Epson Projector EH-TW5350 User Manual

							Configuration Menu
70
*Bluetooth audio devices are not supported in some countries and regions.
Extended menu
Function Menu/Settings Explanation
Home Screen
Home Screen Auto
Disp.On, Off Selects whether or not to display the Home
screen automatically when the projector turns
on. The Home screen is not displayed when the
selected source has an image signal when the
projector turns on.
Custom Function 1 Power Consump-
tion, Auto Iris, Key-
stone, InfoSelect the function assigned to the Home screen.
Custom Function 2
DisplayMessages On,  Off Sets whether or not to display the following mes-
sages (On or Off).
•Item names for image signals, color modes, and
aspect ratios.
•If the internal temperature is rising when no im-
age signal is being input or an unsupported sig-
nal is detected.
Display Background Black,  Blue, Logo Selects the screen status when no image signal
is being input.
Startup Screen On, Off Sets whether or not to show a startup screen
when projection begins (On or Off). If changed,
this setting is enabled after you power off the
projector and the cool-down process is com-
plete.
ProjectionFront, Front/Ceiling, Rear, Rear/Ceiling Change this setting depending on how the pro-
jector is installed.
OperationDirect Power On On, Off You can set up the projector so that projection
starts as soon as the power cord is plugged in
without any button operations.
Note that when this is set to On, projection starts
if power is restored after a blackout or other
power outage and the power cord is still plugged
into the projector.
Sleep Mode On, Off If the set time is exceeded and no signal is input,
the projector is automatically turned off and en-
ters standby mode. When in standby mode,
press the 
 button on the remote control or
the control panel to start projection.
Sleep Mode Timer 1 - 30
Sets the interval for Sleep Mode.
Illumination On, Off
Set this to Off if the light from the indicators on
the control panel bother you when watching a
movie in a dark room.
High Altitude Mode On, Off
Set this to On if you are using the projector above
an altitude of 1500 meters.
Auto Source Search On, Off
Set to On to detect the input signal automatically
and project images when there is no input signal. 
						

							Configuration Menu
71
Function Menu/Settings Explanation
Standby Mode
Communication Off, Communication On
Communication On indicates that the projector
can be monitored over a network when the pro-
jector is in standby mode.
Language- Selects the display language.
ResetYes, No
Resets all Extended settings except for Projec‐
tion, High Altitude Mode, Standby Mode, and
Language.
Network menu (EH-TW5350 only)
Function Menu/Settings Explanation
Screen Mirror-
ing
On, Off Enables or disables Screen Mirroring.
Screen Mirror-
ing InfoDisplay Name, MAC Address, Region
Code, VersionDisplays information on Screen Mirroring.
Screen Mirror-
ing SettingsDisplay Name -
(Only available when Screen Mirroring is set to
On.)
Enter a name to identify the projector when
searching for the projector using the Screen Mir-
roring feature.
Adjust Image Quali-
ty1 (Fine), 2, 3, 4 (Fast)
(Only available when Screen Mirroring is set to
On.)
Adjusts the Screen Mirroring speed/quality.
Reset Yes, No
Resets all adjustment values on the Screen Mir‐
roring Settings menu to their default settings.
Wireless LAN
PowerOn, Off
Sets whether or not to use a wireless LAN (On or
Off).
Network infor-
mation - Wire-
less LAN- Displays the following network settings.
•Connection Mode
•Wireless LAN system
•Antenna Level
•Projector Name
•SSID
•DHCP
•IP Address
•Subnet Mask
•Gateway Address
•MAC Address
•Region Code
Display the QR
Code-
(Only available when Wireless LAN Power is set
to On.)
Displays network information for the projector
with a QR code.
Network Con-
figuration- Displays the screen to set the network. s  p.72 
						

							Configuration Menu
72
Notes on operating the Network menu
Basic operations are made in the same way as when using the Configuration menu.
However, be sure to select the Setup complete menu to save your settings when done.
Yes:Saves the settings and exits the Network menu.
No:Exits the Network menu without saving the settings.
Cancel:Continues displaying the Network menu.
Soft Keyboard Operations
In the Network menu, the soft keyboard appears when you need to enter numbers and characters. Use the
 on the remote control or  on the control panel to select the desired
key, and then press the 
 button to enter. Press Finish to confirm your input, or Cancel to cancel your input.
CAPS key:Switches between uppercase and lowercase letters.
SYM1/2 key:Switches the symbol keys.
Basic menu
Function Menu/Settings Explanation
Projector Name
Up to 16 alphanumeric
charactersEnter a name to identify the projector over a network.
Remote PasswordUp to 8 alphanumeric
charactersWhen operating the projector from a smartphone or a tablet,
enter a password for accessing the projector.
Display LAN Info.Text & QR Code, Text Set the display format for the projector's network information. 
						

