Epson L210 User Guide
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Related topics Selecting EPSON Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you scan it. Parent topic:Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • Adjust these EPSON Scan settings (if available) and try scanning again:•Auto Exposure • Brightness • Histogram Adjustment • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back of the original and scan it again. Parent topic:Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanners screen and your originals halftone screen. To reduce this effect, adjust these EPSON Scan settings (if available) and try scanning again: • Select theDescreening setting. • Select a lower Resolutionsetting. Parent topic: Solving Scanned Image Quality Problems 161
Related topics Selecting EPSON Scan Settings Image is Scanned Upside-Down Your product scans using the Auto Photo Orientationsetting. This setting checks the preview image for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if necessary. If your photo is not oriented correctly using this option, deselect the Auto Photo Orientation setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these EPSON Scan settings (if available) and try scanning again: • Change theImage Typesetting and experiment with different combinations of the next settings. • Adjust the Tone Correction setting. • Adjust the Auto Exposure setting. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in EPSON Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Switch to Normal preview mode, if available, and preview your image again. Parent topic:Solving Scanned Image Quality Problems 162
Related concepts Image Preview Guidelines Related tasks Selecting a Scan Size - Home Mode Selecting a Scan Area - Office Mode Selecting a Scan Area - Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic:Solving Scanned Image Quality Problems Related topics Placing Originals on the Product When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac OS X Parent topic:Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Click or Start, and select All ProgramsorPrograms. 4. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, clickYesorContinue. 5. In the next window, select your product and click OK. Then follow any on-screen instructions. 6. Open the Windows Control Panelutility. 163
7. Do one of the following to uninstall EPSON Event Manager, then follow any on-screen instructions: •Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select Programs and clickUninstall a program.) Select Epson Event Managerand click Uninstall/Change. • Windows XP: Double-click Add or Remove Programs. Select Epson Event Managerand click Change/Remove. 8. Do one of the following to uninstall EPSON Scan, then follow any on-screen instructions: •Windows 7 or Windows Vista: Select EPSON Scanand clickUninstall/Change. • Windows XP: Select EPSON Scanand clickChange/Remove. 9. Restart your computer, then see the Start Heresheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Uninstalling Product Software - Mac OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here. Note:If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstall Center utility, visit the Epson download site at global.latin.epson.com/Soporte . 2. Follow the instructions on the screen to install the Uninstall Center. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstallericon. 5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your product software, see the Start Heresheet for instructions. 164
Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the –(remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need additional help with your EPSON product, contact Epson. Epson provides these technical support services: Internet Support Visit Epsons support website at global.latin.epson.com/Soportefor solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. (Website available in Spanish and Portuguese only.) Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: Country Telephone Argentina (54 11) 5167-0300 Bolivia* 800-100-116 Brazil 0800-880-0094 Chile (56 2) 484-3400 Colombia (57 1) 523-5000 Costa Rica 800-377-6627 Dominican Republic* 1-888-760-0068 165
Country Telephone Ecuador* 1-800-000-044 El Salvador* 800-6570 Guatemala* 1-800-835-0358 Honduras** 800-0122 Code: 8320 Mexico Mexico City: (52 55) 1323-2052 Other cities: 01-800-087-1080 Nicaragua* 00-1-800-226-0368 Panama* 00-800-052-1376 Peru Lima: (51 1) 418-0210 Other cities: 0800-10126 Uruguay 00040-5210067 Venezuela (58 212) 240-1111 * Contact your local phone company to call this toll free number from a mobile phone. ** Dial first 7 digits, wait for a message, then enter code. If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper from an EPSON authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Parent topic: Solving Problems 166
Technical Specifications These sections list the technical specifications for your product. Windows System Requirements Mac System Requirements Printing Specifications Scanning Specifications Paper Specifications Printable Area Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Windows System Requirements To use your product and its software, your computer should use one of these operating systems: • Microsoft Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note:Visit Epsons support website at global.latin.epson.com/Soportefor the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only). Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x 167
• Mac OS X 10.8.x Note: Visit Epsons support website at global.latin.epson.com/Soportefor the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only). Parent topic: Technical Specifications Printing Specifications Paper path Rear paper feed, top entry Sheet feeder capacity L350: Paper stack thickness of up to 0.4 inches (11 mm) Approximately 100 sheets at 20 lb (75 g/m 2 ); plain paper L210: Paper stack thickness of up to 0.2 inches (6 mm) Approximately 50 sheets at 20 lb (75 g/m 2 ); plain paper Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 5100 × 7020 pixels at 600 dpi Scan area may be restricted if you select a higher resolution setting. Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) US letter or A4 size Scanning resolution 600 dpi (main scan) 1200 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) 168
Image data 16 bits per pixel per color internal 8 bits per pixel per color external (maximum) Light source LED Parent topic: Technical Specifications Paper Specifications Use paper under normal conditions: • Temperature: 50 to 95 ºF (10 to 35 ºC) • Humidity: 20 to 80% RH Note:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-EPSON brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper. Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 357 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and special paper distributed by Epson Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) 169
Weight 17 lb (64 g/m2 ) to 24 lb (90 g/m 2 ) Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m2 ) to 24 lb (90 g/m 2 ) Parent topic: Technical Specifications Printable Area Specifications Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.12 inch (3 mm) minimum 170