Epson Stylus Pro 9450 User Manual

Maintenance and Transportation281
To move the printer using casters
When you want to transport the printer a very short distance such 
as within the same room, you can slide the printer on its casters.
c
Caution:
Do not slide the printer on angled or uneven surfaces.
1. Make sure that the power cord, interface cable, roll paper 
spindles and sheet media are removed, and the roll paper 
cover and front cover are closed.
Note:
If you only need to transport your printer a very short distance using 
the...

Maintenance and Transportation282
3. For Stylus Pro 9880/9880C/9450 users:
Release the front casters.
For Stylus Pro 7880/7880C/7450 users:
Release the front casters and retract the stabilizer knobs.
4. Move the printer to the place of use carefully. Relock the 
casters and extend the stabilizer knobs after moving.
 

Maintenance and Transportation283
Setting up the printer after transporting it
The steps you need to take to set up the printer after transporting 
it are almost identical to the steps carried out the first time you 
set up the printer. When you set up the printer again, see the 
Unpacking and Setup Guide, and note the following points.
❏Do not forget to remove any protective materials.
❏The first time you start printing after transporting the printer, 
or if you have not turned on the printer for a long...

Problem Solver284
Chapter 7
Problem Solver
Troubleshooting
Printer stops printing unexpectedly
Head cleaning, ink charging, or ink drying is in progress
During head cleaning, ink charging, or ink drying, CLEANING 
PLEASE WAIT, CHARGING INK, or INK DRYING appears on the LCD 
panel respectively. Wait until the printer resumes printing.
An error has occurred
Many common printer problems and their solutions can be 
identified by the messages on the LCD panel. 
You can also check the lights on the control...

Problem Solver285 Error messages
Message Description What to do
UNABLE TO PRINT
MAKE SURE PAPER 
IS LOADEDAn error may be 
occurring when you try 
to print patterns such as 
nozzle check or head 
alignment.End the TEST PRINT 
menu first, and then 
solve the error 
displayed on the LCD 
panel. Finally, try to print 
patterns again.
MAINTENANCE 
TANK NEARLY FULLThe maintenance tank is 
almost full.Replace the 
maintenance tank with 
a new one. See 
“Replacing the 
Maintenance Tank” on 
page 260.
INK  LOW...

Problem Solver286
CLEANING ERROR
PRESS PAUSE 
BUTTONThe nozzles are still 
clogged.Run the Head Cleaning 
utility. For Windows, see 
“Using the Printer 
Utilities” on page 31. For 
Mac OS X, see “Using 
Printer Utilities” on page 
53.
SENSOR ERROR
LOAD DIFFERENT 
PAPERThe loaded paper does 
not match the paper 
type selected.Match the loaded 
paper with the paper 
type. See “Buttons” on 
page 147.
PAPER EJECT 
ERROR
REMOVE PAPER 
FROM PRINTERPaper still remains in the 
printer.Release the paper 
lever,...

Problem Solver287
PAPER CUT ERROR
REMOVE UNCUT 
PAPERPaper is not cut correctly 
when Roll Auto Cut On 
 is selected.Release the paper 
lever, and then remove 
the uncut paper. 
Finally, set the paper 
lever to the secured 
position.
The paper cutter may 
not be installed 
correctly. See 
“Replacing the Paper 
Cutter” on page 261.
Paper cutter may be 
blunt. Replace the 
paper cutter. See 
“Replacing the Paper 
Cutter” on page 261.
COMMAND 
ERROR
CHECK DRIVER 
SETTINGSDamaged data is sent to 
the...

Problem Solver288
MISMATCH ERROR
MAKE SURE THAT 
THE INK 
CARTRIDGE AND 
DRIVER SETTINGS 
MATCHThe cartridge option of 
the printer driver has not 
been changed yet.Stop printing, and then 
press and hold the 
Pause button for 3 
seconds. Finally, select 
the correct ink 
cartridge in the printer 
driver according to the 
actual ink cartridge set 
on the printer. See 
“Updating the printer 
driver information” on 
page 259. If you want to 
continue printing, press 
the Pause button.
A non-Epson genuine...

Problem Solver289
INK CARTRIDGE
REPLACE INK 
CARTRIDGEThe ink cartridge is 
expended.Replace the expended 
ink cartridge with a new 
one. See “Replacing Ink 
Cartridges” on page 
245.
INK CARTRIDGE 
ERROR
PLEASE INSTALL THE 
CORRECT 
CARTRIDGESAn ink cartridge that 
cannot be used with this 
printer is installed.Remove the ink 
cartridge, and install an 
ink cartridge that can 
be used with this printer. 
See “Consumable 
Products” on page 363. 
INK CARTRIDGE
PLEASE USE 
GENUINE EPSON 
INK...

Problem Solver290
INK CARTRIDGE 
ERROR
CHECK 
CARTRIDGEAn ink cartridge with the 
wrong product code is 
installed.Remove the ink 
cartridge, and then 
install an ink cartridge 
with the correct 
product code. See 
“Consumable 
Products” on page 363.
The wrong Black ink 
cartridge (either Matte 
Black or Photo Black) is 
installed.Remove the Black ink 
cartridge, and then 
install the correct one. 
Or, press the Pause 
button to execute the 
Black ink replacement 
to change the Black ink 
information of...