Epson M2000 Service Manual

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 52
C/D
0257
Operation overflow exception
Causative Not causative
Causative
C/D
0258
Occurrence of break
Causative Not causative
Causative
C/D
0800
IPL error (the controller cannot start up due to a problem of itself)
Causative Not causative Not causative
C/D
0998
Engine communication error (only at power-on)
Causative Not causative Not causative
C/D
0999
No Flash ROM program data
Causative Not causative Not...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 53
C/D
1001
Standard RAM error 
 
(memory space is less than minimum stack size or a similar cause)
Causative Not causative Not causative
C/D
1002
Standard RAM error 
 
(memory space is less than standard size or a similar cause)
Causative Not causative Not causative
C/D
1020
RAM error (slot 0)
Causative
Causative Not causative
C/D
1120
ROM checksum error (bit0 to 7) (program)
Causative Not causative Not...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 54
C/D
1123
ROM checksum error (bit24 to 31) (program)
Causative Not causative Not causative
C/D
1151
Printer ROM checksum error
Causative Not causative Not causative
C/D
1152
FONT-ROM checksum error
Causative Not causative Not causative
C/D
1153
PS module / checksum error
Causative Not causative Not causative
C/D
1154
Network module / checksum error
Causative Not causative Not causative
C/D
1155
Expansion...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 55
C/D
1200
EEPROM writing error
Causative Not causative Not causative
C/D
1210
Limit of the number of writing to EEPROM
Causative Not causative Not causative
C/D
1400
Engine initialization failure
Causative Not causative Not causative
C/D
1700
Error of loopback test of the network circuit
Causative Not causative Not causative
C/D
1703
Error of SRAM R/W of the network circuit
Causative Not causative Not causative...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 56
C/D
2000
Software error
Causative Not causative Not causative
LED indication
Classification
Error code
Explanation
Error-causing parts (or factor)
Main Board Assy.
Option
RAM DIMM
Noise or other 
factor 

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 573.4.4  Image Quality ProblemsBANDS OR SMUDGES THAT APPEAR AT REGULAR INTERVALSHorizontal bands or smudges appear at regular intervals due to a problem of some roller(s).
 
Measure the interval and check if the measured value match with any of the values shown below. If it does, replace the appropriate part or unit.
COMPLETELY BLANKCompletely blank pages are printed.
Rollers
Part/Unit to be Replaced
Interval...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 58COMPLETELY BLACKCompletely solid black pages are printed.
¸
AREAS OF IMAGES ARE MISSINGAreas of the printed image are missing.
Sample
Possible cause
Checkpoint & Remedy
The charging unit is faulty.
„
Open the top cover and check if the photoconductor unit is properly installed.
„
Check if there is something wrong with terminals between the charging unit and the photoconductor unit.
Poor connection between the...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 59BLACK DOTSBlack dots appear on the printout.HORIZONTAL LINEA horizontal black line appears on the printout.
VERTICAL LINEA vertical black line appears on the printout.LIGHT OR FAINT IMAGEThe printed image is light or faint.
Sample
Possible cause
Checkpoint & Remedy
The photoconductor unit or the developing unit is faulty.
„
If the black dots appear at intervals of 94mm, the photoconductor drum in the...

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 60DIRT ON THE BACKGROUNDThe background is dark or dirty, or toner smudges appear partially on the printout.TONER SMUDGESToner smudges appear on the top edge or non-printed side of the page.
WAVY IMAGEThe printed image on the upper right side (scanning start position) of the page is wavy.
Sample
Possible cause
Checkpoint & Remedy
Electric potential on the drum surface is not normal.
Replace the photoconductor unit....

EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision BTROUBLESHOOTING      Troubleshooting 613.4.5  Electrical Problems
Problem
Possible cause
Checkpoint & Remedy
The machine does not operate when the power switch is turned on.
The AC power source is not powered.
Measure the input voltage.
The power plug is not properly inserted.
Make sure the power plug is properly inserted into the power source.
The top cover is not completely closed.
Close the top cover completely.
The power code has breaks.
Check...