Epson L210 User Guide
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Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic:Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. 151
• In Windows, delete all print jobs from the Windows Spooler: •Windows 7: Click and select Devices and Printers. Right-click your product name, select See whats printing, select your product name again if necessary, right-click the stalled print job, click Cancel, and click Yes. • Windows Vista: Click and select Control Panel. ClickPrinterunderHardware and Sound, right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and selectPrinters and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and clickYes. • Make sure your product is selected as the printer in your printing program. • If your product is connected to a USB hub, connect it directly to your computer instead. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printersoftware. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X Selecting Print Layout Options - Mac OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. 152
• Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic:Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper faceup. • Turn off any high speed settings in your product software. 153
• Align the print head. • Make sure you set the transportation lock to the unlocked (printing) position: . • Make sure the transportation caps are not installed. • You may need to refill the ink. Visually check the ink levels. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Printing Preferences - Mac OS X Transporting Your Product Related topics Refilling Ink Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printableside should be faceup). • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. • Make sure the paper type setting in your product software matches the type of paper you loaded. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side. 154
• Make sure the transportation caps are not installed. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Clean the paper path. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Cleaning the Paper Path Transporting Your Product Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary. • The ink levels may be low. Visually check the ink levels. • Make sure the paper type setting matches the type of paper you loaded. 155
• Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printable side should be faceup). • Make sure you set the transportation lock to the unlocked (printing) position: . • Make sure the transportation caps are not installed. • Align the print head. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Cleaning the Paper Path Related topics Refilling Ink Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper faceup in the sheet feeder. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment 156
Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X Selecting Printing Preferences - Mac OS X Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Black/Grayscale orGrayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure you set the transportation lock to the unlocked (printing) position: . • Make sure the transportation caps are not installed. • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make sure you filled the tanks with the correct colors of ink. • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine EPSON ink and paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Additional Layout and Print Options - Windows Managing Color - Mac OS X Related topics Refilling Ink 157
Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic:Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for youroperating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Start EPSON Scan If you cannot start EPSON Scan, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure EPSON Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,wake your system and restart EPSON Scan. • Make sure you do not have multiple versions of EPSON Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall EPSON Scan, try reinstalling it. Parent topic: Solving Scanning Problems Related tasks Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture 158
Related topics Starting a Scan Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside-Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic:Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the EPSON Scan Black & Whitesetting, adjust the Thresholdsetting and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Available Image Adjustments - Full Auto Mode Available Image Adjustments - Home Mode Available Image Adjustments - Office Mode Available Image Adjustments - Professional Mode 159
Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution:Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. Parent topic:Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on thescanner glass. • Do not move your original or your product during scanning. • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these EPSON Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting. • Adjust the Auto Exposure setting. • Increase the Resolutionsetting. Parent topic: Solving Scanned Image Quality Problems 160