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Epson Wf 3520 Manual

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Page 261


LCD
screen message
 Condition/solution

No
dial tone detected.
 Make
surethephone cableisconnected correctlyandthephone lineworks.
 Try
theCheck Fax
 If
you connected theproduct toaPBX (Private BranchExchange) phoneline
 Connection.
 or
Terminal Adapter,turnoffthe Dial Tone Detection setting.
 Combination
ofIP
 There
isaproblem withthenetwork connection toyour product.
 address
andsubnet
 mask
isinvalid. See
 your
documentation.
 Recovery
mode
 An
error hasoccurred duringfirmware updating....

Page 262


5.
Select Maintenance ,then press OK.
 6.
Select Nozzle Check,then press OK.
 7.
Press oneofthe buttons.
 The
nozzle checkpattern isprinted.
 8.
Doone ofthe following, depending onthe results ofthe product check:
 •
Ifthe page prints andthenozzle checkpattern iscomplete, theproduct isoperating properly.Any
 operation
problemyoumay have could becaused byyour computer, cable,software, orselected
 262  

Page 263


settings.
Checktheother solutions inthis book ortry uninstalling andreinstalling yourprinter
 software.

•
Ifthe page prints butthenozzle checkpattern hasgaps, cleanoralign theprint head.
 •
Ifthe page doesnotprint, theproduct mayhave aproblem. Checktheother solutions inthis
 manual.
Ifthey donot work, contact Epson.
 Parent
topic:Solving Problems
 Related
concepts
 Print
Head Alignment
 Print
Head Cleaning
 When
toUninstall YourProduct Software
 Related
references
 Where
toGet Help
 Resetting...

Page 264


4.
Select oneofthese options:
 •
Reset FaxSend/Receive Settings:Resets allsettings onthe Send Settings, ReceiveSettings,
 and
Communication screens.
 •
Reset FaxData Settings :Erases thespeed diallist,group diallist,header, andfaxlog.
 •
Wi-Fi/Network Settings:Resets allnetwork settings.
 •
Reset Allexcept Network &Fax Settings :Resets allcontrol panelsettings, exceptfornetwork
 and
faxsettings.
 •
All Settings :Resets allcontrol panelsettings.
 You
seeaconfirmation screen.
 5.
Select Yestoreset...

Page 265


Software
Installation Problems
 If
you have problems whileinstalling yourproduct software, trythese solutions:
 •
Make sureyourproduct isturned onand anynecessary cablesaresecurely connected atboth ends. If
 you
stillhave problems installingsoftware, disconnect thecable andcarefully followtheinstructions on
 the
Start Here sheet. Alsomake sureyoursystem meetstherequirements foryour operating system.
 •
Close anyother programs, includingscreensaversandvirus protection software,andinstall your
 product...

Page 266


•
Verify thatyour router oraccess pointisoperating correctlybyconnecting toitfrom yourcomputer or
 another
device.
 •
You may need todisable thefirewall andanyanti-virus softwareonyour wireless routeroraccess
 point.

•
Check tosee ifaccess restrictions, suchasMAC address filtering,aresetonthe router oraccess
 point.
Ifaccess restrictions areset, add your products MACaddress toyour routers address list.To
 obtain
yourproducts MACaddress, printanetwork statussheet. Thenfollow theinstructions inyour...

Page 267


Cannot
PrintOver aNetwork
 If
you cannot printover anetwork, trythese solutions:
 •
Make surethatyour product isturned on.
 •
Make sureyouinstall yourproducts networksoftware asdescribed inyour product documentation.
 •
Print anetwork statussheetandverify thatthenetwork settingsarecorrect. Ifthe network statusis
 Disconnected
,check anycable connections andturn your product offand then onagain.
 •
Ifyou areusing TCP/IP, makesuretheproducts IPaddress isset correctly foryour network. Ifyour
 network...

Page 268


Cannot
ScanOveraNetwork
 If
you cannot startEpson Scanforscanning overanetwork, trythese solutions:
 •
Ifyou arescanning alarge original atahigh resolution, anetwork communication errormayoccur. Try
 scanning
againatalower resolution.
 •
Ifnetwork communication wasinterrupted whilestarting EpsonScan,exitEpson Scan,waitafew
 seconds,
andrestart it.IfEpson Scancannot restart, turnoffyour product, turnitback on,and try
 restarting
EpsonScanagain.
 •
Check theconnection settingandtesttheconnection...

Page 269


2.
Press theleftorright arrow button, selectWi-FiSetup ,then press OK.
 3.
Select Wi-Fi/Network Status.
 4.
Press oneofthe buttons toprint thenetwork statussheet.
 (Press
theStop/Reset buttonifyou want tocancel theoperation.)
 Examine
thesettings shownonthe network statussheettodiagnose anyproblems youhave.
 Parent
topic:Solving Network Problems
 Solving
Copying Problems
 Check
thesesolutions ifyou have problems copyingwithyour product.
 Product
MakesNoise,ButNothing Copies
 Product
MakesNoiseWhen...

Page 270


•
Make sureyourproduct islevel (nottilted).
 Parent
topic:Solving Copying Problems
 Related
concepts
 Print
Head Alignment
 Print
Head Cleaning
 Product
MakesNoiseWhenItSits foraWhile
 Your
product isperforming routinemaintenance. Thisisnormal.
 Parent
topic:Solving Copying Problems
 Solving
PaperProblems
 Check
thesesections ifyou have problems usingpaper withyour product.
 Paper
Feeding Problems
 Paper
JamProblems InsidetheProduct
 Paper
JamProblems inthe Paper Cassette
 Paper
JamProblems inthe...
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