Epson Stylus Pro 9450 User Manual

Problem Solver301
Horizontal banding
Try one or more of these solutions:
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct for the paper you are using. See 
the online help for more information.
For Mac OS X, check the Media Type setting in the Print 
Settings selected in the Print dialog. Make sure it is correct for 
the paper you are using, see the online help for more 
information.
❏Make sure the printable side of the paper is face-up.
❏Run the Head Cleaning utility...

Problem Solver302
Vertical misalignment or banding
Try one or more of these solutions:
❏For Windows, turn off the High Speed setting in the Quality 
Options dialog box. See the online help for more information.
For Mac OS X, turn off the High Speed setting in the Print 
Settings selected in the Print dialog. See the online help for 
more information.
❏Run the Print Head Alignment utility. For Windows, see 
“Using the Printer Utilities” on page 31. For Mac OS X, see 
“Using Printer Utilities” on page 53.
 

Problem Solver303
Faint printout or gaps
Try one or more of these solutions:
❏Make sure that the ink cartridges do not exceed the expiry 
date. The expiry date is labeled on the outside of the ink 
cartridge.
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct for the paper you are using. See 
the online help for more information.
For Mac OS X, check the Media Type setting in the Print 
Settings selected in the Print dialog. Make sure it is correct for 
the paper you are...

Problem Solver304
Blurry or smeared printout
Try one or more of these solutions:
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct for the paper you are using. See 
the online help for more information.
For Mac OS X, check the Media Type setting in the Print 
Settings selected in the Print dialog. Make sure it is correct for 
the paper you are using. See the online help for more 
information.
❏If the paper you are using is not supported by the printer 
driver, make the...

Problem Solver305
Color documents print in black only
Try one or more of these solutions:
❏Make sure the color data settings in your application are 
correct.
❏For Windows, make sure Color or Color/B&W Photo is set 
in the Main menu. See the online help for more information.
For Mac OS X, make sure Color or Color/B&W Photo is set 
in the Print Settings selected in the Print dialog. See the online 
help for more information.
Printing could be faster
Try one or more of these solutions:
❏For Windows, select...

Problem Solver306
❏Change the interface of your computer to USB 2.0.
❏Delete unnecessary files to make room on your hard disk 
drive.
Roll paper cannot be cut
Try one or more of these solutions:
❏Make sure that paper cutter cover is set correctly. See 
“Replacing the Paper Cutter” on page 261.
❏Make sure that the Roll Auto Cut On 
 is selected as the 
Paper Source on the LCD panel. If not, press the Paper 
Source l button to select it.
❏Make sure that Normal Cut, Single Cut, or Double Cut is 
selected as...

Problem Solver307
Paper feed or paper jam problems occur 
frequently
Try one or more of these solutions:
❏Before loading paper and guiding it through the paper 
insertion slot, adjust paper suction. 
To adjust the paper suction using the printer driver, see the 
online help for more information
To adjust the paper suction using the control panel, see 
“CUSTOM PAPER” on page 172.
❏Make sure the paper is not folded or wrinkled.
❏Make sure the paper is flattened.
❏Make sure printing occurs within the...

Problem Solver308
❏Make sure that the platen gap setting matches your paper. 
You can change the platen gap setting in the PRINTER SETUP 
of Menu mode. See “PLATEN GAP” on page 163.
❏For non-Epson special media, check the paper type selected 
in the CUSTOM PAPER of Menu mode. See “Making the paper 
settings” on page 188.
Whenever loading non-Epson special media, test if the paper 
can be loaded correctly before printing.
To clear Paper jams, see “Clearing paper jams” on page 312.
Roll paper does not...

Problem Solver309
Note:
There are two paper guides for EPSON Stylus Pro 7880/7880C/7450 
and five for EPSON Stylus Pro 9880/9880C/9450.
When feeding paper forward
Attach the paper guides to the printer so they rest on the front of 
the paper basket.
 

Problem Solver310
When feeding paper backward
Attach the paper guides to the printer so that they rest on the back 
of the paper basket.