Epson Stylus Pro 9900 User Manual

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Removing Paper from the Printer
1. Open the roll paper cover.
2. Press the   button to release the paper.
If automatic media tracking is on, the barcode and paper 
information is printed.
If you are not using the Auto Take-Up Reel, the paper is rewound 
automatically.
 
						

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If you are using the Auto Take-Up Reel, you need to rewind the 
paper manually.
3. Push down the lock lever firmly to release it. Then move the roll paper 
holder all the way to the left and remove it from the roll.
 
						

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4. Roll the paper forward so that it rests on top of the printer.
5. Pull up the tension levers, then remove the adapters from the paper roll. 
6. Rewind the paper carefully and place it in its original package.
 
						

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Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media. The 
printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for 
the Pro 7900 or 44 inches (112 cm) for the Pro 9900.
You can leave your roll paper in the printer when you print on cut sheets; 
make sure it is removed from the paper path and rolled up.
How you load the paper depends on its thickness:
For most paper, see the section below.
For stock thicker than 19 mil (0.5 mm), see page 76.
Loading Cut Sheets
Make sure you load paper in the portrait orientation (short edge first). 
You can load paper without pressing the   button. This prevents 
scratching and is fast and easy.
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the lPaper Source button until the Sheet icon appears on the 
LCD display.
Note: For heavy paper, 
you may need to increase 
the suction by pressing 
the 
u button. This helps 
hold the paper in place 
during loading and 
printing. 
For lightweight paper, 
decrease the suction by 
pressing the 
d button.
 
						

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3. Feed the sheet into the paper slot until it meets resistance. Make sure the 
right edge of the paper is straight and aligned with the vertical line on 
the roll paper cover.
4. Press d. The sheet feeds into printing position automatically. 
5. If you see a question on the display about paper settings, select 
Yes if the 
settings are correct, or select 
No, then change the settings. 
6. Press 
OK.
7. Print your page. After it is finished, the sheet stays in the printer.
8. To remove your print, press the d button while holding the sheet. 
 
						

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Loading Heavy Sheets
Make sure you load paper in the portrait orientation (short edge first). 
The only exception is paper that is more than 19 mil (0.5 mm) thick and 
28.6 inches (728 mm) long, which should be loaded in landscape orientation 
(Pro 9900 only). 
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the lPaper Source button until the Sheet icon appears on the 
LCD display.
3. Press the   button.
4. Feed the sheet into the paper slot. Make sure the right and top edges of 
the paper are straight and aligned with the horizontal and vertical lines 
on the printer.
Note: You may need to 
increase the suction by 
pressing the 
u button. 
This helps hold the paper 
in place during loading 
and printing. 
 
						

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5. Press the   button.
6. Press the   button to move the paper into printing position or wait 
for the paper to move into position automatically.
7. If you see a question on the display about paper settings, select 
Yes if the 
settings are correct, or select 
No, then change the settings. 
8. Press 
OK.
9. Print your page. After it is finished, the sheet stays in the printer.
10. To remove your print, press the d button while holding the sheet.
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust 
the platen gap setting. 
STANDARD is the default setting. However, if print 
quality is not satisfactory when using very thin or very thick stock, you may 
need to change this setting
. 
1. Press r 
Menu.
2. Press r again to select the Printer Setup menu and highlight 
PLATEN 
GAP
. 
3. Press r. 
STANDARD is selected as the current setting.
4. Use the u or d button to choose 
NARROW, WIDE, WIDER, or 
WIDEST.
5. Press 
OK to save the setting. A check mark appears next to the selected 
setting.
6. Press  to exit the menu. 
Note: If you notice head 
strikes on your prints, 
make sure your paper is 
flat. You can also try 
changing the PLATEN 
GAP setting to WIDE. If 
that doesn’t solve the 
problem, try changing it 
to WIDER.
Caution: To avoid 
damaging the printer, 
make sure you do not 
select the NARROW 
setting when you print 
on thick media.
 
						

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If you’ve selected a non-standard platen gap, the following symbols appear in 
the corner of the display to remind you of the narrow or wide setting:
When you switch media, don’t forget to change the setting back to 
STANDARD.
If you’re printing on non-Epson media and not using the Epson driver, you 
may also need to create a paper configuration to optimize your results. See 
page 83 for more information. 
Using the Paper Basket
The paper basket attaches to your printer and catches your printouts as they 
come out. The basket keeps your printouts from getting dirty or scratched. 
You can set it up either to catch the paper under the printer or in front of the 
printer. 
Catching Printouts in Front of the Printer
Follow the steps below to set up the basket in front of the printer. Use this 
method for paper more than 19 mil (0.5 mm) thick or any prints that are 62 
inches (157 cm) or longer (for the Pro 9900) or 36 inches (91 cm) or longer 
(for the Pro 7900).
1. If you are using the paper guides, make sure they are in front of the 
basket, as shown below.
Widest
Wider
Wide
Narrow
 
						

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2. For the Pro 9900, raise the back of the basket all the way up.
3. Open the tabs at the front of the basket and tilt it down. Then raise the 
paper guides.
4. Raise the front of the basket so that the surface is taut. Then lower the 
paper guides so that your prints slide smoothly onto the cloth.
 
						

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Catching Printouts Under the Printer
Follow these steps to catch printouts under the printer:
1. Raise the paper guides and tilt the front of the basket down.
2. Lower the paper guides, then raise the front of the basket all the way up. 
Fasten the front of the basket with the tabs.
Note: To avoid paper 
feed errors, do not allow 
prints to stack up in the 
paper basket.