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Epson Projector Emp 8300 User Manual

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Page 111

110
Problem Solving Problem Solving
Lamp cover is open error./
Lamp timer failure/
Lamp outTake out the lamp and check if it is broken. Replacing the Lamp   p.124
If the lamp is not broken, put it back in and then turn the power on. If the lamp still does not turn 
on, replace it with a new lamp.
If this does not solve the problem, stop using the projector and disconnect the power cable from 
the electrical outlet. Then contact your dealer or the nearest address provided in the International 
Warranty...

Page 112

111
Problem Solving Problem Solving
Standby condition (Not abnormal)
Press the [Power] button on either the remote control or the projectors control panel to start 
projection.
When turning off the projectors power, disconnect the power plug from the electrical outlet when 
the projector is in this condition.
Warm-up in progress (Not abnormal)
Please wait. Warm-up time is approximately 40 seconds. After warm-up is complete, the flashing 
green indicator changes to steady green.
Projection in progress...

Page 113

112
Problem Solving Problem SolvingWhen the Indicators Provide No Help
First refer to the following problems to determine what type of problem it is that you are having, and then refer to the page containing details of the problem.
No images appear   p.113
Projection does not start, the projection area is completely black, the 
projection area is completely blue, etc.
Projection stops automatically   p.113
The message Not Supported. is displayed.   p.114
The message No Signal. is displayed.   p.114...

Page 114

113
Problem Solving Problem Solving
 No images appear
 Projection stops automatically
Problems relating to images
Check
Remedy
Was the [Power] button pressed?Press the [Power] button on either the remote control or the projectors control panel to turn the 
power on.
The remote control cannot be used unless the [R/C] switch of the remote control is at ON. 
 p.37Is the A/V Mute function active?
Press the [A/V Mute] button on either the remote control or the projectors control panel to cancel 
the A/V Mute...

Page 115

114
Problem Solving Problem Solving
 The message Not Supported. is displayed.
 The message No Signal. is displayed.
Check
Remedy
Are the image signal format settings correct?If the signal from the video source which is connected to the [BNC] ports of the projector is being 
projected, use the BNC Input menu command to select the signal format which matches the 
connected signal source.
Setting - BNC Input   p.81
If a composite video
 or S-Video
 source is connected to the projector, use the Video Signal...

Page 116

115
Problem Solving Problem Solving
 Images are fuzzy or out of focus.
 Interference or distor tion appear in images.
Check
Remedy
Has the focus been adjusted correctly?Press the [Focus] button on either the remote control or the projectors control panel to adjust the 
focus.  p.44Is the lens cover still attached?
Remove the lens cover.   p.36
Is the keystone adjustment value too large?Use the lens shift function to adjust the position of the projection area to match the screen, or 
decrease the...

Page 117

116
Problem Solving Problem Solving
 Image is truncated (large) or small
Check
Remedy
Is the image in real display?
Is the aspect ratio setting correct?Press the [Resize] button on either the remote control or the projectors control panel.   p.67Is the image still being enlarged by the 
E-Zoom function?
Press the [ESC] button on the remote control to cancel the E-Zoom function.   p.59
Has the Position setting been adjusted 
correctly?If analogue RGB computer signals are being input, press the [Auto]...

Page 118

117
Problem Solving Problem Solving
 Image colours are not right
Check
Remedy
Do the input signal settings match the signals 
from the connected device?If the BNC Input menu command has been set to YCbCr
 or YPbPr
 when a computer or 
RGB video source is connected to the [BNC] ports of the projector, the images will appear purplish.
If the BNC Input menu command has been set to Analog-RGB when a component video
 
signal source is connected to the [BNC] ports of the projector, the images will appear...

Page 119

118
Problem Solving Problem Solving
 Images are too dark or too light
 Mail notification messages are not being sent when a problem occurs with the projector.
Check
Remedy
Have the image brightness and luminance 
been adjusted correctly?Use the Brightness and Brightness Control menu commands to adjust the brightness and 
luminance.
Video - Brightness   p.73, p.76
Advanced2 - Brightness Control   p.86Has the image contrast
 been adjusted 
correctly?
Use the Contrast menu command to adjust the contrast....

Page 120

119
Problem Solving Problem Solving
 The projector cannot be monitored and controlled using the EMP Monitor function.
 No sound can be heard or the sound is faint
Check
Remedy
Is the projector computer correctly connected 
to the network?Connect the network cable correctly.   p.94Has the projector been set up correctly for 
connection to the network?
Check the settings for the Network menu command.
Advanced2 - Network   p.95
Has EMP Monitor function been correctly 
installed to the computer?Uninstall EMP...
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