Ford Explorer 2017 Owners Manual
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USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system. MYKEY TROUBLESHOOTING Potential causes Condition · The key or transmitter used to start the vehicle does not have admin privileges. I cannot create a MyKey. · Vehicles with keyless start: Make sure you place the transmitter into the backup posi- tion. See Starting a Gasoline Engine (page 163). · The key or transmitter used to start the vehicle is the only admin key. There always has to be at least one admin key. · SecuriLock passive anti-theft system is disabled or in unlimited mode. · The key or transmitter used to start the vehicle does not have admin privileges. I cannot program the configurable settings. · There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 56). · An admin transmitter is present when you started your vehicle. For vehicles with keyless start: No MyKey restrictions are available when starting the vehicle. · There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 56). · The key or transmitter used to start the vehicle does not have admin privileges. I cannot clear the MyKeys. · No MyKeys are created. See Creating a MyKey (page 56). · Purchase a new key or tranmitter from your authorized dealer. I lost the only admin key. · Program a spare key or transmitter. You may need to see your authorized dealer. See Passive Anti-Theft System (page 68). I lost a key. · The MyKey user is not using the MyKey. MyKey distances do not accumulate. · An admin key holder cleared the MyKeys and created new MyKeys. · The key system has been reset. 58 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing MyKey ™
LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks The power door lock control is on the driver and front passenger door panels. Unlock. A Lock. B Remote Control You can use the remote control at any time. Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the driver door. Press the button again within three seconds to unlock all doors. The direction indicators will flash. Press and hold both the lock and unlock buttons on the remote control for three seconds to change between driver door or all doors unlock mode. The direction indicators will flash twice to indicate a change to the unlocking mode. Driver door mode only unlocks the driver door when you press the unlock button once. All door mode unlocks all doors when you press the unlock button once. The unlocking mode applies to the remote control, keyless entry keypad and intelligent access. Locking the Doors Press the button to lock all doors. The direction indicators will flash. Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the direction indicators will flash if all the doors and the liftgate are closed. Note: If any door or the liftgate is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn will sound twice and the direction indicators will not flash. Locking and Unlocking the Doors with the Key Blade Locking with the Key Turn the top of the key toward the front of your vehicle. Unlocking with the Key Turn the top of the key toward the rear of your vehicle. Note: If the child safety locks are on and you pull the interior handle, you will only turn off the emergency locking, not the child safety lock. You can only open the doors using the external door handle. Activating Intelligent Access (If Equipped) The intelligent access key must be within 3 ft (1 m) of your vehicle. 59 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE138628 E138629 E138623
At a Door Pull a front exterior door handle to unlock and open the door. Do not touch the lock sensor on the front of the handle. The locking sensors are on the front door handles. Touch the locking area on the front of the door handle to lock your vehicle. There is a brief delay before you can unlock your vehicle again. Note: Keep the door handle clean to make sure the system operates correctly. Note: Your vehicle does not automatically lock. If you do not touch a locking sensor your vehicle will remain unlocked. At the Liftgate Press the exterior liftgate release button on the top of the liftgate pull-cup handle. See Manual Liftgate (page 62). Smart Unlocks for Integrated Keyhead Transmitter (If Equipped) This helps to prevent you from locking yourself out of your vehicle if the key is still in the ignition. When you open one of the front doors and lock your vehicle with the power door lock control, all the doors will lock then unlock and the horn will sound twice if the key is still in the ignition. You can still lock your vehicle with the key in the ignition by either: • Using the keyless entry keypad with the driver door closed. • Pressing the lock button on the remote control even if the doors are not closed. If both front doors are closed, you can lock your vehicle by any method, regardless of whether the key is in the ignition or not. Smart Unlocks for Intelligent Access Keys (If Equipped) This helps to prevent you from locking your key inside the passenger compartment or rear cargo area. When you electronically lock your vehicle with any door open, transmission in park (P) and the ignition off, the system will search for an intelligent access key in the passenger compartment after you close the last door. If the system finds a key, all of the doors will immediately unlock and the horn sounds twice, indicating that a key is inside. You can override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle. To override smart unlock, lock your vehicle after you have closed all doors by: • Using the keyless entry keypad. • Pressing the lock button on another intelligent access key. • Touching the locking area on the front of the door handle with another intelligent access key in your hand. 60 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE185863
