Epson Stylus Photo R800 User Manual

Maintaining Your Printer81
Checking the Ink Supply
To check your ink supply, do one of 
the following:
■Windows: Double-click the   icon on the 
Windows taskbar. You see a window like this: 
■Macintosh:
OS X: Choose 
Applications > EPSON 
Printer Utility > SP R800 > EPSON 
StatusMonitor
.
OS 8.6 to 9.x: Choose 
File > Print, then click 
the  ink icon.
You see a window like this:
Click a cartridge image to display information 
about the cartridge.
Purchasing Ink Cartridges
Use these Epson ink cartridges...

82Maintaining Your Printer
When you need new ink cartridges, contact your dealer, or call the Epson Store  at 
(800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call 
(800) 463-7766 for dealer referral. 
Ink Cartridge Precautions
Warning: Keep ink cartridges out of the reach of children.
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets 
in your eyes, flush them thoroughly with water.
Caution: To avoid damaging the printer, never move the print...

Maintaining Your Printer83
If the red Hink light is flashing or on (indicating a low or empty cartridge), the 
print head moves to the _position on the printer. The cartridge directly beneath 
the _mark needs to be replaced. Make a note of which cartridge it is.
4. Press the 
Hbutton again. If another cartridge is low or empty, the print head 
moves it to the _mark again. Make a note of this cartridge too and repeat this 
step.
If no other cartridges are low or empty, the print head moves to the...

84Maintaining Your Printer
6. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose 
of it carefully.
7. Shake the new cartridge four or five times before 
opening its package. (Don’t shake it after it’s 
unpacked.)
8. Remove the new cartridge from its package.
 
9. Slide the new cartridge into its slot. The side with the green circuit board goes in 
the front of the slot.
10. Press the cartridge down until it clicks into place.
Caution: Don’t touch the green circuit...

Maintaining Your Printer85
11. If you need to replace any other ink cartridges, repeat steps 6 through 10 before 
continuing with step 12.
12. Close the cartridge cover, then close the printer cover.
13. Press the 
Hink button. The printer begins charging the ink delivery system.
The green Ppower light and red 
Hink lights flash and the printer makes noise. 
Charging takes about 90 seconds. When it’s finished, the green Ppower light 
stops flashing and stays on, and the red 
Hink light goes out.
Caution:...

86Maintaining Your Printer
You see a screen like this:
4. Click the 
Automatic button, if 
necessary, then click 
OK.
5. On the next screen, click 
Start. 
The printer then prints and 
checks an alignment pattern. It 
then prints and checks two more 
patterns.
6. When alignment is finished, click 
Finish on the last screen.
Manually Aligning the Print Head
1. Turn on the printer.
2. Load plain, letter-size paper.
3. Do one of the following:
Windows: Right-click the   icon on your taskbar (in the lower...

Maintaining Your Printer87
If box #5 is not the best-aligned box in each pattern, click Realignment to print 
another test page and repeat this step.
6. When box #5 is the best-aligned in all the patterns, click 
Finish.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
1. Turn off the printer, unplug the power cord, and disconnect the interface cable.
2. Remove all the paper, then use a soft brush to clean the paper feeders.
3. Clean the exterior of...

88Maintaining Your Printer
Transporting the Printer
If you move your printer some distance, you need to remove the ink cartridges and 
prepare it for transportation in its original box or a similar one. Follow these steps:
1. Turn on the printer and press the Hink button to move the ink cartridges into 
loading position.
2. Follow the steps on page 83 to open the ink cartridge cover and remove all of the 
ink cartridges. Pack each cartridge separately in a sealable plastic bag.
3. Close the cartridge...

89
Solving Problems
See “Diagnosing Printer Problems” on page 91 to help determine what the cause of 
your printer problem may be. Then see these sections for solutions:
■“Setup and Software Installation Problems” on page 93
■“Printer Problems” on page 94
■“Quality Problems” on page 95
■“Paper Problems” on page 97
■“CD/DVD Problems” on page 99
■“Miscellaneous Problems” on page 99
■“Uninstalling and Reinstalling Printer Software” on page 101
■“Where To Get Help” on page 102
Tip: It’s a good idea to check...

90Solving Problems
Printer Parts
Paper support and 
extensionSheet feeder
Left edge guide
Printer cover
Output tray 
(in upper position)
Output tray 
extensions
Output tray 
(in lower position)
CD/DVD tray
Ink cartridge 
holder (in home 
position)
Buttons and lights 
(control panel)
Roll paper edge guide
Roll paper holderIEEE 1394 (FireWire) 
port USB port
Paper support closed