							Configuration Menu
73
Wireless LAN menu
Function Menu/Settings Explanation
Connection Mode
Quick, Advanced Determines how the wireless LAN is connected.
Quick: lets you quickly connect to one smartphone, tablet, or
computer.
Advanced: lets you connect to multiple smartphones, tab-
lets, or computers over a wireless network access point. The
connection is established in infrastructure mode.
Channel1ch, 6ch, 11ch
(This can only be set when Connection Mode is set to Quick.)
Select the frequency bandwidth used by the wireless LAN.
SSIDUp to 32 alphanumeric
characters(This can only be set when Connection Mode is set to Ad‐
vanced.)
Enter an SSID. When an SSID is provided for the wireless LAN
system in which the projector participates, enter the SSID.
Search Access PointTo Search View
(This can only be set when Connection Mode is set to Ad‐
vanced.)
Search for available wireless network access points.
 indicates currently connected access points.  indicates
the access points where security is set.
If you select an access point which has security, Security menu
appears. 
s  p.73
IP Settings
(This can only be set
when Connection
Mode is set to Ad‐
vanced.)DHCP Sets whether or not to use DHCP (On or Off). If this is set to
On, you cannot set any more addresses.
IP Address Inputs the IP address for the projector.
The following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
Subnet Mask Inputs the subnet mask for the projector.
The following subnet masks cannot be used.
0.0.0.0, 255.255.255.255
Gateway Address Inputs the gateway IP address of the projector.
The following gateway addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a
number from 0 to 255)
SSID DisplayOn, Off Sets whether or not to display the SSID on the LAN Standby
screen and the Home screen (On or Off).
IP Address DisplayOn, Off Sets whether or not to display the IP address on the LAN
Standby screen and the Home screen (On or Off).
Security menu
Function Menu/Settings Explanation
Security
No, WPA2-PSK, WPA/
WPA2-PSKSets the security.
Select WPA2-PSK in Quick and WPA/WPA2-PSK in Ad‐
vanced.
PassphraseFrom 8 to 32 single-
byte alphanumeric
charactersInputs the passphrase.
It is recommended to change the passphrase periodically for
the purpose of security. 
						

							Configuration Menu
74
Reset menu
Function Explanation
Reset network settings.
You can reset all adjustment values for Network to their default settings.
Info menu
Function Menu/Settings Explanation
Projector Info
Lamp Hours Displays the cumulative lamp operating time*.
Source Displays the current input source.
Input Signal Displays the input signal setting of the current input source.
Resolution Displays the resolution.
Scan Mode Displays the scan mode.
Refresh Rate Displays the refresh rate.
3D Format Displays the 3D format of the signal input during 3D projec-
tion (Frame Packing, Side by Side, or Top and Bottom).
Sync Info Displays the image signal information.
This information may be needed if service is required.
Deep Color Displays deep color.
Status This is information about errors that have occurred on the
projector.
This information may be needed if service is required.
Serial Number Displays the projector's serial number.
Event ID The application error log appears. 
s  p.88
VersionMain Displays the firmware version of the projector.
Video2
Screen Mirroring
*The cumulative use time is displayed as "0H" for the first 10 hours. 10 hours and above is displayed as "10H",
"11H", and so on.
Reset menu
Function Explanation
Reset All
Resets all items in the Configuration menu to their default settings.
The following items are not reset to their defaults: Memory, Lamp Hours, Lan‐
guage, and all adjustment values for the Network menu.
Reset MemoryResets all items for Memory to their default settings.
Reset Lamp HoursResets the cumulative lamp hours use time to 0 H. Reset when you replace the
lamp. 
						

							Troubleshooting
75
Problem Solving
Reading the Indicators
You can check the status of the projector from the flashing and lit ,  (operation indicators), o, m,
, and  on the control panel.
Refer to the following table to check the projector's status and how to remedy problems shown by the
indicators.
Indicator status during an error/warning
: Lit : Flashing : Status maintained : Off
Indicators Status Remedy
(blue)
(orange)Replace Lamp
It is time to replace your lamp. Replace the lamp with a new lamp
as soon as possible. 
s  p.92
The lamp may explode if you continue to use it in this status.
(blue)
(orange)High Temp Warning
You can continue projecting. If the temperature rises too high
again, projection stops automatically.
•If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
•If the air filter is clogged, clean it. s  p.90 
						

							Troubleshooting
76
Indicators Status Remedy
(blue)
(orange)Internal Error
The projector has malfunctioned.
Remove the power plug from the electrical outlet, and contact
your local dealer or the nearest Epson repair center. 
s Epson
Projector Contact List
(blue)
(orange)Fan Error
Sensor Error
(blue)
(orange)Auto Iris Error
(blue)
(orange)Power Err. (Ballast)
(blue)
(orange)Lamp Error
Lamp Failure
Lamp Cover Open
There is a problem with the lamp, or it failed to turn on.
•Disconnect the power cord, and then check if the lamp is cracked.
s  p.92
If it is not cracked, reinstall the lamp and turn on the power.
If reinstalling the lamp does not fix the problem, or if the lamp is
cracked, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest Epson repair center.
s Epson Projector Contact List
•Check that the lamp cover has been properly closed. 
						

