Epson Projector PowerLite 5040UB User Manual
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141 Power light Status light Lamp light Temp light Status andsolution Off Flashing blue Orange Off Lamp hasaproblem • Check theLamp Hours inthe Info menu tosee ifthe lamp isburned out. Unplug theprojector, waitfor the lamp tocool down, andcheck if it is broken orinstalled incorrectly; reseat orreplace thelamp as necessary • Clean orreplace theairfilter • Make surethelamp cover isclosed • Ifoperating theprojector athigh altitude, turnonHigh Altitude Mode • Ifthe problem persists, unplugthe projector andcontact Epsonfor help Blue Varies Flashing orange Off Replace thelamp soon toavoid damage; donot continue usingthe projector Off Flashing blue Off Flashing orange A fan orsensor hasaproblem; turn the projector off,unplug it,and contact Epsonforhelp Off Flashing blue Flashing orange Flashing orange Auto IrisorCinema Filtererror; turn the projector off,unplug it,and contact Epsonforhelp Off Flashing blue Orange Orange Power error;turntheprojector off, unplug it,and contact Epsonforhelp Off Flashing blue Flashing orange Off Internal projector error;turnthe projector off,unplug it,and contact Epson forhelp Note: Ifthe lights display apattern notlisted inthe table above, turntheprojector off,unplug it,and contact Epsonforhelp.
142 Parent topic:Solving Problems Related references Projector SetupSettings -Extended Menu Related tasks Cleaning theAirFilter Replacing theLamp Replacing theAirFilter Solving ImageProblems Check thesolutions inthese sections ifyou have anyproblems withprojected images. Solutions WhenNoImage Appears Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears Solutions WhenOnlyaPartial ImageAppears Solutions WhentheImage isNot Rectangular Solutions WhentheImage Contains NoiseorStatic Solutions WhentheImage isFuzzy orBlurry Solutions WhentheImage Brightness orColors areIncorrect Solutions Whena3D Image DoesNotDisplay Correctly Solutions WhenaWirelessHD SourceDoesNotDisplay Correctly Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Make surethelens cover isopen allthe way. • Press theBlank button onthe remote controltosee ifthe image wastemporarily turnedoff. • Make sureallnecessary cablesaresecurely connected andthepower ison for the projector and connected videosources. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Press theMenu button. Ifthe projector menuisable todisplay, theremaybeaproblem withthe connected videosource, cableconnection, orport.
143 • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theNormal PowerConsumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • For images projected withWindows MediaCenter, reducethescreen sizefrom fullscreen mode. • For images projected fromapplications usingWindows DirectX,turnoffDirectX functions. • Ifthe other solutions donot solve theproblem, resetallofthe projector settingsusingtheoptions on the Reset menu. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Projector SetupSettings -Extended Menu Related tasks Unlocking theProjector s Buttons Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press thesource buttononthe projector repeatedly tocycle through theavailable sources.Waitafew seconds foranimage toappear. • Press asource buttononthe remote toselect anavailable source.Waitafew seconds foranimage to appear. • Press theHome button onthe remote controltoselect fromalist ofavailable sources(showninblack text). • Turn onthe connected computerorvideo source, andpress itsplay button tobegin yourpresentation, if necessary. • Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. • Ifnecessary, turntheprojector andtheconnected computerorvideo source offand then onagain. • Ifthe other solutions donot solve theproblem, resetallofthe projector settingsusingtheoptions on the Reset menu.
144 Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageProblems Related concepts Projector Connections Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labeled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled andextended desktopmodeisdisabled. (Seeyour computer orWindows manualforinstructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoMirror or Duplicate . Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 2. Click theArrangement tab. 3. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) • As atest, trysetting thecomputers displayresolution tothe lowest possible setting,andthen gradually increaseitas necessary.
145 • Check theinput resolution underProjector Infointhe Info menu andmake surethattheprojector supports thatresolution. Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Projector SetupSettings -Extended Menu Supported VideoDisplay Formats Input Signal Settings -Signal Menu Projector SetupSettings -Extended Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Try adjusting theimage position usingthePosition menusetting. • Try adjusting theimage position usingtheLens button onthe remote controlorcontrol panel. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Select adifferent imageaspect ratiointhe Signal menu. • Check thecables connecting thecomputer orvideo source tothe projector. Tryconnecting different cables. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Try tofix the image usinglensshiftbefore adjusting theKeystone setting.
