Gateway 200 series User Manual

241
Adding or replacing memory
www.gateway.com
9Hold the new or replacement module at a 30-degree angle and press it into 
the empty memory slot. This module is keyed so it can only be inserted 
in one direction. If the module does not fit, make sure that the notch in 
the module lines up with the tab in the memory bay.
10Gently push the module down until it clicks in place.
11Replace the memory bay cover and tighten the cover screw.
12Insert the battery, then turn your notebook over.
13Connect the power...

242
Chapter 15: Upgrading Your Notebook
www.gateway.com
Replacing the hard drive kit
If you would like more hard drive capacity, you can replace your original drive 
with a higher-capacity drive.
To replace the hard drive kit:
1Follow the instructions under “Preventing static electricity discharge” on 
page 236.
2Turn off your notebook and disconnect the AC adapter and modem and 
network cables.
3Turn your notebook over so the bottom is facing up.
4Remove the battery.
Hard drive 

243
Replacing the hard drive kit
www.gateway.com
5Remove the hard drive bay cover screws.
6Slide the hard drive bay cover off of your notebook.
Screws 

244
Chapter 15: Upgrading Your Notebook
www.gateway.com
7Disconnect the hard drive cable from the notebook.
8Lift the end of the old hard drive kit as shown. 

245
Replacing the hard drive kit
www.gateway.com
9Slide the old hard drive kit out of your notebook.
10If your new hard drive kit has a cable connector, go to Step 11.
-OR-
Remove the cable connector from your old hard drive and place it on your 
new hard drive. Be careful not to bend any of the pins on the hard drive.
11Slide the new hard drive kit into your notebook.
12Connect the hard drive cable to your notebook.
13Replace the hard drive cover.
14Replace the screws that secure the hard drive cover to...

246
Chapter 15: Upgrading Your Notebook
www.gateway.com 

16
247
Troubleshooting
This chapter provides some solutions to common notebook 
problems. Read this chapter to learn how to:
■Troubleshoot typical hardware and software problems
■Get telephone support
■Use automated troubleshooting systems
■Get tutoring and training
If the suggestions in this chapter do not correct the 
problem, see “Getting Help” on page 35 for more 
information about how to get help. 

248
Chapter 16: Troubleshooting
www.gateway.com
Safety guidelines
While troubleshooting your notebook, follow these safety guidelines:
■Never remove the memory bay or hard drive bay cover while your 
notebook is turned on, while the battery is installed, and while the modem 
cable, network cable, and AC power adapter are connected.
■Make sure that you are correctly grounded before accessing internal 
components. For more information about preventing damage from static 
electricity, see “Preventing static...

249
First steps
www.gateway.com
First steps
If you have problems with your notebook, try these things first:
■Make sure that the AC power adapter is connected to your notebook and 
an AC outlet and that the AC outlet is supplying power.
■If you use a power strip or surge protector, make sure that it is turned on.
■If a peripheral device (such as a keyboard or mouse) does not work, make 
sure that all connections are secure.
■Make sure that your hard drive is not full.
■If an error message appears on the...

250
Chapter 16: Troubleshooting
www.gateway.com
Troubleshooting
CD or DVD drives
Your notebook does not recognize a disc or the drive
■The disc may not be seated correctly in the tray. When you place a disc 
on the tray, make sure that you press the disc firmly onto the spindle so 
the retainers hold the disc in place.
■Make sure that the disc label is facing up, then try again.
■If you are trying to play a DVD, make sure that you have a DVD drive. 
See “Identifying drive types” on page 91 for more...