■Eject the diskette from the external diskette drive, then press ENTER.
■Make sure that the diskette you are using is IBM-compatible.
The external diskette drive activity indicator is lit continuously
Remove the diskette from the drive. If the indicator stays on, try restarting your 
notebook.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in...

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■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive 
problems, run the Error checking program. For more information, see 
“Checking the hard drive for errors” on page 203.
The hard drive cannot be accessed, or you...

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■If you have the call waiting feature on your telephone line, make sure that 
it is disabled.
■Make sure that you are not using a digital, rollover, or PBX line. These lines 
do not work with your modem.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP technical support for help.
■Make sure that you do not have a problem with your modem. For more 
information, see “Modem (dial-up)” on page 249.
You see an...

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People are sending you e-mail messages, but you have not received 
any mail
■Click the receive button in your e-mail program.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP for technical support.
Keyboard
The external keyboard does not work
■Make sure that the keyboard cable is plugged in correctly.
■Remove all extension cables and switchboxes.
■Clean the keyboard by using an aerosol can of air...

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You see a “Not enough memory” error message
■Close all programs, then restart your notebook.
Modem (dial-up)
See also “Internet” on page 246.
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Left side” on page 3 to make sure that the 
connections have been made correctly.
■Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial...

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4Make sure that all settings are correct.
To check the dialing properties in Windows 2000:
1Click Start, Settings, then click Control Panel. The Control Panel 
window opens.
2Click/Double-click the Modems icon, then click Dialing Properties tab. 
The Dialing Properties dialog box opens.
3Make sure that all settings are correct.
■Disconnect any answering machine, fax machine, or printer that is on the 
same line as the modem. Do not connect these devices to...