Epson X400 Manual
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• Clean thepaper path. Note: Yourproduct willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSONPapers Paper Specifications Related tasks Selecting BasicPrintSettings -Windows Selecting Advanced PrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Cleaning thePaper Path Related topics Loading Paper Faint Printout orPrintout HasGaps If your printouts arefaint orhave gaps, trythese solutions: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyourpaper isnot damp, curled, old,orloaded facedown inthe sheet feeder (theprintable side should befaceup). • Align theprint head. • Clean thepaper path. Parent topic:Solving PrintQuality Problems 191
Related concepts Print Head Cleaning Print Head Alignment Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Cleaning thePaper Path Related topics Replacing InkCartridges Loading Paper Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper faceup inthe sheet feeder. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Related tasks Selecting Advanced PrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Related topics Loading Paper 192
Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor management systemtoget asclose aspossible. Tryusing thecolor management optionsinyour printer software. • For best results, usegenuine EPSONinkand paper. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Related references Available EPSONPapers Related tasks Selecting Advanced PrintSettings -Windows Managing Color-Mac OSX Related topics Replacing InkCartridges Solving Scanning Problems Check thesesolutions ifyou have problems scanningwithyour product. Scanning SoftwareDoesNotOperate Correctly Cannot StartEPSON Scan Parent topic:Solving Problems Scanning SoftwareDoesNotOperate Correctly If your scanning softwaredoesnotoperate correctly, trythese solutions: • Make sureyourcomputer hasadequate memoryandmeets thesystem requirements foryour operating system. 193
• Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart yourscanning software. • Ifyou upgraded youroperating systembutdidnot reinstall yourscanning software, tryreinstalling it. Note: WithMacOSX10.6, 10.7,or10.8, inaddition toscanning withImage Capture, youcan download andinstall EPSON Scanscanning software. EPSONScanprovides additional image adjustment andphoto correction featuresforenhancing scannedimages,andprovides aninterface for TWAIN-compliant OCRscanning software, suchasABBYY FineReader. Todownload EPSON Scan, visitEpsons driverdownload site(U.S. downloads orCanadian downloads ). Parent topic:Solving Scanning Problems Related references Windows SystemRequirements Mac System Requirements Cannot StartEPSON Scan If you cannot startEPSON Scan,trythese solutions: • Make sureyourproduct isturned onand anyinterface cablesaresecurely connected atboth ends. • Make sureEPSON Scanisselected inyour scanning program. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart EPSON Scan. • Check theconnection settingandtesttheconnection usingEPSON ScanSettings: Windows :Click orStart >All Programs orPrograms >EPSON >EPSON Scan>EPSON Scan Settings .Make surethecorrect Connection settingisselected, thenclicktheTest button. Mac OSX:Open theApplications folder,clickEpson Software ,and click EPSON ScanSettings . Make surethecorrect Connection settingisselected, thenclicktheTest button. • Make sureyoudonot have multiple versions ofEPSON Scaninstalled. Ifyou do,uninstall both versions andinstall oneversion. • Ifyou upgraded youroperating systembutdidnot reinstall EPSON Scan,tryreinstalling it. Note: WithMacOSX10.6, 10.7,or10.8, inaddition toscanning withImage Capture, youcandownload and install EPSON Scanscanning software. EPSONScanprovides additional imageadjustment and photo correction featuresforenhancing scannedimages,andprovides aninterface forTWAIN- 194
compliant OCRscanning software, suchasABBYY FineReader. Todownload EPSONScan,visit Epsons driverdownload site(U.S. downloads orCanadian downloads ). Parent topic:Solving Scanning Problems Related tasks Scanning withMac OSX10.6/10.7/10.8 UsingImage Capture Related topics Starting aScan Solving Scanned ImageQuality Problems Check thesesections ifa scanned imageonyour computer screenhasaquality problem. Image Consists ofaFew Dots Only Line ofDots Appears inAll Scanned Images Straight Linesinan Image Appear Crooked Image isDistorted orBlurry Image Colors arePatchy atthe Edges Image isToo Dark Back ofOriginal ImageAppears inScanned Image Ripple Patterns Appearinan Image Image isScanned Upside-Down Scanned ImageColors DoNot Match Original Colors Scan AreaisNot Adjustable inThumbnail Preview Scanned ImageEdges areCropped Parent topic:Solving Problems Related topics Solving PrintQuality Problems Image Consists ofaFew Dots Only If your scanned imageconsists onlyofafew dots, trythese solutions: • Make sureyouplaced youroriginal forscanning facingthecorrect way. • Ifyou arescanning usingtheEPSON ScanBlack &White setting, adjusttheThreshold settingand scan again. 195
