Epson Stylus Pro 9700 User Manual

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Solving Problems|191
Clearing Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a 
PAPER JAM message on the LCD display. Follow these steps to clear a 
paper jam:
1. Cut the paper at the paper insertion slot.
2. Press the   button to release the paper.
3. Rewind the paper.
 

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192|Solving Problems
4. Open the front cover if necessary.
5. Carefully pull down the jammed paper.
Caution: To avoid damaging the printer, do not touch the cables around 
the print head or the roller, ink absorption pad, or ink tubes. 
6. Close the front cover, if necessary. Press the Ppower button to turn the 
printer off and then back on.
 

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Solving Problems|193
Solving Problems With the Optional Auto 
Take-Up Reel
If you have problems using the optional Auto Take-Up Reel, try these 
solutions:
Make sure the AC power cord is plugged into the Auto Take-Up Reel.
Make sure you turned the printer off and then on again after installing 
the Auto Take-Up Reel, and that the cable is securely connected to both 
the printer and Auto Take-Up Reel.
Make sure there is enough slack in the roll paper as it feeds paper to 
ensure that it interrupts the...

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194|Solving Problems
Macintosh OS X 10.4
1. Open the Applications folder, then the Utilities folder.
2. Double-click 
Printer Setup Utility, select your printer, and then click 
Delete.
3. If you want to reinstall your printer software, restart your Macintosh. 
Then follow the instructions on page 51 to install the software.
Windows
1. Do one of the following:
Windows 7 & Windows Vista: Click   
> Control Panel > Uninstall 
a program
. Select EPSON Printer Software in the program list.
Windows XP:...

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Environmental
Electrical
Check the label on the back of your printer for voltage information.
OperationStorage
Temperature50 to 95 °F 
(10 to 35 °C)
Print quality guarantee: 
59 to 77 °F 
(15 to 25 °C)–4 to 104 °F 
(–20 to 40 °C)
Humidity
(without 
condensation)20 to 80% RH 
Print quality guarantee:
40 to 60%5 to 85% RH
(stored in shipping 
container)
SpecificationDescription
Input voltage range90 V to 264 V
Rated frequency range50 to 60 Hz 
Input frequency range49.5 to 60.5 Hz
Rated current1.0 A...

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Dimensions and Weight
Printer Interfaces
USB (1.1 and 2.0 compatible)
Ethernet 10/100 BaseT
Safety Approvals
Media
Roll Paper
SpecificationEpson Stylus Pro 7700Epson Stylus Pro 9700
Height48 inches (1218 mm) 48 inches (1218 mm)
Width53.4 inches (1356 mm) 73.4 inches (1864 mm)
Depth26.26 inches (667 mm) 26.26 inches (667 mm)
Weight 
(without consumables)222 lb (100.9 kg) printer, 
stand, and paper basket298 lb (135.1 kg) printer, 
stand, and paper basket
Safety standardsUL 60950-1...

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Specifications|197
Epson Roll Paper Information and ICC Profiles
Paper nameThickness
Borderless 
printing 
recommended
Core 
diameter
ICC profile*
Premium Glossy Photo 
Paper (250)10 mil
(0.27 mm)Yes 3 inch Pro9700_7700_PremiumGlossy
PhotoPaper250.icc (Photo Black)
Premium Semi-gloss 
Photo Paper (250)10 mil
(0.27 mm)Yes 3 inch Pro9700_7700_PremiumSemigloss
PhotoPaper250.icc (Photo Black)
Premium Luster Photo 
Paper (260)10 mil
(0.27 mm)Yes 3 inch Pro9700_7700_PremiumLuster
PhotoPaper260.icc (Photo...

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Cut Sheets
Epson Cut Sheet Paper SizesWeight range17 lb (64 g/m
2) bond up to posterboard
Size groupSize nameMeasurements
A Series A4 8.3 
× 11.7 inches 
(210 × 297 mm)
A3 11.7 × 16.5 inches 
(297 × 420 mm)
Super A3/B 13 × 19 inches 
(329 × 483 mm)
A2 16.5 × 23.4 inches 
(420 × 594 mm)
A1 23.4 × 33.1 inches 
(594 × 841 mm)
Super A1 24 × 36 inches 
(610 × 910 mm)
A0* 33.1 × 44 inches 
(841 × 1189 mm)
Super A0* 36 × 50.9 inches 
(914 × 1292 mm)
US-ANSI Letter 8.5 
× 11 inches 
(216 ×...

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Specifications|199
US-ARCH ARCH A 9 × 12 inches 
(229 × 305 mm)
ARCH B 12 
× 18 inches 
(305 × 457 mm)
ARCH C 18 × 24 inches 
(457 × 610 mm)
ARCH D 24 × 36 inches 
(610 × 910 mm)
ARCH E* 36 × 48 inches 
(910 × 1219 mm)
B Series B5 7.2 
× 10.1 inches 
(182 × 257 mm)
B4 10.1 × 14.2 inches 
(257 × 364 mm)
B3 14.2 × 20.3 inches 
(364 × 515 mm)
B2 20.3 × 28.7 inches 
(515 × 728 mm)
B1* 28.7 × 40.5 inches 
(728 × 1030 mm)
B1 Landscape* 40.5 × 28.7 inches 
(1030 × 728 mm)
B0 40.5 × 57.3 inches 
(1030 × 1456...

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200|Specifications
* Epson Stylus Pro 9700 only
Epson Cut Sheet Paper Information and ICC Profiles
Others — 24 × 30 inches 
(610 × 762 mm)
— 30 × 40 inches* 
(762 × 1016 mm)
— 36 × 44 inches* 
(914 × 1118 mm)
— 11.8 × 15.7 inches 
(30 × 40 cm)
— 15.7 × 23.6 inches 
(40 × 60 cm)
— 23.6 × 35.4 inches 
(60 × 90 cm) 
Paper nameThicknessICC profile*
Premium Photo Paper 
Semi-gloss10 mil
(0.27 mm)Pro9700_7700_PremiumSemigloss
PhotoPaper.icc (Photo Black)
Premium Photo Paper 
Glossy10 mil
(0.27...