Gateway 200 series User Manual

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■If you are using powered speakers, make sure that they are plugged in and 
turned on.
■If you are using the S/PDIF jack, make sure that it is enabled and turned 
on. For more information, see “Using S/PDIF digital audio” on page 86.
■Clean the CD. For more information, see “Cleaning CDs or DVDs” on 
page 252.
■Your notebook may be experiencing some temporary memory problems. 
Shut down and restart your notebook.
■Reinstall the audio device drivers. For more...

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Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made 
especially for the purpose.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) 
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage in Windows XP:
1Click Start, then click Control Panel. The Control Panel window opens. 
If...

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To check IRQ usage in Windows 2000:
1Click Start, Settings, then click Control Panel. The Control Panel 
window opens.
2Double-click the System icon, click the Hardware tab, then click 
Device Manager. The Device Manager window opens.
3Click View, then click Resources by type. Double-click Interrupt request 
(IRQ)
. All IRQs and their hardware assignments are displayed.
To free IRQ resources for the new device:
1In the Device Manager window, check the device list for a...

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■Try a different diskette. Occasionally diskettes are flawed and cannot be 
read by the diskette drive.
You see a “Disk is full” error message
■Delete unnecessary files on the diskette.
■Try a different diskette. Occasionally diskettes are flawed and cannot be 
read by the diskette drive.
■Run Error checking on the diskette. For more information, see “Checking 
the hard drive for errors” on page 213. If errors are detected and corrected, 
try using the...

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The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in 
active-matrix LCD screens. Gateway’s inspection standards keep these to a 
minimum. If you feel these pixels are unacceptably numerous or dense on your 
display, contact Gateway Technical Support to identify whether a repair or 
replacement is justified based on the number of pixels affected.
File management
A file was accidentally deleted
If a...

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■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive 
problems, run the Error checking program. For more information, see 
“Checking the hard drive for errors” on page 213.
The hard drive cannot be accessed, or you...

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■Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
■If you have the call waiting feature on your telephone line, make sure that 
it is disabled.
■Make sure that you are not using a digital, rollover, or PBX line. These lines 
do not work with your modem.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP technical support for help.
■Make sure that you do...

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People are sending you e-mail messages, but you have not received 
any mail
■Click the receive button in your e-mail program.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP for technical support.
Keyboard
The external keyboard does not work
■Make sure that the keyboard cable is plugged in correctly.
■Remove all extension cables and switchboxes.
■Clean the keyboard by using an aerosol can of air...

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You see a “Not enough memory” error message
■Close all programs, then restart your notebook.
Modem 
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Left side” on page 3 to make sure that the 
connections have been made correctly.
■Make sure that your notebook is connected to the telephone line and the 
telephone line has a dial tone.
■Make sure that the modem cable is...

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To check the dialing properties in Windows XP:
1Click Start, then click Control Panel. The Control Panel window opens. 
If your Control Panel is in Category View, click 
Printers and Other 
Hardware
.
2Click/Double-click the Phone and Modem Options icon, then click the 
Dialing Rules tab.
3Click the location from which you are dialing, then click Edit.
4Make sure that all settings are correct.
To check the dialing properties in Windows 2000:
1Click Start,...