When you open one of the front doors and lock your vehicle using the power door lock control, all doors will lock then unlock if: • The ignition is on. • The ignition is off and the transmission is not in park (P). Autolock (If Equipped) Autolock locks all the doors when all of the following occur: • All doors are closed. • The ignition is on. • You shift into any gear putting your vehicle in motion. • Your vehicle attains a speed greater than 4 mph (7 km/h). Autounlock Autounlock unlocks all the doors when all of the following occur: • The ignition is on, all the doors are closed and your vehicle has been in motion at a speed greater than 4 mph (7 km/h). • Your vehicle comes to a stop and you switch the ignition off or to accessory. • You open the driver door within 10 minutes of switching the ignition off or to accessory. Note: If you electronically lock your vehicle after you switch the ignition off with the driver door closed, the doors will not autounlock. Enabling or Disabling Autolock and Autounlock Note: You can switch autounlock and autolock on or off independently of each other. Autolock is not configurable in all markets. If the autolock settings are not available in your information display, then the system is not configurable. See General Information (page 99). Illuminated Entry The interior lamps and some exterior lamps illuminate when you unlock the doors with the remote control. The lamps turn off if: • The ignition is on. • You press the remote control lock button. • 25 seconds have elapsed. The lamps do not turn off if: • You switch them on with the lighting control. • Any door is open. Illuminated Exit The interior lamps and some exterior lamps illuminate when all doors are closed and you switch the ignition off. The lamps will turn off if all the doors remain closed and: • 25 seconds have elapsed. • You lock your vehicle from the outside. Battery Saver If you leave the courtesy lamps, interior lamps or headlamps on, the battery saver shuts them off 10 minutes after you switch the ignition off. Battery Saver for Intelligent Access Keys (If Equipped) If you leave the ignition switched on and the engine is not running, the battery saver will turn the ignition off when it detects a certain amount of battery drain, or after 45 minutes have elapsed. 61 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and Locks
MANUAL LIFTGATE (If Equipped) WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Failure to follow this warning could result in serious personal injury or death. Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components. Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components. Opening the Liftgate Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, and then pull on the outside handle. Closing the Liftgate A handle is inside the liftgate to help with closing. 62 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE138632 E155976
POWER LIFTGATE (If Equipped) WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death. Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Keep keys out of reach of children. Do not allow children to operate or play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times. Note: Make sure that you close the liftgate before operating or moving your vehicle, especially in an enclosure, like a garage or a parking structure. This could damage the liftgate and its components. Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components. The liftgate only operates with the transmission in park (P). If there is a problem with the open or close request, a tone will sound for one of the following reasons: • The ignition is on and the transmission is not in park (P). • The battery voltage is below the minimum operating voltage. • The liftgate is not fully closed and your vehicle speed is at or above 3 mph (5 km/h). If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible strut failure. A repetitive tone sounds and the liftgate closes under control. Remove any excessive weight from the liftgate. If the liftgate continues to close after opening, have the system checked by an authorized dealer. Opening and Closing the Liftgate WARNING Make sure all persons are clear of the power liftgate area before using the power liftgate control. Note: Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate. Objects too close to your vehicle, for example a wall, garage door or another vehicle may come into contact with the moving liftgate. This could damage the liftgate and its components. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. Note: Do not leave the liftgate open while driving. This could damage the liftgate and its components. From the Instrument Panel Press the button on the instrument panel. 63 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE138633
