Gateway 200 series User Manual

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Cleaning your computer
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To clean your trackball mouse:
1Turn the mouse upside down.
2Rotate the retaining ring on the bottom of the mouse counter-clockwise, 
then remove the retaining ring and mouse ball.
3Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
4Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
5Replace the mouse ball and lock the retaining ring into place.
Mouse rollers 

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Chapter 13: Maintaining Your Computer
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14
223
Restoring
Software
Read this chapter to learn how to:
■Reinstall device drivers
■Update device drivers
■Reinstall programs
■Reinstall Windows
If you are not comfortable with the procedures covered in 
this chapter, seek help from a more experienced computer 
user or a computer service technician. 

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Chapter 14: Restoring Software
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Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating 
system, and other programs that were preinstalled at the factory.
ImportantBefore you try to fix a problem by reinstalling software from 
your Gateway Restoration CDs, make sure that you have 
tried these steps first:
■Use the diagnostics and troubleshooting tools found in 
HelpSpot. For more information about diagnostics and 
troubleshooting tools in...

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Reinstalling device drivers
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Reinstalling device drivers
Device drivers are programs that control devices such as the computer display, 
CD or DVD drives, and modems. Drivers translate information between 
computer devices and programs.
Drivers for your original computer hardware are installed at Gateway. If you 
install a new device, you need to install the drivers provided by the device 
manufacturer.
You should reinstall device drivers:
■If directed to do so while troubleshooting...

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Chapter 14: Restoring Software
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6Select a single device driver to reinstall.
- OR -
Click 
Automatic Installation, then select multiple device drivers to reinstall. 
(Grayed out drivers are not available for Automatic Installation. To select 
these drivers, click 
Manual Installation.)
7Click Install.
8Follow any additional on-screen instructions. Depending on the device 
driver you are reinstalling, you may only need to restart your computer 
to complete the installation. However, if...

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Updating device drivers
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Updating device drivers
The Restoration CDs contain a device driver update utility that works over the 
Internet. If you do not have an Internet service provider, the update utility 
works by direct-dialing the device driver update service.
To update device drivers:
1Insert the red Gateway CD into the CD or DVD drive. If the program starts 
automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2Click Start, then click...

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8Install available updated device drivers by following the on-screen 
instructions. Depending on the device driver you are updating, you may 
only need to restart your computer to complete the installation. However, 
if a setup wizard opens when you restart your computer, follow the 
on-screen instructions.
Reinstalling programs
If you have problems running a program or if you have reinstalled your 
operating system, you can reinstall programs from the...

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Reinstalling programs
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4Insert the red Gateway CD into the CD or DVD drive. If the program starts 
automatically, go to Step 8.
- OR -
If the program does not start automatically, go to Step 5.
5Click Start, then click Run. The Run dialog box opens.
6In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your CD or DVD drive).
7Click OK.
8If this is the first time you have inserted the red Gateway CD, accept the 
End User License Agreement (EULA) by clicking 
Yes, I...

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Chapter 14: Restoring Software
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To reinstall other programs from a CD:
1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next 
step.
2In Windows XP, click Start, Control Panel, then click 
Add or Remove Programs.
- OR -
In Windows 2000, click 
Start, Settings, Control Panel, then double-click the 
Add or Remove Programs icon.
3In the Currently Installed Programs list, click the program you want to 
uninstall, then click 
Change/Remove and follow the on-screen...