Ford E350 Owners Manual
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GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 192). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Why Maintain Your Vehicle at Your Dealership? Factory-trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received. Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. 268 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle. Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle ’s normal maintenance. Please consult your warranty information. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately. Make sure to change your vehicle ’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals. Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months Battery connections. Clean if necessary. Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength. Door weatherstrips for wear. Lubricate if necessary. 269 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Check every six months Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation. Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great. Multi-point inspection Horn operation Accessory drive belt(s) Radiator, cooler, heater and A/C hoses Battery performance Suspension component for leaks ordamage Engine air filter Steering and linkage Exhaust system Tires (including spare) for wear and properpressure** Exterior lamps and hazard warning system operation Windshield for cracks, chips or pits Fluid levels * ; fill if necessary Washer spray and wiper operation For oil and fluid leaks * Brake, coolant recovery reservoir, automatic transmission, power steering and window washer. ** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed. 270 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle. NORMAL SCHEDULED MAINTENANCE Every 7500 miles (12000 km) or six months (whichever comes first) Change engine oil and filter. Rotate tires * , inspect tire wear and measure tread depth. Inspect wheels and related components for abnormal noise, wear, looseness or drag. Perform multi-point inspection (recommended). * Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. Every 15000 miles (24000 km) or 12 months (whichever comes first) Inspect automatic transmission fluid level. Consult dealer for requirements. Inspect brake pads, rotors, hoses and parking brake. Inspect engine cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Other maintenance items Replace engine air filter. Every 30000 miles (48000 km) Change automatic transmission fluid and filter (5-Speed Transmission only). Consult dealer for requirements. Every 60000 miles (96000 km) Replace front wheel bearing grease and grease seal if non- sealed bearings are used. Replace spark plugs. Every 97500 miles (156000 km) Replace rear axle fluid. See Special Operating Condi- tions Scheduled Maintenance (page 273). 271 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Other maintenance items Change engine coolant. * Every 105000 miles (168000 km) Inspect accessory drive belt(s). ** Change automatic transmission fluid. Every 150000 miles (240000 km) Change automatic transmission filter. *** Replace accessory drive belt(s) if not replaced within the last 100000 miles (160000 km). Replace front wheel bearings and seals if non-sealed bearings are used. * Initial replacement at six years or 105000 miles (168000 kilometers), then every three years or 45000 miles (72000 kilometers). ** If not replaced, inspect every 15000 miles (24000 kilometers). *** 6-Speed Transmission only. 272 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician. Perform the services shown in the following tables when specified or within 3000 miles (4800 kilometers) of the message appearing in your information display prompting you to change your oil. • Example 1: The message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000-kilometer) automatic transmission fluid replacement. • Example 2 : The message has not come on, but the odometer reads 30000 miles (48000 kilometers) (for example, the Intelligent Oil-Life Monitor was reset at 25000 miles [40000 kilometers]). Perform the engine air filter replacement. Towing a trailer or using a car-top carrier Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. As required Inspect U-joints. Inspect frequently, service as required Replace rear axle fluid. See axle and PTU maintenance items under Exceptions. Every 22500 miles (36000 km) Change automatic transmission fluid. Every 30000 miles (48000 km) Change PTU and rear axle fluid (AWD only). See axle and PTU maintenance items under Exceptions. Replace spark plugs. Every 60000 miles (96000 km) 273 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart. As required Replace engine air filter. Inspect frequently, service as required Replace rear axle fluid. See axle and PTU maintenance items under Exceptions. Every 22500 miles (36000 km) Change automatic transmission fluid. Every 30000 miles (48000 km) Replace spark plugs. Every 60000 miles (96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads) Replace engine air filter. Inspect frequently, service as required Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Every 5000 miles (8000 km) Rotate tires* , inspect tires for wear and measure tread depth. Change engine oil and filter. ** Every 5000 miles (8000 km) or six months Perform multi-point inspection. Change automatic transmission fluid. Every 30000 miles (48000 km) * Vehicles equipped with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted. ** Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See Engine Oil Check (page 136). Exclusive use of E85 (flex fuel vehicles only) If ran exclusively on E85, fill the fuel tank with regular unleaded fuel. Every oil change 274 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Engine Idle Hour Meter Your vehicle may been fitted with an idle meter to indicate how much time the vehicle has been sitting in park (P) or neutral (N). The meter is incorporated with the vehicle odometer. Depressing the odometer-reset button once displays the trip odometer (miles [kilometers] following by a "T" for trip odometer); depressing the odometer-reset button a second time displays the idle meter (hours following by an "H" for hours). The idle meter only accumulates time when the vehicle is in park (P) or neutral (N). Displayed time is cumulative for the vehicle and cannot be reset to zero. Police vehicles often experience long periods of idling, during which engine oil continues to break down but distance is not accumulated on the odometer. Engine idle hour meter calculation: Idle hours x 33 = miles (kilometers) equivalency Miles (kilometers) driven + miles (kilometers) equivalency = oil change interval Example: When the odometer has accumulated 3000 miles (4800 kilometers) and the idle meter shows 61 hours, a 5000 mile (8000 kilometer) oil change interval has been reached: 3000 road miles (4800 road kilometers) + (61 idle hours x 33 miles [53 km]/idle hour) = 5013 miles (8067 kilometers). Exceptions There are several exceptions to the Normal Schedule: Rear axle maintenance: A rear axle fluid change or level check is not required unless a leak is suspected or the assembly has been submerged in water. During long periods of trailer towing with outside temperatures above 70°F (21°C), and at wide-open throttle for long periods above 45 mph (72 km/h), change the rear axle fluid every 22,500 mi (36,000 km) or three months, whichever comes first (if rear axle is filled with non-synthetic fluid). This interval can be waived and 240,000 mi (380,000km) service interval can be used if the rear axle is filled with 75W90 synthetic gear fluid meeting Ford specification ES-PM-M2013, part number XY-75W90-QLS, or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. California fuel filter replacement: If you register your vehicle in California, the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle's useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service. Hot climate oil change intervals : Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, the normal oil change interval is 5000 miles (8000 kilometers). If the available API SM or SN oils are not available, then the oil change interval is 3000 miles (4800 kilometers). Engine air filter replacement: The life of the engine air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter. 275 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
SCHEDULED MAINTENANCE RECORD 276 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled MaintenanceE146852 Repair Order #:Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp E146852 Repair Order #:Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp
277 E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled MaintenanceE146852 Repair Order #:Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp E146852 Repair Order #:Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp