Epson B 500DN User Manual

Using the Printer on a Network151
7. When you see the following screen, enter a different name for the printer if you want. If 
you want to print a test page, select the Print test page check box. Click Next.
Note:
If the Windows Security Alert window appears, click the Unblock button.
8. Follow the instructions on the screen to complete the installation.
9. When you see this screen, click Finish. Then follow the instructions to register your 
printer.
 

Using the Printer on a Network152
10. Click Exit and skip to step 12. Or, if you need to manage your network, click Back to 
return to the Easy Install screen.
11. Select Install Network Utility.
 

Using the Printer on a Network153
12. Select each item to install.
Note:
EpsonNet Print is already installed; you don’t need to select it.
13. When you’re done, remove the CD and restart the computer.
Repeat these steps for every computer on the network that will print to the B-500DN.
Note:
❏To find the supported OS versions for the printer, see the following section.
&See “Operating System Versions” on page 197.
❏To find the bundled utilities, see the CD-ROM shipped with your printer.
❏To get more...

Using the Printer on a Network154
❏To uninstall programs in Windows Vista, you need an administrator account and the password 
if you log on as a standard user.
❏You must log on to a Computer Administrator account to install software on Windows XP. After 
you install Windows XP, the user account is set as Computer Administrator.
❏You must log on to Windows 2000 as a user with administrative privileges (belonging to the 
Administrators group) to install software.
❏When you use your printer as a shared...

Using the Printer on a Network155
Note:
Do not use spaces or hyphens in the share name.
If you want Windows Vista, XP, Server 2003, and 2000 to automatically download 
printer drivers for computers that are running different versions of Windows, click 
Additional Drivers and select the environment and the operating systems of the other 
computers. Click OK, then insert the printer software CD into the CD-ROM drive.
4. Click OK or Close (if you installed additional drivers).
Setting Up Each Client
Follow...

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Windows XP and Server 2003:
Click Start and select Control Panel, then select Printers and Faxes. (If the Control 
Panel is in Category View, click Printers and Other Hardware, then click Printers and 
Faxes.) 
Windows 2000:
Click Start, point to Settings, and click Printers.
2.Windows Vista:
Click the Add a Printer button.
Windows XP, Server 2003, and 2000:
Double-click the Add Printer icon. The Add Printer Wizard appears. Click the Next 
button.
3.Windows Vista:
Click...

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Note:
❏Depending on the operating system and the configuration of the computer to which the printer 
is connected, the Add Printer Wizard may prompt you to install the printer driver from the printer 
software CD-ROM. Click the Have Disk button and follow the on-screen instructions.
❏To monitor the status of a shared printer, EPSON Status Monitor 3 must be installed on each 
computer. EPSON Status Monitor 3 is automatically installed when you install the printer...

Troubleshooting158
Chapter 10 
Troubleshooting
Diagnosing the Problem
Troubleshooting printer problems is best handled in two steps: first diagnose the problem, 
then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided 
by online problem solving, the control panel, the EPSON Status Monitor utility, or by 
running a printer operation check. Refer to the appropriate section below.
If you have a specific problem relating to...

Troubleshooting159
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
4. Turn on the printer and make sure that READY appears on the LCD screen.
5. Press the rRight button to enter Menu mode.
6. Press the dDown or uUp button to display TEST PRINT, and then press the OK or 
rRight button.
7. Press...

Troubleshooting160
4. Hold down the )Paper/Cancel button and press the PPower button to turn on the 
printer. When the printer turns on, release both the buttons.
A test page prints showing a firmware version and a nozzle check pattern. If the pattern has 
gaps, you need to clean the print head.
&See “Cleaning the Print Head” on page 139.
❏If the test page prints, the problem probably lies in your software settings, the cable, or 
your computer. It is also possible that your software may not be installed...