Epson Stylus Photo R2000 User Manual

Troubleshooting
You cannot print (because the  
printer does not work)
The printer does not turn on.
oIs the power cable plu gged into the electrical 
outlet or the printer?
Make sure the power cable is securely plugged into 
the printer.
oIs there any problem with the electrical 
outlet?
Make sure your outlet works by connecting the power 
cable for another electric product.
oPress and briefly hold the  P button.
Cannot Print
oConfirm the printer operation.
Print a nozzle check pattern. 
U  “Checking...

You cannot print under the network 
environment.
oConnect the printer directly to the computer 
using a USB cable, and then try to print.
If you can print via USB, there are some problems on 
the network environment. See the  Network Guide 
(PDF). If you cannot print vi a USB, see the appropriate 
section in this User's Guide.
The printer has an error.
oCheck the lights in the control panel.
U  “Lights” on page 87
The printer stops printing.
oIs the status of print queue Pause? (Windows)
If you stop...

oHas the printer been left unused for a long 
time?
If the printer has not been used for a long time, the 
nozzles may have dried up and have been clogged. If 
the printer has been left unused for an extended
period, check that the print head nozzles are not 
clogged before resuming printing. If the nozzles are 
clogged, perform head cleaning. 
U  “Checking for clogged nozzles” on page 79
Print Quality/Print Results
Print quality is poor, uneven, too 
light, or too dark.
oAre the print head nozzles...

oAre you printing with PhotoEnhance (auto 
print quality adjustment)?
PhotoEnhance optimally enhances data that lacks 
appropriate contrast or sa turation for clear results 
when printing. As a result, colors in images printed
with PhotoEnhance may differ from those displayed 
on screen. 
U  “Auto Correct Color and Print Photos 
(PhotoEnhance)” on page 42
oDid you print a photograph or other color 
image on plain paper?
The type of paper used for color printing has a large 
effect on the quality of the...

oAre you printing from a 
PictBridge-compatible device?
If the print surface is scuffed or soiled when you print 
from a digital camera or other PictBridge device, print 
in “reduce scraping” mode. 
(1) Turn the printer off. 
(2) With the PictBridge-compatible device connected, 
press the  P button while pressing the H button. 
(3) Release the buttons when the printer  P light starts 
to flash.“reduce scraping” mode is now in effect. 
It will remain in effect until the printer is turned off.
oIs the...

oIs the paper loaded in the correct direction?
Load cut sheets vertically. If the paper is not loaded in 
the correct orientation, the printer will not recognize
the paper or feed it correctly, resulting in errors. 
U  “Loading Cut Sheets” on page 19
oIs the paper creased or folded?
Do not use old paper or paper with folds in it. Always 
use new paper.
oIs the paper damp?
Do not use paper that is  damp. Also, Epson special 
media should be left in the bag until you intend to use
it. If it is left out for...

B
Open the printer cover and slowly pull the 
jammed paper out of the printer.
C
After removing the paper, close the printer cover 
and press the  ) button to cancel the error.
D
If you are unable to remove the paper, contact 
your dealer or Epson Support.
Jammed Fine Art Media
To remove jammed paper, follow the steps below:
A
Press the  M button for three seconds or more to 
eject the paper from the rear of the printer.
B
Pull the paper out from the back of the printer.
C
After removing the paper, press...

A
Pull the paper or disc out from the front.
B
After removing the jammed item, press 
the  ) button to cancel the error.
C
If you are unable to remove the item, contact 
your dealer or Epson Support.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Press the  M button for three seconds or more to 
eject the paper from the rear of the printer.
B
Turn the knob on the roll paper holder to take up 
the excess paper.
C
Press the  M button to cancel the error.
D
If you are unable to remove the...

Appendix
Supported Media
The following media can be used with this printer. 
We recommend you use Epson special media for high-quality printing results.
Tip: 
For information about the media types and appropriate settings  for printing on paper other than Epson special media or 
when using raster image processing (RIP) software, see the manual  supplied with the paper, or contact the dealer of the paper 
or the manufacturer of the RIP.
Item descriptions
Name: Describes the media name. 
Size: Describes...

Epson Special Media
NameSizeCapaci 
ty
Sour
ce
Bord
erles 
s
ICC ProfileMedia Type 
(Printer Driver) 
Premium Glossy 
Photo Paper 
13 × 18 
cm (5 × 7 
in.) 
30 Sheet ✓ SPR2000 Epson Premium 
Glossy.icc 
Epson Premium 
Glossy 
16 : 9 
wide (102
× 181
mm) 
20 
10 × 15 
cm (4 × 6 
in.) 
30 
A4 30 
A3 10 
A3+ 10
329 mm 
(A3+) 
-Roll 
Paper 
Glossy Photo Paper 13  ×  18 
cm (5 × 7
in.) 
30 Sheet ✓ SPR2000 Epson Glossy.icc Epson Glossy 
10 × 15 
cm (4 × 6 
in.) 
30 
A4 30 
Premium 
Semigloss Photo 
Paper 
10 ×...