Epson Stylus Pro 9900 User Manual
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers. Trademarks Epson , Epson Stylus, UltraChrome, and MicroWeave are registered trademarks, Epson SpectroProofer is a trademark, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance, AccuPhoto, and ePlaten are trademarks; and Epson Preferred and myEpsonPrinter.com are service marks of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. © 2008 Epson America, Inc. 10/08 CPD-26760
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
5 Contents|5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1 Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22 Unpacking the Printer and Mounting It on the Stand . . . . . . . . . . . . 25 Attaching the Paper Basket (Epson Stylus Pro 7900) . . . . . . . . . . . . . 27 Attaching the Paper Basket (Epson Stylus Pro 9900) . . . . . . . . . . . . . 34 Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42 Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Checking the Current Firmware Version . . . . . . . . . . . . . . . . . . . . . . 54 Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 54 Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . 55 Contents
6 6|Contents 2 Handling Paper and Other Media . . . . . . . . . . . . . 57 Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Setting Up Automatic Media Tracking and Identification . . . . . . . . . 61 Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 70 Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 77 Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 78 Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 80 Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 85 Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 3 Printing With Epson Drivers for Macintosh. . 87 Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . . 88 Printing With Mac OS X 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 89 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . 96 Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 97 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 100 Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 101 Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 103 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
7 Contents|7 Printing With Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . 112 Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . 113 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 116 Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 116 Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 119 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 121 4 Printing With Epson Drivers for Windows. . 123 Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . 124 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 127 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 129 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 138 Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 140 Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 144 Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 144 Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 145 Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 145 Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
8 8|Contents 5 Maintaining and Transporting the Printer. . . 151 Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 153 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 154 Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . . 154 Checking and Cleaning the Print Head Using the Control Panel . . 156 Automatically Checking and Cleaning the Print Head . . . . . . . . . . 156 Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Switching Black Ink Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 173 Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 176 6 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . 187 Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
9 Contents|9 Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201