Epson Powerlite 6110i Multimedia Projector Users Guide

Solving Problems101
The image is blurry.
■There may be dirt or smears on the lens cover glass. Clean the lens 
cover glass as described on page 86.
■Adjust the focus using the focus ring.
■Make sure the lens is not fogged by condensation. You may need 
to wait before using the projector after moving it from a cold 
environment to a warm environment.
■Make sure the projector is within the recommended projection 
distance (2.7 to 48.2 feet [0.83 to 14.69 meters]). 

102Solving Problems
■Adjust the Sharpness setting on the Image menu (see 
Chapter 4). When you change video settings, you should be 
able to see the effect on the screen immediately. If you’re 
projecting from a computer, you may also need to adjust the 
tracking and sync as described in the next section. If you don’t 
like the new settings, you can always select 
Reset to return to the 
factory default settings.
You see vertical stripes, or the image still looks blurry after 
trying the solutions in the...

Solving Problems103
The colors of the image are not right.
■If you’re displaying a computer image, use the Color Mode 
option in the projector’s Image menu to adjust the color. If you’re 
displaying video, adjust the 
Color, Tint, and Color Mode 
settings on the Image menu.
■Try changing the Color Adjustment setting on the Image menu.
■Check your computer display settings to correct the color balance.
There is no sound.
■Make sure the A/V Mute button has not been pressed.
■Try adjusting the Volume...

104Solving Problems
Solving Password Problems 
You have forgotten the password.
■Write down the request code that appears in the Password Protect 
Release screen and contact Epson. See page 106.
■If you turned on the password protect feature before setting the 
password and no password was set before, try using the default 
password: 
0000.
The remote control is not available.
You must have the remote control to enter the password. You can 
purchase a replacement remote control from Epson. See page 107....

Solving Problems105
Solving Problems with the Remote 
Control
The projector doesn’t respond to remote control commands.
■If you’re using the remote control for the first time, make sure the 
batteries are installed, as shown on page 43.
■The remote control’s batteries may not be installed correctly or 
may be low on power. To change the battery, see page 43. 
■Make sure you are within 33 feet (10 meters) of the projector, and 
within range of the projector’s front or back sensor 
(approximately 30° to...

106Solving Problems
Where To Get Help
Internet Support
Visit Epson’s support website at epson.com/support and select your 
product for solutions to common problems. You can download 
utilities and documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and 
training for developing successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661...

Solving Problems107
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an 
Epson authorized reseller. To find the nearest reseller, call 
800-GO-EPSON (800-463-7766). Or you can purchase online at 
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).  

108Solving Problems 

109
A
Projector Installation
This appendix provides guidelines on installing the projector in a 
permanent location, such as a theater or conference room.
Installation Guidelines
The projector can be installed for four different viewing setups: front 
projection, ceiling mounting, rear projection onto a semi-transparent 
screen, or rear/ceiling projection, as shown: 
Front projection Rear projection
Rear/ceiling projection
Front/ceiling projection 

110Projector InstallationTo project from overhead, you’ll need the optional ceiling mounting 
hardware; see page 14 for ordering information. You’ll also need to 
select 
Front/Ceiling or Rear/Ceiling in the projector’s Extended 
menu to flip the image upside-down. To project from the rear, select 
Rear (see page 61).
If you’re mounting the projector on the ceiling and you place it above 
screen level, you’ll have to tilt it down to position the image on-screen. 
This causes the image to lose its square...