Epson X400 Manual
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Aligning thePrint Head Using aComputer Utility You canalign theprint head using autility onyour Windows computer orMac. 1. Load afew sheets ofplain paper inthe product. 2. Doone ofthe following: • Windows: Right-clicktheproduct iconinthe Windows taskbar. • Mac OSX10.6/10.7/10.8 :In the Apple menuorthe Dock, select System Preferences .Select Print &Fax orPrint &Scan ,select yourproduct, andselect Options &Supplies .Select Utility and select OpenPrinter Utility. • Mac OSX10.5 :In the Apple menuorthe Dock, select System Preferences .Select Print&Fax , select yourproduct, andselect OpenPrintQueue .Select Utility. 3. Select PrintHead Alignment . 4. Click Next,then clickPrint toprint analignment sheet. Note: Donot cancel printing whileyouareprinting ahead alignment pattern. You seeone ofthese windows: 161
5. Check theprinted pattern andfollow theinstructions onthe screen tochoose thenumber representing thebest printed pattern foreach set. • After choosing eachpattern number, clickNext. • Ifno patterns arealigned inone ormore ofthe sets, choose theclosest oneineach setand click Realignment .Then printanother alignment sheetandcheck it. Note: ClickSkip(where available) ifyou want toskip aparticular alignment sheet. 6. When youaredone, clickFinish . Parent topic:PrintHead Alignment 163
Cleaning thePaper Path If you seeinkonthe back ofaprintout, youcanclean thepaper pathtoremove anyexcess ink. 1. Load afew sheets ofplain paper inthe product. 2. Use theproduct controlpaneltomake acopy, butwithout placing adocument onthe scanner glass. 3. Check theback ofthe ejected papertosee ifitis clean. 4. Repeat asnecessary untilthepaper comes outclean. Parent topic:Adjusting PrintQuality Related topics Copying 164
Cleaning andTransporting YourProduct See these sections ifyou need toclean ortransport yourproduct. Cleaning YourProduct Transporting YourProduct Cleaning YourProduct To keep yourproduct working atits best, youshould cleanitseveral timesayear. Close theoutput trayand paper support whenyouarenotusing theproduct toprotect itfrom dust. Caution: Donot use ahard brush, alcohol, orpaint thinner toclean theproduct oryou may damage it. Do not use oilorother lubricants insidetheproduct orlet water getinside it. 1. Turn offthe product. 2. Unplug thepower cable. 3. Disconnect anyconnected cables. 4. Remove allthe paper. 5. Clean thescanner glasswithasoft, lint-free cloth(microfiber isrecommended), moistenedwitha little glass cleaner. Caution: Donot spray glasscleaner directlyonthe glass anddonot press theglass surface with any force. 6. Clean theouter caseandcontrol panelwithasoft, drycloth. Donot use liquid orchemical cleansers. Parent topic:Cleaning andTransporting YourProduct Transporting YourProduct If you need toship your product ortransport ita long distance, prepareitfor transportation asdescribed here. Caution: Duringtransportation andstorage, followtheseguidelines: • Avoid tiltingtheproduct, placingitvertically, orturning itupside down;otherwise inkmay leak. 165
• Leave theinkcartridges installed.Removing thecartridges candryouttheprint head andmay prevent the product fromprinting. • Do not carry theproduct byitscontrol panel;thismay damage theproduct. 1. Turn offthe product. 2. Liftupthe scanner unitand check tosee ifthe print head isin the farright position (thehome position). Ifnot, turn onthe product, waitforthe print head tomove, thenturntheproduct offagain. 3. Secure theinkcartridge holdertothe case withtape. Caution: Donot place tapeonthe white flatcable inside theproduct; otherwise, youmay damage your product. 4. Lower thescanner unit. 5. Remove allthe paper fromtheproduct. 6. Unplug thepower cable. 7. Disconnect anyconnected cables. 8. Close theoutput trayand paper support. 166
9. Lower thecontrol panelbysqueezing therelease barand gently pushing thepanel down. Caution: Donot lower thecontrol panelwithout firstsqueezing therelease baroryou may damage your product. 10. Place theproduct inits original packing materials, ifpossible, oruse equivalent materialswith cushioning aroundtheproduct. Keep theproduct levelduring transportation. Besure toremove thetape from theinkcartridge holder before turning onyour product. Ifprint quality hasdeclined whenyouprint again, cleanandalign the print head. Parent topic:Cleaning andTransporting YourProduct Related concepts Print Head Cleaning Print Head Alignment 167
Solving Problems Check thesesections forsolutions toproblems youmay have using yourproduct. Checking forSoftware Updates Product StatusMessages Running aProduct Check Resetting ControlPanelDefaults Solving SetupProblems Solving Network Problems Solving Copying Problems Solving PaperProblems Solving Problems PrintingfromaComputer Solving PageLayout andContent Problems Solving PrintQuality Problems Solving Scanning Problems Solving Scanned ImageQuality Problems Solving Memory CardProblems When toUninstall YourProduct Software Where toGet Help Checking forSoftware Updates Periodically, itsagood ideatocheck Epsons supportwebsite forfree updates toyour product software. You canselect Download theLatest Software fromtheHome screen ofthis manual orvisit Epsons driver download site(U.S. downloads orCanadian downloads ). With Windows, yourprinter software automatically checksforupdates. Youcanalso manually update the software byselecting Software UpdateorDriver Update here: • Right-clicking theproduct iconinthe Windows taskbar • On the Maintenance tabinthe printer settings window • In the EPSON program groupunderyourproduct name Parent topic:Solving Problems 168
Product StatusMessages You canoften diagnose problems withyour product bychecking themessages onitsLCD screen. LCD screen Condition/solution message/code Paper out No paper isloaded. Loadpaper inthe product Paper jam Paper isjammed inthe product. Remove thejammed paper,thenpress the start button toclear theerror. Combination ofIP There isaproblem withthenetwork connection toyour product. address andsubnet mask isinvalid A printers inkpad isat The inkpad isat the end ofits service life.Turn offthe product andcontact the end ofits service life Epson forsupport. A printers inkpad is The inkpads arenear theend oftheir service life.Contact Epsonforsupport. nearing theend ofits (To continue printing,pressthe startbutton.) service life Communication error Make surethecomputer isconnected toyour product andyour software is installed correctly. Operation canceled.No Make surethememory cardisinserted correctly andmeets the memory card specifications foryour product. recognized. Recovery mode An error hasoccurred duringfirmware updating. Connectyourproduct using a USB cable andtryupdating thefirmware again.Ifyou stillreceive thiserror message, contactEpsonforsupport. Printer error A fatal error hasoccurred. Turntheproduct offand then back onagain. Ifthe error continues, checkforapaper jam.Ifthere isno paper jam,contact Epson forsupport. Parent topic:Solving Problems Related concepts Check Cartridge Status Related references Paper JamProblems 169
Where toGet Help Related topics Replacing InkCartridges Printing WithBlack Inkand Expended ColorCartridges Loading Paper Running aProduct Check Running aproduct checkhelpsyoudetermine ifyour product isoperating properly. 1. Disconnect anyinterface cablesconnected toyour product. 2. Load plainpaper inthe product. 3. Press the homebutton, ifnecessary. 4. Press theleftorright arrow buttons toselect Setup andpress theOK button. 5. Press theupordown arrow buttons toselect Maintenance andpress theOK button. You seethisscreen: 6. Press theOK button. 7. Press the startbutton. After thenozzle pattern prints,youseethisscreen: 170