Epson L210 User Guide
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Light status Condition/solution Ink level may be low. It is nearly time to reset the ink levels by refilling The power light is on or the ink. You can continue printing, but you should prepare new ink flashing bottles. To confirm the actual ink remaining, visually check the ink levels The ink light is flashing in the products ink tanks. Ink level may have reached the lower line of the ink tank and it is time to The power light is on or reset the ink levels. To reset the ink levels, refill the ink. flashing The ink light is on Caution:Continued use of the product when the ink level is below the lower line on the ink tank could damage the product. The ink pads are near the end of their service life. Contact Epson for The power light is on or flashing support. (To continue printing, press the B&W copy button or the color copy button.) The ink light is flashing The paper light is flashing An error has occurred during firmware updating. Connect your product The ink light is on using a USB cable and try updating the firmware again. If the error The paper light is on message continues, contact Epson for support. A fatal error has occurred. Turn the product off and then back on again. The power light is flashing If the error continues, check for a paper jam. If the error persists, The ink light is flashing contact Epson for support. The paper light is flashing Parent topic: Solving Problems Related references Paper Jam Problems Where to Get Help Related tasks Refilling the Ink Tanks Related topics Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 141
1. Press the power button to turn the product off. 2. Disconnect any interface cables connected to your product. 3. Load plain paper in the product. 4. Hold down the stop button and press the power button to turn the product on. 5. When the product turns on, release both buttons. The product begins printing a nozzle check pattern. 6. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Anyoperation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Filling the Ink Software Installation Problems Parent topic:Solving Problems 142
Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time you fill the tanks with ink, the product must charge its print head. Wait until chargingfinishes before you turn off the product, or it may charge improperly and use excess ink the next time you turn it on. Your product is finished charging the print head when the power light stops flashing. • If the products print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic: Solving Setup Problems Related tasks Refilling the Ink Tanks Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and the USB cable is securely connected at both ends. If you stillhave problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator. Parent topic: Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Copying Problems Check these solutions if you have problems copying with your product. 143
Product Makes Noise, But Nothing Copies Copies are Cut Off Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, ifnecessary. • If the nozzle check page does not print, but the products power light is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Copies are Cut Off Depending on your product, the default paper size for copies is either A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]). • To change the default paper size to A4 (8.3 × 11.7 inches [210 × 297 mm]), make sure the product isturned off, then hold down the color copy button and press the power button to turn the product on. When the product turns on, release both buttons. • To change the default paper size to Letter (8.5 × 11 inches [216 × 279 mm]), make sure the product is turned off, then hold down the B&W copy button and press the power button to turn the product on. When the product turns on, release both buttons. Parent topic: Solving Copying Problems Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic:Solving Copying Problems 144
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic:Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right sideand beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load more than the recommended number of sheets. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the sheet feeder printable side up. • Do not load paper with holes punched in it. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams, try these solutions: 1. Cancel the print job from your computer, if necessary. 145
2. Gently pull out any jammed paper from the output tray and sheet feeder. 3. Press the B&W copy button or the color copy button to resume printing. If the product lights still show an error, continue with the next step. 4. Press the power button to turn the product off. 5. Lift the scanner, remove the jammed paper and any torn pieces. 6. Lower the scanner and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint. Parent topic: Solving Paper Problems 146
Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic:Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure you set the transportation lock to the unlocked (printing) position: . • Make sure the transportation caps are not installed. • In Windows, make sure your product is selected as the default printer. • In Windows, clear any stalled print jobs from the Windows Spooler: •Windows 7: Click and select Devices and Printers. Right-click your product name, select See whats printing, select your product name again if necessary, right-click the stalled print job, click Cancel, and click Yes. 147
• Windows Vista: Click and select Control Panel. ClickPrinterunderHardware and Sound, right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and selectPrinters and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and clickYes. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Transporting Your Product Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: •Windows 7: Click and select Devices and Printers. • Windows Vista: Click , select Control Panel, and clickPrinterunderHardware and Sound. • Windows XP: Click Startand select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, andPrinters and Faxes.) 2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3. Click the Maintenance tab. 4. Click the Monitoring Preferences button. 5. Click the Shortcut Icon box. 6. Click OKto close the open program windows. Parent topic: Solving Problems Printing from a Computer 148
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high-resolution image, you may need more than the minimum requirements. If necessary, increase your systems memory. • If you are using Windows 7, close the Devices and Printerswindow before you print. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. • Windows: Click the Maintenancetab, selectSpeed & Progress orExtended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 149
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic:Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off theMirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on EPSON Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X Too Many Copies Print Make sure that the Copiessetting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac OS X 150