Epson WorkForce 310 User Manual

Scanning Multiple Pages41
Scanning Multiple Pages
You can scan a document and save it on your computer in PDF or another format. 
With the Automatic Document Feeder, you can scan up to 30 pages at a time.
1. Place your document in the Automatic Document Feeder (see page 18).
2. Start Epson Scan (see page 39).
3. Select Office Mode in the upper right.
4. Select the Image Type.
5. Select Auto Detect or ADF (Automatic 
Document Feeder) as the Document 
Source setting.
6. Select the Size of the originals.
7....

42Maintaining Your WorkForce 310 Series
Maintaining Your WorkForce 
310 Series
Follow the instructions in this chapter for checking and cleaning the print head 
nozzles and replacing ink cartridges. To align the print head, if necessary, see your 
on-screen Epson Information Center.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print 
head may be clogged or ink may be running low in one or more of the ink 
cartridges. Follow the steps below...

Cleaning the Print Head43
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you 
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to 
clean it when a cartridge is low. You must replace the cartridge first (see page 46).
1. Load letter-size plain paper in the sheet feeder.
2. Press the r Copy button, then press x Menu.
3. Press...

44Maintaining Your WorkForce 310 Series
Checking the Ink Cartridge Status
You can check the ink cartridge status anytime using the WorkForce 310 Series 
display screen. To check the ink cartridge status with your Windows or Macintosh 
software, see the instructions in your on-screen Epson Information Center.
Note:
You cannot print or copy when an ink cartridge is expended even if the other cartridges 
are not expended. Replace any expended cartridges before printing or copying.
1. Press the r Copy...

Purchasing Epson Ink Cartridges45
Purchasing Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies Central at 
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can 
also purchase supplies from an Epson authorized reseller. To find the nearest one, 
call 800-GO-EPSON (800-463-7766).
Purchase genuine Epson cartridges and use them within six months of installing 
them and before the expiration date on the cartridge box. When you purchase new 
ink, use the...

46Maintaining Your WorkForce 310 Series
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new 
cartridges immediately after removing the old ones.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are 
vacuum packed to maintain reliability.
Leave the expended cartridge(s) installed until you have obtained a replacement, or the 
ink remaining in the print head nozzles may dry out.
1. Turn on the WorkForce 310...

Replacing Ink Cartridges47
4. Before you open the new cartridge package, shake it four or five times. Then 
remove it from the package.
Caution:
Do not touch the green chip on the front of the cartridge. 
This can damage the ink cartridge.
5. Remove the yellow tape from the bottom of the ink 
cartridge.
Caution:
Do not remove any other labels or seals, or ink will leak.
6. Insert the new ink cartridge into the holder and push 
it down until it clicks into place.
7. Once you replace all the cartridges...

48Solving Problems
Solving Problems
If you have a problem with your WorkForce 310 Series, check the messages on the 
display screen to diagnose the cause.
You can also check “Problems and Solutions” on page 49 for basic troubleshooting 
suggestions, or double-click the Epson Information Center icon on your computer 
desktop for more detailed help.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for 
free updates to your Epson WorkForce 310 Series software....

Error Indicators49
Error Indicators
Follow the instructions on the display screen to solve most common problems. If 
you see one of the error messages below, follow the steps here to proceed.
Problems and Solutions
Check the solutions below if you’re having trouble using your WorkForce 310 
Series.
Note: 
If the screen shows only the time, the WorkForce 310 Series is in sleep mode to save 
power. Press any button (except the POn button) to wake it up.
Printing and Copying Problems
■Make sure your paper...

50Solving Problems
■Use the Automatic Document Feeder to fax or scan legal-size documents, but 
not to copy them. Letter-size paper is automatically selected for copying. If 
you copy a legal-size document, your image will be cropped.
■Make sure your original is positioned against the back left corner of the 
scanner glass. If the edges are cropped, move your original away from the 
edges slightly.
Paper Feeding Problems
If paper doesn’t feed correctly when printing, remove the paper and flip through...