Epson Gt2500 User Manual

							
l     Never open the scanner case.  
						

							
Home > Maintenance 
Replacing the Scanner Lamp
The luminosity of the scanner lamp declines over time. If the lamp break\
s or becomes too dim 
to operate normally, the scanner stops working and the Ready and Error lights flash. When 
this happens, the lamp assembly must be replaced. For details, contact y\
our dealer.
 
 
Caution:
Never open the scanner case. If you think repairs or adjustments are nec\
essary, 
consult your dealer.
  
						

							
Home > Maintenance 
Transporting the Scanner
Before transporting the scanner for a long distance or storing it for an\
 extended period of time, 
you need to lock the scanner’s carriage and transparency unit to prev\
ent damage.
 
Plug in the scanner, connect it to your computer, turn on the scanner us\
ing its power 
button, and wait until the lights stop flashing.
 
When the Ready light is green, turn off the scanner using its power 
button.
 
On the side of the scanner, slide the transportation lock to the locked \
position to 
secure the scanner carriage.
  
						

							
Attach the protective materials, then repack the scanner in its original\
 box or a similar 
box that fits the scanner snugly.
  
						

							
Home > Solving Problems 
Reading the Scanner Lights
If an error occurs, the scanner stops operating and the Ready and Error lights flash. This 
indicates one of the following problems:
 
l     The scanner is not connected to your computer properly or your software \
is not fully 
installed. See the Start Here sheet that came with your scanner for instructions on 
installing the scanner software and connecting the scanner to your compu\
ter.
 
l     The scanner transportation lock is locked. Slide the lock to the unlock \
position. See the 
Start Here sheet that came with your scanner for instructions.
 
After trying these solutions, turn off the scanner using its power butto\
n, then turn it back on. 
If the Ready and Error lights are still flashing: 
l     The scanner may be malfunctioning. 
l     The scanner lamp may need to be replaced. 
l     The ADF may be malfunctioning.  
						

							
Contact your dealer or Epson. See for details.  
						

							
Home > Solving Problems 
Scanner Problems
The Scanner Does Not Scan  
The Scanner is Not Recognized by Your System  
Pressing the Start Button Does Not Open the Correct Program  
You Cannot Scan Multiple Images at One Time  
See your Start Here sheet for instructions on setting up your scanner. If you have problems\
 
operating the scanner, make sure:
 
l     The scanner is turned on by pressing its power button. 
l     The power cord is securely plugged into an electrical outlet. 
l     The power outlet works. (If necessary, test it by plugging in another e\
lectrical device 
and turning it on.)
 
If you still have problems scanning, see the other topics in this sectio\
n. 
The Scanner Does Not Scan
l     Wait until the Ready light turns green to indicate that the scanner is ready to scan. 
l     Your system may not work properly if you use a USB cable other than the \
one that 
came with your scanner.
 
l     The scanner may not work properly when connected to the computer through\
 more 
than one hub. Connect the scanner directly to the computer’s USB port\
 or through one 
hub only.
 
l     The scanner may not work properly when your computer is in standby mode \
(Windows) 
or sleep mode (Mac OS X). Restart EPSON Scan and try scanning again.
 
l     The scanner may not work properly if you upgrade your operating system b\
ut do not 
reinstall EPSON Scan. See Uninstalling Your Scanning Software for instructions on 
uninstalling and reinstalling it.
  
						

							
l     In Mac OS X Classic mode, the scanner may not work properly. Use the Mac\
 OS X 
interface instead.
 
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The Scanner is Not Recognized by Your System
First check your connection to the scanner and computer: 
l     Make sure your scanner’s power cord is securely connected to the scan\
ner and a 
working electrical outlet, and the scanner’s power button is turned o\
n.
 
l     Make sure the interface cable is securely connected to the scanner and y\
our computer, 
and that the cable is not damaged or crimped.
 
l     Your system may not work properly if you use a USB cable other than the \
one that 
came with your scanner, so try using that cable.
 
l     The scanner may not work properly when connected to the computer through\
 more 
than one USB hub. Connect the scanner directly to the computer’s USB \
port or through 
one hub only.
 
l     Check to see if your computer system meets the requirements for the scan\
ner interface 
you are using. See System Requirements for details.
 
l     If Windows still has problems recognizing your scanner, make sure your c\
omputer 
supports USB. See Checking For Windows USB Support for instructions.
 
Checking For Windows USB Support
Right-click the My Computer icon and click Properties. (On Windows XP, click Start, 
then right-click My Computer and click Properties.)
 
Do one of the 
following:
  
						

							
l     Windows XP or 2000: Click the Hardware tab, then click the Device Manager 
button.
 
l     Windows Me or 98SE: Click the Device Manager tab. 
Scroll down and click Universal Serial Bus 
controllers.
 
If a USB Universal Host Controller and USB Root Hub are listed, Windows supports 
USB.
 
Try scanning again. If your scanner still is not recognized, contact you\
r dealer or a 
qualified servicer for assistance.
 
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Pressing the Start Button Does Not Open the Correct Program
l     Make sure EPSON Scan is installed correctly. See the Start Here sheet for instructions. 
l     Make sure your Windows system is set up for scanner events as follows: 
Windows XP: 
Click the Events tab in your scanners Properties window and make sure Take no 
action is not selected. Also, make sure the desired button is selected in the \
Select an 
event list box, and Start this program is selected.
 
For Windows Me, 98SE, and 2000 users:  
Click the Events tab in your scanner’s Properties window and make sure the Disable 
device events check box is clear. Also, make sure the desired button is selected in t\
he 
Scanner events list box, and the desired application in the Send to this\
 application list 
is selected.
 
l     In Mac OS X, make sure you did not install the scanner software in Class\
ic mode or run 
it in Classic mode. Also make sure you are logged on as the user who ins\
talled the 
scanner software. Other users must first start EPSON Scanner Monitor in \
the 
Applications folder and then press the 
 Start button to scan. 
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You Cannot Scan Multiple Images at One Time
l     Position photos at least 0.8 inches (20 mm) apart from each other on t\
he document 
table.
 
l     Make sure your scanning program can scan multiple images. 
l     If you are scanning with the ADF, see Loading Documents in the Automatic Document 
Feeder for solutions.
 
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