							Troubleshooting
77
Indicators Status Remedy
(blue)
(orange)High Temp Error
(Overheating)
The internal temperature is too high.
•The lamp turns off automatically and projection stops. Wait for
about five minutes. When the fan has stopped, disconnect the
power cord.
•If the projector is installed next to a wall, make sure there is at
least 20 cm between the wall and the projector's exhaust vent.
•If the air filter is clogged, clean it. s  p.90
•When using at an altitude of 1500 m or more, set High Altitude
Mode to On. 
s Extended - Operation - High Altitude
Mode  p.70
•If turning the power back on does not clear the problem, stop
using the projector and remove the power plug from the elec-
trical outlet. Contact your local dealer or the nearest Epson repair
center. 
s Epson Projector Contact List
Indicator status during normal operation
: Flashing: Lit: Off
Indicators Status Remedy
(blue)Standby condition
When you press the  button on the remote control or the
control panel, projection starts after a short wait.
(blue)Warm-up in progress
Warm-up time is about 30 seconds.
The power-off operation is disabled while the projector is warm-
ing-up.
Cool-down in pro-
gressAll operations are disabled while the projector is cooling-down.
The projector enters standby condition when cool-down is com-
plete. If for any reason the power cord is disconnected during
cool-down, wait until the lamp has cooled down sufficiently
(about 10 minutes), reconnect the power cord, and then press
the 
 button on the remote control or the control panel.
(blue)Projection in pro-
gress
The projector is operating normally.
c
•Under normal operating conditions, the o and m indicators are off.
•When the Illumination function is set to Off, all indicators are off under normal projection conditions.
s Extended - Operation - Illumination  p.70
Screen Mirroring indicator and status (EH-TW5350 only)
: Flashing: Lit: Off 
						

							Troubleshooting
78
Indicators Status Explanation
(blue)Ready
Screen Mirroring is available.
(Flashing blue
quickly)Connecting
Connecting to a mobile device.
(Flashing blue
slowly)Error
Screen Mirroring error. Select Off as the Screen Mirroring set-
ting in the projector's Network menu, and select On again.
Starting
Screen Mirroring OffScreen Mirroring is not available. Check that Screen Mirroring
is set to On in the Network menu.
Wireless LAN indicator and status (EH-TW5350 only)
: Flashing: Lit: Off
Indicators Status Explanation
(blue)Ready
Wireless LAN is available.
(Flashing blue
quickly)Connecting
Connecting to a device.
(Flashing blue
slowly)Error
Wireless LAN error. Select Off as the Wireless LAN Power setting
in the projector's Network menu, and select On again.
If you cannot solve the problem, contact the following address.
s Epson Projector Contact List
Starting
Wireless LAN OffWireless LAN connection is unavailable. Check that Wireless
LAN Power is set to On in the Network menu.
When the Indicators Provide No Help
Check the problem
Check the following table to see if you r  p r o b l e m  i s  m e n t i o n e d ,  a n d  g o  t o  the appropriate page for information
on handling the problem. 
						

							Troubleshooting
79
Problem Page
Problems relating to im-
agesNo images appear.
Projection does not start, the projection area is completely black, or
the projection area is completely blue.p.79
Moving images being projected from a computer are not projected.p.80
"Not supported" is displayed.p.80
"No Signal" is displayed.p.80
Images are fuzzy or out of focus.p.81
Interference or distortion appears in the images.p.81
The image is truncated (large) or small, or only a part of the image is
projected.p.81
Image colors are not right.
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*1
p.82
Images appear dark.p.82
Projection stops automatically.p.82
Problems when projection
startsThe projector does not turn on.p.83
Problems with the remote
controlThe remote control does not respond.p.83
Problems with 3D Cannot project correctly in 3D.p.83
Problems with HDMI HDMI Link does not function.p.84
The device name is not displayed under device connections.p.85
Network problems Cannot access the network via wireless LAN.
p.85
The image contains static during network projection.p.85
Cannot connect using Screen Mirroring.p.85
The image contains static during Screen Mirroring connection.p.86
Bluetooth device prob-
lems
*2
Cannot connect Bluetooth device.p.87
The audio and connection for the Bluetooth device disconnects.p.87
Other problems No audio, or the audio is too low.p.87
Cannot make settings on the control panel.p.88
Slideshow does not start.p.88
*1Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
*2Bluetooth audio devices are not supported in some countries and regions.
Problems relating to images
No images appear
Check Remedy
Is the projector turned on?
Press the  button on the remote control or the control panel.
Is the power cord connected? Connect the power cord.