Ford Explorer 2017 Owners Manual
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Action and Description Menu Item View Devices You can then select: You can add a Bluetooth-enabled device by following the steps in the previous table. Add a Bluetooth Device You can select a phone by touching the name of the phone on the screen. You then have the following options: Depending on the status of the device, you can select either of these options to interact with the selected device. Connect Disconnect Allows you to see phone and device information. Device Informa- tion Allows you to select this device to be your preferred device. Make Primary Removes the selected device from the system. Delete Action and Description Menu Item Manage Contacts You can then select: Enable this option to have SYNC 3 periodically re-download your phonebook to keep your contact list up to date. Automatic Contact Down- load On/Off Choose how you would like the system to display your contacts. You can choose: Sort By: Last Name First Name Select this option to re-download your contact list manually. Re-download Contacts Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone. Delete Contacts 458 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Action and Description Menu Item Set Phone Ringtone You can then select: No sound plays when a call comes to your phone. No Ringtone The currently selected ringtone on your phone plays when you receive a call. This option may not be available for all phones. If this option is available, it is the default setting. Use Phone Ring- tone You can also select one of the three available ringers. Action and Description Menu Item Text Messaging You can then select: No sound plays when a message comes to your phone. No Alert (Silence) You can select one of the three available notification sounds. When enabled, a voice prompt alerts you when you receive a new message. Voice Readout You can enable and disable the following options as well: Action and Description Menu Item When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even when the phone call is in privacy. Mute Audio in Privacy When enabled, an alert displays that your phone is roaming when you attempt to place a call. Roaming Warning When enabled, a message displays when the battery on your phone is running low. Low Battery Notification 911 Assist Note: This service is only available in the United States and Canada. Select this button to modify the on or off setting for this feature. If the mobile phone ’s contacts have been downloaded, you can adjust the following option: 459 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Action and Description Menu Item You can select up to two numbers from your mobile device's phone- book as emergency contacts for quick access at the end of the 911 Assist call process. Set Emergency Contacts Radio This button is available if a Radio source such as AM or FM is the active media source. Pressing the button allows you to access the following features: Action and Description Menu Item Activation of this feature allows you to listen to HD radio broadcasts. FM HD Radio AM HD Radio (Dependent on current radio source, If Avail- able) This feature is available when FM Radio is your active media source. Activate this feature to have the system display radio text. Radio Text Refresh Autoset Presets (AST) Selecting this option stores the six strongest stations in your current location to the last preset bank of the currently tuned source. Navigation You can adjust many of the Navigation preferences by selecting the following menus. Map Preferences Action and Description Menu Item Map Preferences Then select any of the following: When this option is active, the system shows 3D renderings of build- ings. 3D City Model 460 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Action and Description Menu Item When enabled, your vehicle ’s previously traveled route displays with white dots. Breadcrumbs Enable this feature to display up to 3 POI icons on the navigation map. POI Icons Select POIs Once this feature is activated you can select the icons you want displayed by selecting: This menu allows you to choose which incident icons you would like to have displayed on the navigation map. Incident Map Icons Route Preferences Second Level Messages, Actions and Descriptions Menu Item Route Preferences Then select any of the following: Choose to have the system display your chosen route type. Preferred Route Eco Fastest Shortest Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting. Always Use ___ Route When activated, the system uses your selected route type to calculate only one route to the desired destination. The system selects High Occupancy Vehicle or car pool lanes when providing route guidance. Use HOV Lanes The system searches for and displays available parking locations as you approach your destination. Automatically Find Parking Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Eco Time Penalty Enable or disable considering traffic information when planning a route. The system can find a faster route based on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible. Dynamic Route Guidance 461 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Second Level Messages, Actions and Descriptions Menu Item If selected, SYNC 3 avoids freeways when computing a navigation route. Avoid Freeways If selected, SYNC 3 avoids Toll Roads when computing a navigation route. Avoid Toll Roads If selected, SYNC 3 avoids the use of Ferries or Trains when computing a navigation route. Avoid Ferries/Car Trains Navigation Preferences Action and Description Menu Item Navigation Preferences You can adjust how the system provides prompts. Guidance Prompts Then select any of the following: A tone sounds followed by voice instructions. Voice and Tones Only voice instructions are given. Voice Only Only a tone sounds to prompt you. Tones Only Mobile Apps You can enable the control of compatible mobile apps running on your Bluetooth or USB device on SYNC 3. In order to enable mobile apps, SYNC 3 requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device. The connected devices sends data to Ford in the United States. The encrypted information includes your VIN, SYNC 3 module number, anonymous usage statistics and debugging information. Updates may take place automatically. Note: Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. Action and Description Menu Item Enable or disable the use of mobile apps on SYNC 3. Mobile Apps 462 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Action and Description Menu Item Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. You can view the status of mobile app permissions in the settings menu. Once Mobile Apps is enabled, you have the following options: This provides information on the current state of available app updates. Update Mobile Apps There are three possible statuses: Updating Mobile Apps\b Up-To-Date Update Needed The system is trying to receive an update. No update is required. The system has detected a new app requiring authoriza- tion or a general permissions update is required. Select this button if an update is required and you want to request this update manually. For example, when your mobile device is connected to a Wi-Fi hotspot, select: Request Update Request Update Grant or deny permissions to all apps at once. All Apps Grant or deny an individual app particular permissions. App permis- sions are organized into groups. By pressing the info book icon, you can see which signals are included in each group. There may also be SYNC 3 enabled apps listed under these options. Note: Ford is not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve Ford to provide to an app. General Access and adjust the system settings, voice features, as well as phone, navigation and wireless settings. 