Epson WorkForce 630 User Manual

Problems and Solutions51
Printing and Copying Problems
■Make sure the size of paper you loaded matches the paper size selected on the 
control panel or in your printer software.
■Letter-size paper is automatically selected for copying. If your legal-size 
document is cropped, press Reduce/Enlarge and select Legal->Letter.
■Position your original against the back left corner of the scanner glass. If the 
edges are cropped, move your original away from the edges slightly. Place the 
document flat against...

52Problems and Solutions
3. Remove the paper cassette. If necessary, carefully stand the printer on its side 
to remove any paper.
If documents don’t feed correctly in the Automatic Document Feeder (ADF), 
make sure the paper is not bent, folded, or curled. If paper has jammed:
1. Open the ADF cover and remove any jammed paper.
Caution: 
Do not try to remove the paper without opening the ADF cover or you could 
damage the mechanism.
2. Lift the scanner cover and remove any paper caught beneath it.
Faxing...

Problems and Solutions53
■If the product is connected to a DSL phone line, you must have a DSL filter 
connected to the phone jack. Contact your DSL provider for the filter.
■If you connected a telephone or answering machine, make sure it is connected 
to the EXT. port.
Print Quality Problems
■Make sure your paper is loaded printable side down (usually the whiter, 
brighter, or glossy side).
■For the best print quality, use Epson papers (see page 6) and genuine Epson 
ink cartridges (see page 29).
■Make...

54Where to Get Help
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support 
(Canada) and select your product for solutions to common problems. You can 
download drivers and documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (WorkForce 630/632/633/635 Series)...

Notices55
Notices
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions:
■Be sure to follow all warnings and instructions marked on the product.
■Use only the type of power source indicated on the product label.
■Use only the power cord that comes with the product. Use of another cord may cause 
fires or shock. Do not use the cord with any other equipment. Make sure the power 
cord meets all relevant local safety standards.
■Place the product near a wall...

56Notices
■Keep the product away from potential sources of electromagnetic interference, such as 
loudspeakers or the base units of cordless phones.
■Allow space behind the printer for the cables, and space above the printer so that you 
can fully raise the document cover.
■Leave enough room around the product for sufficient ventilation. Make sure the 
product is at least 4 inches (10 cm) away from the wall.
■Do not block or cover openings in the product case or insert objects through the slots.
■Do not...

Notices57
Wireless Network Safety
■Do not use this product inside medical facilities or near medical equipment. Radio 
waves from the product may adversely affect the operation of medical equipment.
■Keep this product at least 9 inches (22 cm) away from cardiac pacemakers. Radio 
waves from this product may adversely affect their operation.
■Do not use this product near automatically controlled devices such as automatic doors 
or fire alarms. Radio waves from this product may adversely affect these...

58Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; 
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR 
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is 
identical to the...

Notices59
for this product is part of the product identifier that has the format US: 
BKMFA01BC422A. The digits represented by 01 are the REN without a decimal point 
(e.g., 01 is a REN of 0.1). For earlier products, the REN is separately shown on the label.
This equipment may not be used on coin service provided by the telephone company. 
Connection to party lines is subject to state tariffs.
Should this equipment cause harm to the telephone network, the telephone company may 
discontinue your service...

60Notices
If your home has specially wired alarm equipment connected to the telephone line, ensure 
the installation of this equipment Model C422A does not disable your alarm equipment. 
If you have questions about what will disable alarm equipment, consult your telephone 
company or a qualified installer.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection...