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Epson X410 Manual

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Page 181

• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
• Do not carry the product by its control panel; this may damage the product.
1. Turn off the product.
2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again.
3. Secure the ink cartridge holder to the case with tape.
Caution:...

Page 182

9. Lower the control panel by squeezing the release bar and gently pushing the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage
your product.
10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder
before turning on your product. If print quality has declined when...

Page 183

Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card...

Page 184

Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen Condition/solution
message/code
Paper out No paper is loaded. Load paper in the product
Paper jam Paper is jammed in the product. Remove the jammed paper, then press the
start button to clear the error.
Combination of IP There is a problem with the network connection to your product.
address and subnet
mask is invalid
A printers ink pad is at The ink pad is at the end of its...

Page 185

Where to Get Help
Related topics
Replacing Ink Cartridges
Printing With Black Ink and Expended Color Cartridges
Loading Paper
Running a Product Check Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
4. Press the left or right arrow buttons to select Setupand press the OKbutton.
5. Press the up or down arrow buttons to select...

Page 186

8. Do the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Anyoperation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
• If the page does not print, the product may...

Page 187

You see this screen:
3. Press the up or down arrow buttons to select Restore Default Settingsand press theOKbutton.
You see this screen:
4. Press the up or down arrow buttons to select one of these options and press the OKbutton:
• Wi-Fi Settings: Resets all network settings.
• All except Wi-Fi Settings: Resets all control panel settings, except for network settings.
• All Settings: Resets all control panel settings.
187 

Page 188

You see a confirmation screen.
5. Press the OKbutton to reset the selected settings.
Parent topic: Solving Problems
Solving Setup Problems Check these sections if you have problems while setting up your product.
Noise After Ink Installation
Software Installation Problems
Control Panel Setup Problems
Parent topic:Solving Problems
Noise After Ink Installation If you hear noises from your product after installing ink, check the following:
• The first time you install ink cartridges, the product must prime...

Page 189

• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Control Panel Setup Problems If you have problems setting up the control panel, try these solutions:
• To view LCD screen text in a different language, select a different...

Page 190

Note:
Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Verify that your router or access point is operating correctly by connecting to it from your computer or another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your...
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