Epson Stylus Photo R2400 User Manual

Solving Problems101
■Try turning off PhotoEnhance (Windows). Also check if you’re using a special 
effect that alters image colors, like Sepia.
■Change the Gamma setting (Macintosh); see page 39.
■Your printed colors can never exactly match your on-screen colors. However, you 
can use a color management system to get as close as possible. See the Photoshop 
color management instructions on page 53. If your photos have a dark, 
underexposed and/or yellow-brown cast or a light, overexposed and or...

102Solving Problems
3. Remove any jammed paper from the sheet feeder or open the printer cover and 
remove any paper jammed inside. Press the 
)paper button to clear the error.
Roll paper or canvas doesn’t feed correctly or jams in the printer.
■Cut the end of the paper straight across. If the edge is uneven or frayed, the paper 
won’t feed smoothly.
■If the roll paper end is curled, place the end inside a folded sheet of paper and roll 
it backwards against the curl.
■Make sure the paper is loaded in...

Solving Problems103
There is fiber or dust on the paper rollers, preventing paper from feeding 
properly.
Paper dust may have built up on the paper rollers, preventing paper from feeding 
properly. Use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean 
the rollers.
Caution: Do not use the cleaning sheets that come with Epson special papers; 
they may jam inside your printer.
Follow these steps to clean the paper rollers:
1. Remove any paper loaded in the printer’s sheet feeder.
2....

104Solving Problems
Miscellaneous Problems
The image is inverted, as if viewed in a mirror.
Turn off 
Mirror Image in the printer software or the mirror setting in your program. 
See page 31 (Windows) or page 39 (Macintosh) for instructions. 
The printer prints blank pages.
■Make sure your printer is selected in the Print window, or in the Macintosh 
Printer Setup Utility or Print Center.
■Clean the print head; see page 79 for instructions. 
You see incorrect characters.
■Make sure the interface cable is...

Solving Problems105
Too many copies printed.
Make sure that the Copies option in your printer software or program is not set for 
multiple copies.
Image size/position is incorrect.
Make sure the paper and layout options are set correctly.
Uninstalling and Reinstalling Printer 
Software
You may need to uninstall and then reinstall your printer driver and utilities if, for 
example, you upgrade your Windows operating system. You don’t need to uninstall 
your other photo software or the Epson Reference...

106Solving Problems
4. Double-click the SPR2400 icon, then double-click the Vise icon. Click 
Continue.
5. Select 
Uninstall from the drop-down menu, then follow the on-screen 
instructions to remove the printer software.
6. Restart your Macintosh, then see the Start Here sheet to reinstall your software.
Where To Get Help
If you need help with your printer, see the information below. 
For help with other software that came with your printer, see page 107. 
Epson Technical Support
Epson provides these...

Solving Problems107
Then call:
■U.S.: (562) 276-7296, 6AM to 8PM, Pacific Time, Monday through Friday and 
7
AM to 4PM, Saturday. 
■Canada: (905) 709-2567, 6AM to 6PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper from an authorized Epson reseller. 
To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can 
purchase online at www.epsonstore.com (U.S. sales) or...

108Solving Problems
 

109
Requirements and Notices
Windows System Requirements
To use your printer and its software, we recommend that your system has: 
■Microsoft Windows compatible PC with a Pentium® III-class 800 MHz or higher processor 
(Pentium 4-class, 2 GHz or higher recommended) 
■Windows 2000, XP, XP Professional x64 Edition, or Windows Vista
■512MB RAM (2GB recommended)
■300MB hard disk space (1GB recommended)
■4x or faster CD-ROM or DVD-ROM drive for installing the printer software
■USB connection: a...

110Requirements and Notices
Important Safety Instructions
Before using your printer, read these safety instructions to make sure you use it safely and effectively:
■Be sure to follow all warnings and instructions marked on the printer.
■Use only the type of power source indicated on the printer’s label.
■Connect all equipment to properly grounded power outlets. Avoid using outlets on the same 
circuit as photocopiers or air control systems that regularly switch on and off. 
■Place the printer near a wall...