146 • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Adjust theimage shape usingtheKeystone menusetting. Parent topic:Solving ImageProblems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape WiththeKeystone Buttons Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • No longer than10feet (3m) forVGA/computer cablesor24 feet (7.3 m)forHDMI cables • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. If available foryour video source, adjusttheDeinterlacing andNoise Reduction settings. • Select acomputer videoresolution andrefresh ratethatarecompatible withtheprojector. • Ifyou areprojecting fromacomputer, displayauniformly patterned imageonthe screen andmanually adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. • Try turning offFrame Interpolation ,or turn onImage Enhancement inthe Image menu. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu
147 Supported VideoDisplay Formats Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. • Check thelens forcondensation. Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, displayauniformly patterned imageonthe screen andadjust the Tracking andSync settings. • Ifyou areprojecting fromacomputer, usealower resolution. • Check theresolution ofyour video source. Ifyou areprojecting fromastandard definition video source, yourimage willnot beasclear asan HD (720p/1080i/1080p) videosource. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Projection Distance Related tasks Focusing theImage withtheLens Button Cleaning theLens Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Check yourvideo source settings.
148 • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Advanced ,and Color Saturation . • Turn offthe HDR mode inthe Dynamic Rangesettingorset the Color Space settingtoBT.709 . • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Position theprojector closeenough tothe screen. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Projector SetupSettings -Extended Menu Solutions Whena3D Image DoesNotDisplay Correctly If a 3D image doesnotdisplay correctly, trythe following solutions: • Make surethe3DDisplay settingonthe Signal menuisset toAuto or3D . • Make sureyourvideo device andmedia areboth 3D-compatible. Refertothe documentation that came withyour video device formore information. • Make sureyouareusing anHDMI cablethatsupports 3Dsignals. • Make sureyouselected thecorrect 3DFormat settingonthe Signal menu.Normally thisshould be set toAuto ,but insome cases youmay need toselect adifferent settingtomatch the3Dsignal from your video device. • Make sureyouareusing RF3Dactive shutter glasses. Youcanpurchase themfromEpson. • Make sureyour3Dglasses areturned onand fully charged. Ifthe glasses haveentered standby mode, slidethepower switch onthe glasses tothe Off position andthen back tothe Onposition. • Make sureyour3Dglasses arepaired withtheprojector. • Adjust the3DDepth setting onthe Signal menu. • Make sureyouarewithin the3Dviewing range. • Make sureyourscreen sizematches theDiagonal ScreenSizesetting onthe Signal menu. • Avoid usingtheprojector nearwireless networks, microwave ovens,2.4GHz cordless phones,or other devices thatusethe2.4GHz frequency band.These devices caninterfere withthesignal between theprojector andthe3Dglasses.
149 • Ifthe other solutions donot solve theproblem, changetheInverse 3DGlasses settingonthe Signal menu. Return thesetting toits original valueifchanging itdoes notsolve theproblem asitcan adversely affectthe3Dimage. Parent topic:Solving ImageProblems Related references Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts 3D Viewing Range Related tasks Pairing the3DGlasses withtheProjector Charging the3DGlasses Cleaning the3DGlasses Solutions WhenaWirelessHD SourceDoesNotDisplay Correctly If a WirelessHD sourcedoesnotdisplay correctly, trythe following solutions: • Make sureWirelessHD isselected asthe image source onthe projector. • Open theWirelessHD receptionmonitorinthe Settings menuandcheck thestrength ofthe WirelessHD signal.Ifthe signal isweak, youmay need tomove thetransmitter closertothe projector or remove anylarge objects located between thetransmitter andtheprojector. • Make surethatyour projector isconnected tothe correct WirelessHD device.Itcan take upto30 seconds forasignal tosync andappear afterconnecting. • You may need toreset theWirelessHD connection.Turnoffboth theWirelessHD transmitterandthe projector. Startplayback onyour video device, thenturnonthe WirelessHD transmitterandthe projector. Wait10seconds, thenpress theSetup button onthe bottom ofthe transmitter. • Make suretheWirelessHD transmitteriswithin 32feet (10m)ofthe projector, isn’t obstructed byany large objects, andisnot placed onametal surface. • Ifyou areviewing wireless content,makesurethattheWiHD lightonthe transmitter ison. Ifitis off, press theWiHD/Pass buttononthe remote controlortransmitter. • Make suretheHDMI cablebetween thesource andtheWirelessHD transmitterconformstoHDMI standards. Parent topic:Solving ImageProblems Related references WirelessHD Transmission Range
150 Projector FeatureSettings -Settings Menu Related tasks Connecting theWirelessHD Transmitter Switching WirelessHD Sources Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Solutions toPassword Problems Solutions toPanel Alignment Problems Solutions WhenUsingHDMILink Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • Ifthe projectors lampshuts offunexpectedly, itmay have entered standby modeafteraperiod of inactivity. Pressthepower button towake theprojector andadjust theSleep ModeTimer setting to change thesleep interval. • Ifthe projectors lampshuts off,the status lightisflashing blue,andtheTemp lightisorange, the projector hasoverheated andshut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receiver settingisturned oninthe projectors menu,ifavailable. • The power cordmaybedefective. Tryanother powercord.Ifthat doesnt work,disconnect thecord and contact Epson. • Make surethelamp andlamp cover areinstalled correctly. Parent topic:Solving Projector orRemote ControlOperation Problems