With the Remote Control Press the button twice within three seconds. With the Outside Control Button Opening the Liftgate 1. Unlock the liftgate with the remote control or power door unlock control. If an intelligent access key is within 3 ft (1 m) of the liftgate, the liftgate unlocks when you press the liftgate release button. 2. Press the control button located in the top of the liftgate pull-cup handle. Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system ’s obstacle detection feature and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a strut failure. Closing the Liftgate WARNING Keep clear of the liftgate when activating the rear switch. Press and release the liftgate control button. Stopping the Liftgate Movement Note: Do not apply sudden excessive force to the liftgate while it is in motion. This could damage the power liftgate and its components. You can stop the liftgate movement by doing any of the following: • Pressing the liftgate control button. • Pressing the liftgate button on the remote control twice. • Pressing the liftgate button on the instrument panel. • Moving your foot under and away from the center rear bumper in a single-kick motion. * * This method only works for vehicles with the hands-free liftgate feature. Setting the Liftgate Open Height 1. Open the liftgate. 2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height. Note: Once the liftgate has stopped moving, you can also manually move it to the desired height. 64 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE138630 E138632 E138636
3. Press and hold the liftgate control button on the liftgate until you hear a tone, indicating programming is complete. Note: You can only use the liftgate control button to program the height. Note: You cannot program the height if the liftgate position is too low. The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height. Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery. When operating the power liftgate after you have programmed a lower height than fully open, you can fully open the liftgate by manually pushing it upward to the maximum open position. Obstacle Detection When Closing The system stops when it detects an obstacle. A tone sounds and the system reverses to open. Once you remove the obstacle, you can power close the liftgate. Note: Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving. When Opening The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to operate the liftgate. Hands-Free Feature (If Equipped) Make sure you have an intelligent access transmitter within 3 ft (1 m) of the liftgate. 1. Move your foot under and away from the rear bumper detection area in a single-kick motion. Do not move your foot sideways or the sensors may not detect the motion. 2. The liftgate will power open or close. 65 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE174120
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system ’s obstacle detection feature and stop the power operation or reverse its direction. Manually interfering with the liftgate motion may also replicate a strut failure. Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access key away from the rear bumper detection area when washing your vehicle. KEYLESS ENTRY SECURICODE™ Keyless Entry Keypad The keypad is near the driver window. It illuminates when touched. Note: If you enter your entry code too fast on the keypad, the unlock function may not work. Enter your entry code again more slowly. You can use the keypad to do the following: • Lock or unlock the doors. • Program and erase user codes. • Arm and disarm the anti-theft alarm. • Recall memory seat and mirror positions. You can operate the keypad with the factory-set five-digit entry code. The code is on the owner ’s wallet card in the glove box and is available from an authorized dealer. You can also program up to five of your own five-digit personal entry codes. Programming a Personal Entry Code 1. Enter the factory-set five-digit code. 2. Press 1·2 on the keypad within five seconds. 3. Enter your personal five-digit code. You must enter each number within five seconds of each other. 4. Press 1·2 on the keypad to save personal code 1. The doors lock then unlock to confirm that programming was successful. To program additional personal entry codes, repeat steps 1 through 3, then for step 4: • Press 3·4 to save personal code 2. • Press 5·6 to save personal code 3. • Press 7·8 to save personal code 4. • Press 9·0 to save personal code 5. Hints: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory-set code works even if you have set your own personal code. 66 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and LocksE138637
Recalling Memory Positions (If Equipped) The programmed entry codes recall driver memory positions as follows: • Entry code 1 recalls driver 1 memory positions. • Entry code 2 recalls driver 2 memory positions. • Entry code 3 recalls driver 3 memory positions. Note: Personal entry codes 4 and 5 will not recall memory positions. Erasing a Personal Code 1. Enter the factory-set five-digit code. 2. Press and release 1·2 on the keypad within five seconds. 3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing step 2. All personal codes erase and only the factory-set five-digit code works. Anti-Scan Feature The keypad goes into an anti-scan mode if you enter the wrong code seven times. This mode turns off the keypad for one minute and the keypad lamp flashes. The anti-scan feature turns off after any of the following occur: • One minute of keypad inactivity. • You press the unlock button on the remote control. • You switch your vehicle on. • You unlock the vehicle using intelligent access. Locking and Unlocking the Doors Locking All Doors Press and hold 7·8 and 9·0 on the keypad simultaneously with the driver door closed. You do not need to enter a code first. Unlocking All Doors Enter the factory-set code or your personal code, then press 3·4 on the keypad within five seconds. Unlocking Only the Driver Door Enter the factory-set or your personal five-digit code. You must press each number within five seconds of each other. The interior lamps illuminate. Note: All doors unlock if the two-stage unlocking feature is turned off. See Locking and Unlocking (page 59). 67 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Doors and Locks