Epson Projector Emp Ts10 User Manual

39
Troubleshooting
When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each 
problem.
No images appear p.39, 40 Images appear dark p.42
Poor image quality p.40 Images appear green p.43
Only part of the image is displayed  p.41 No sound can be heard p.43
(Large/small) The remote control does not work p.44
The image colors are not right p.42 The power does not turn off p.44
Condition
No images appear (Nothing at...

When the Indicators Provide No Help
40
Condition
No images appear (Messages do appear)
“Not Supported.” message appears on the screen.
“No-Signal.”message appears on the screen.
Probable causeRemedy
Does the input signal setting match the 
connected source?Use the Comp1 Input or Comp2/YCbCr Input 
commands in the Setting menu to select the signal 
format that matches the connected source.
For Comp1 :Digital-RGB, Analog-RGB,
RGB-Video
For Comp2/YCbCr :Analog-RGB, RGB-Video, 
YCbCr
, YPbPr
(p.24)
Is the...

41
Troubleshooting
Is the lens dir ty?Clean the lens. (p.46)
Has condensation formed on the lens?
If the projector is suddenly taken from a cold 
environment to a warm environment, condensation may 
form on the lens, and this may cause the images to 
appear fuzzy.Turn off the power and wait for the condensation to 
disappear.
Does the signal format setting match the 
format of the input signal?Use the Video Signal command in the Video menu to 
select the video signal format. The projector may not 
be...

When the Indicators Provide No Help
42
Has the computer been set for dual display?
(When connected to a computer)If dual display has been activated in the Display 
Properties of the computers Control Panel, the 
projector will only project about half of the image on 
the computer screen. To display the whole of the image 
on the computer screen, turn off the dual display 
setting. Refer to the video driver manual for the 
computers monitor for further details.
Condition
The image colors are not right...

43
Troubleshooting
Probable causeRemedy
Is the lamp due for replacement?
If the   indicator  is flashing orange, it means that the 
lamp will soon be due for replacement. When the lamp 
is nearly due for replacement, the image will become 
darker and the tint will become poorer.Replace the lamp with a new one. (p.47, 48)
Has the image brightness been adjusted 
correctly?Adjust using the Brightness environment setting menu.
Video - Brightness (p.21, 22)
Has the image contrast been adjusted...

When the Indicators Provide No Help
44
Condition
The remote control does not work
Probable causeRemedy
Is the R/C switch on the remote control set to 
OFF?Set the R/C switch on the remote control to ON.
(p.7)
Is the remote control being pointed at the 
right angle?The operating angle for the remote control is 
approximately 30
° horizontally and approximately 15
° 
vertically. Use the remote control within these ranges. 
(Setup Guide
)
Is the remote control too far from the 
projector?The operating...

4
Appendices
This chapter provides information on maintenance 
procedures to ensure the best level of performance for the 
projector for a long time.
Maintenance ..................................................... 46
•
•• •Cleaning.............................................................................. 46
 Cleaning the Projector Case...............................................................46
 Cleaning the Lens...

46
Maintenance
This section describes maintenance tasks such as cleaning the projector and replacing consumable parts.
You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate.
Clean the projector case by wiping it gently with a soft cloth. 
If the projector is particularly dirty, moisten the cloth with water containing a small amount of neutral 
detergent, and then firmly wring the cloth dry before using it to wipe the projector case. Then wipe the...

47
Appendices
This section describes how to replace the lamp and the air filter.
It is time to replace the lamp when:
•
•• •The message Lamp Replace appears on the screen when projection star ts.
•
•• •The   indicator flashes orange or lights red.
•
•• •The projected image gets darker or starts to deteriorate.
Replacing Consumables
Lamp Replacement Period
•
•• •In order to maintain the brightness and quality of the projected images, replace the lamp as 
soon as possible after the warning message...

Maintenance
48
Procedure
1Turn off the projector power, wait for the 
cool-down
 period to end, and then 
disconnect the power cord. (p.9)
The cool-down period lasts for about 2 minutes. 
The actual time will vary depending on the 
external air temperature.
2Wait until the lamp has cooled down, 
and then remove the lamp cover.
It takes approximately 30 minutes for the lamp to 
cool down by itself. Use the screwdriver that is 
provided with the spare lamp to slide the lamp 
cover opening switch so that...