Parent topic:Solving Scanned ImageQuality Problems Related references Available ImageAdjustments -Home Mode Available ImageAdjustments -Office Mode Available ImageAdjustments -Professional Mode Related tasks Placing Originals onthe Scanner Glass Line ofDots Appears inAll Scanned Images If a line ofdots appears inall your scanned images,cleanthescanner glasswithasoft, dry,lint-free cloth oruse asmall amount ofglass cleaner onthe cloth, ifnecessary. Papertowels arenot recommended. Caution: Donot spray glasscleaner directlyonthe scanner glass. Parent topic:Solving Scanned ImageQuality Problems Related tasks Cleaning YourProduct Straight Linesinan Image Appear Crooked If straight linesinan original appearcrooked inascanned image,makesuretoplace youroriginal straight whenyouscan it. Parent topic:Solving Scanned ImageQuality Problems Related tasks Placing Originals onthe Scanner Glass Image isDistorted orBlurry If a scanned imageappears distorted orblurry, trythese solutions: • Make sureyouroriginal isnot wrinkled orwarped. Thismay prevent theoriginal fromlaying flatonthe scanner glass. • Do not move youroriginal oryour product duringscanning. • Your product willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. 196
• Adjust theseEPSON Scansettings (ifavailable) andtryscanning again: • Select theUnsharp Masksetting. • Adjust theAuto Exposure setting. • Increase theResolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EPSONScanSettings Image Colors arePatchy atthe Edges If you arescanning athick orwarped original, coveritsedges withpaper toblock external lightasyou scan it. Parent topic:Solving Scanned ImageQuality Problems Image isToo Dark If your scanned imageistoo dark, trythese solutions: • Adjust theseEPSON Scansettings (ifavailable) andtryscanning again: • Auto Exposure • Brightness • Histogram Adjustment • Check thebrightness andcontrast settingsofyour computer monitor. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EPSONScanSettings Back ofOriginal ImageAppears inScanned Image If an image fromtheback ofathin original appears inyour scanned image,placeapiece ofblack paper on the back ofthe original andscan itagain. Parent topic:Solving Scanned ImageQuality Problems 197
Ripple Patterns Appearinan Image You may seearipple pattern (calledamoir é) in scanned imagesofprinted documents. Thisiscaused by interference fromdiffering pitchesinthe scanners screenandyour originals halftonescreen.To reduce thiseffect, adjusttheseEPSON Scansettings (ifavailable) andtryscanning again: • Select theDescreening setting. • Select alower Resolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EPSONScanSettings Image isScanned Upside-Down Your product scansusingtheAuto Photo Orientation setting.Thissetting checks thepreview image for faces, thesky, andother features, andthen correctly rotatesthephoto whenitis scanned, if necessary. Ifyour photo isnot oriented correctly usingthisoption, deselect theAuto Photo Orientation setting andscan again. Parent topic:Solving Scanned ImageQuality Problems Related tasks Scanning inFull Auto Mode Scanned ImageColors DoNot Match Original Colors Printed colorscannever exactly matchthecolors onyour computer monitorbecause printersand monitors usedifferent colorsystems: monitorsuseRGB (red,green, andblue) andprinters typically use CMYK (cyan,magenta, yellow,andblack). Check thecolor matching andcolor management capabilitiesofyour computer, displayadapter, andthe software youareusing tosee ifthey areaffecting thepalette ofcolors youseeonyour screen. To adjust thecolors inyour scanned image,adjusttheseEPSON Scansettings (ifavailable) andtry scanning again: • Change theImage Typesetting andexperiment withdifferent combinations ofthe next settings. • Adjust theTone Correction setting. • Adjust theAuto Exposure setting. Parent topic:Solving Scanned ImageQuality Problems 198
Related topics Selecting EPSONScanSettings Scan AreaisNot Adjustable inThumbnail Preview If you cannot adjustthescan areawhile viewing aThumbnail previewinEPSON Scan,trythese solutions: • Create ascan areabydrawing amarquee onyour preview imageandadjusting itas necessary. • Switch toNormal preview mode,ifavailable, andpreview yourimage again. Parent topic:Solving Scanned ImageQuality Problems Related concepts Image Preview Guidelines Related tasks Selecting aScan Area-Home Mode Selecting aScan Area-Office Mode Selecting aScan Area-Professional Mode Scanned ImageEdges areCropped If the edges ofascanned imagearecropped, makesureyouroriginal isplaced correctly forscanning. If necessary, moveyouroriginal awayfromtheedges ofthe scanner glassslightly. Parent topic:Solving Scanned ImageQuality Problems Related tasks Placing Originals onthe Scanner Glass Solving Memory CardProblems Check thesesolutions ifyou have problems usingmemory cardswithyour product. Memory CardDoes NotFitInto aSlot Cannot VieworPrint Photos fromaMemory Card Cannot Transfer PhotosToorFrom aMemory Card Parent topic:Solving Problems 199
Memory CardDoes NotFitInto aSlot If a memory carddoes notfitproperly inaslot, donot force itin. You may need touse anadapter with your memory card. Parent topic:Solving Memory CardProblems Related references Memory CardTypes Related tasks Inserting aMemory Card Cannot VieworPrint Photos fromaMemory Card If you cannot vieworprint photos fromamemory cardinserted inyour product, trythese solutions: • Make sureyouhave inserted onlyonememory cardatatime. • Make sureyourmemory cardiscompatible withtheproduct. • Make surethefiles onyour memory cardareinthe correct format. • Ifyou have toomany photos onyour memory card,youmay notsee allthe photos youexpect ormay be prompted toselect agroup ofphotos bydate. Reduce thenumber ofphotos onyour cardorselect one group ofphotos atatime. Check thememory cardspecifications forthe maximum numberof photos. Parent topic:Solving Memory CardProblems Related references Memory CardTypes Memory CardSpecifications Memory CardFileSpecifications Related tasks Inserting aMemory Card Cannot Transfer PhotosToorFrom aMemory Card If you have problems transferring photostoor from amemory cardinserted inyour product, trythese solutions: • Make sureyouhave inserted onlyonememory cardatatime. • Make sureyourmemory cardiscompatible withtheproduct. 200