463 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Menu Item Select to have the touchscreen display in English, Spanish or French. Language Select to display units in kilometers or miles. Distance Select to display units in Celsius or Fahrenheit. Temperature Select to have the system beep to confirm choices made through the touchscreen. Touch Screen Beep When you activate this option, the system automatic- ally updates when you have an available Internet connection through a Wi-Fi network or mobile connection. Automatic System Updates Information pertaining to the system and its software. About Documentation of the software license for the system. Software Licenses Select to restore factory defaults. This erases all personal settings and personal data. Master Reset Wi-Fi You can adjust the following: Action and Description Menu Item Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates. Wi-Fi This provides you with a list of available Wi-Fi networks within range. View Available Networks Clicking on a network from the list allows you to connect or disconnect from that network. The system may require a security code to connect. When you click the information button next to a network, more information about the network displays such as the signal strength, connection status and security type. The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected. Wi-Fi Available Notifications 464 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Ambient Lighting (If Equipped) Tap a color once to active ambient lighting. This sets the color to the highest intensity. You can drag the colors up and down to increase or decrease the intensity. To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity. Vehicle Note: You vehicle may not have all of these features. You can select the following features to update their settings. Door Keypad Code Select this button to add or erase a personal door keypad code. To add or erase a personal code, you first need to enter the five-digit factory set code. You can find this code on the owner's wallet card in the glove box or from your authorized dealer. Camera Settings To make adjustments using the touchscreen, select: Action and Description Message Camera Settings Then select from the following: You can enable or disable this option using the slider. Rear Camera Delay You can find more information on the rear-view camera system in the parking aids chapter of your owner manual. Onboard Modem Serial Number (ESN) Selecting this button on the settings menu shows you the ESN number for your system. You need this number for certain registrations such as Satellite Radio. Display To make adjustments using the touchscreen, select: Action and Description Menu Item Make the screen display brighter or dimmer. Brightness You can select: Mode The screen automatically switches between day and night modes based on the outside light level. Auto 465 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Action and Description Menu Item The screen displays with a light background to enhance daytime viewing. Day The screen displays with a darker background to make nighttime viewing easier. Night The screen goes black and does not display anything. To switch the screen back on, simply tap the screen. Off Enable this option to automatically dim the display brightness based on ambient lighting conditions. Auto Dim Voice Control You can adjust the voice control settings by selecting the following options. Menu Item Enable this option to remove additional voice prompts and confirmations. Advanced Mode Enable this option to have the system confirm a contacts name with you before making a call. Phone Confirmation Enable this option to have the system display a list of available voice commands when the voice button is pressed. Voice Command List Valet Mode Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN. When you select valet mode a pop up appears informing you that a four digit code must be entered to enable and disable valet mode. You can use any PIN you chose but you must use the same PIN to disable valet mode. The system asks you to input the code. Note: If the system is locked and you cannot remember the PIN, please contact the Customer Relationship Center. United States: 1-800-392-3673 Canada: 1-800-565-3673 To enable valet mode, enter your chosen PIN. The system then asks to confirm your PIN by reentering it. The system then locks. To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again. SYNC™ 3 TROUBLESHOOTING Your SYNC 3 system is easy to use. However, should questions arise, please refer to the tables below. 466 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
To check your cell phone's compatibility, visit the Ford website. Website owner.ford.com Website www.syncmyride.ca www.syncmaroute.ca Cell phone issues Possible solution Possible cause Issue Refer to your device's manual about audio adjustments. The audio control settings on your cell phone may be affecting SYNC 3 performance. There is back- ground noise during a phone call. Try switching your cell phone off, resetting it or removing the battery, then try again. Possible cell phone malfunction. During a call, I can hear the other person but they cannot hear me. Make sure that the microphone for SYNC 3 is not set to off. Look for the microphone icon on the phone screen. To restart your system, shut down the engine, open and close the door, and then lock the door and wait for 2-3 minutes. Make sure that your SYNC 3 screen is black and the lighted USB port is off. The system may need to be restarted. During a call, I cannot hear the other person and they cannot hear me. Check your cell phone's compatibility. This is a cell phone- dependent feature. SYNC 3 is not able to down- load my phone- book. Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual. Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook download feature on SYNC 3. Try switching your cell phone off, resetting it or removing the battery, then try again. 467 Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3