Epson B 500DN User Manual

							Using the Printer on a Network151
7. When you see the following screen, enter a different name for the printer if you want. If 
you want to print a test page, select the Print test page check box. Click Next.
Note:
If the Windows Security Alert window appears, click the Unblock button.
8. Follow the instructions on the screen to complete the installation.
9. When you see this screen, click Finish. Then follow the instructions to register your 
printer.
 
						

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10. Click Exit and skip to step 12. Or, if you need to manage your network, click Back to 
return to the Easy Install screen.
11. Select Install Network Utility.
 
						

							Using the Printer on a Network153
12. Select each item to install.
Note:
EpsonNet Print is already installed; you don’t need to select it.
13. When you’re done, remove the CD and restart the computer.
Repeat these steps for every computer on the network that will print to the B-500DN.
Note:
❏To find the supported OS versions for the printer, see the following section.
&See “Operating System Versions” on page 197.
❏To find the bundled utilities, see the CD-ROM shipped with your printer.
❏To get more information, see the Network Guide on the CD-ROM shipped with your printer.
Setting Up the Printer as a Shared Printer for Windows 
(B-300/B-500DN)
These instructions tell you how to set up your printer so users on the network can share it.
First you will set up the printer as a shared printer on the computer directly connected to it 
with a USB cable. This computer is the print server, and must stay powered on for the 
printer to be available to any computers on the network. Then you will add the printer to 
each network computer that will access it. Each computer is the print server’s client.
Note:
❏These instructions are for small networks only. To share the printer on a large network, consult 
your network administrator.
 
						

							Using the Printer on a Network154
❏To uninstall programs in Windows Vista, you need an administrator account and the password 
if you log on as a standard user.
❏You must log on to a Computer Administrator account to install software on Windows XP. After 
you install Windows XP, the user account is set as Computer Administrator.
❏You must log on to Windows 2000 as a user with administrative privileges (belonging to the 
Administrators group) to install software.
❏When you use your printer as a shared printer on a network with the following combinations of 
computers, the client operating systems are not able to communicate with the printer, so that 
some functions are not available for that particular client.
❏The illustrations in the following section are from Windows XP.
Setting Up the Print Server
Follow the steps below on the print server computer that is connected directly to the printer:
1.Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware 
and Sound category. (If the Control Panel is in Classic View, click Printers.)
Windows XP and Server 2003:
Click Start and select Control Panel, then select Printers and Faxes. (If the Control 
Panel is in Category View, click Printers and Other Hardware, then click Printers and 
Faxes.) 
Windows 2000:
Click Start, point to Settings, and click Printers.
2. Right-click the icon for your printer, then click Sharing. For Windows Vista, click the 
Change sharing options button and then click Continue.
3.Windows Vista, XP, and Server 2003:
Select Share this printer, then type a Share name.
Windows 2000:
Select Shared as, then type a name for the shared printer.
Server Client
Windows Vista/XP/Server 2003 Windows 2000
Windows 2000 Windows Vista/XP/Server 2003
 
						

							Using the Printer on a Network155
Note:
Do not use spaces or hyphens in the share name.
If you want Windows Vista, XP, Server 2003, and 2000 to automatically download 
printer drivers for computers that are running different versions of Windows, click 
Additional Drivers and select the environment and the operating systems of the other 
computers. Click OK, then insert the printer software CD into the CD-ROM drive.
4. Click OK or Close (if you installed additional drivers).
Setting Up Each Client
Follow these steps for each client computer on the network.
Note:
Your printer must be set up as a shared printer on the computer to which it is connected before you 
can access it from another computer.
&See “Setting Up the Print Server” on page 154.
1.Windows Vista:
Click the start button, select Control Panel, and then select Printer from the Hardware 
and Sound category. (If the Control Panel is in Classic View, click Printers.)
 
						

							Using the Printer on a Network156
Windows XP and Server 2003:
Click Start and select Control Panel, then select Printers and Faxes. (If the Control 
Panel is in Category View, click Printers and Other Hardware, then click Printers and 
Faxes.) 
Windows 2000:
Click Start, point to Settings, and click Printers.
2.Windows Vista:
Click the Add a Printer button.
Windows XP, Server 2003, and 2000:
Double-click the Add Printer icon. The Add Printer Wizard appears. Click the Next 
button.
3.Windows Vista:
Click Add a network, wireless or Bluetooth printer, and then click Next.
Windows XP:
Select A network printer, or a printer attached to another computer, then click 
Next.
Windows 2000:
Select Network printer, then click Next.
4. Follow the on-screen instructions to select the printer you want to use.
 
						

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Note:
❏Depending on the operating system and the configuration of the computer to which the printer 
is connected, the Add Printer Wizard may prompt you to install the printer driver from the printer 
software CD-ROM. Click the Have Disk button and follow the on-screen instructions.
❏To monitor the status of a shared printer, EPSON Status Monitor 3 must be installed on each 
computer. EPSON Status Monitor 3 is automatically installed when you install the printer 
software from the CD-ROM by using the Easy Install function.
Setting Up the Printer as the Shared Printer for Mac OS X
To set up your printer on a Mac OS X network, use the Printer Sharing setting. See your 
Macintosh documentation for details.
Note:
When your printer is shared on a Mac OS X network, the   EPSON Printer Utility3 icon does not 
appear in the Print window.
Note for Mac OS X 10.5:
When your printer is shared on a Mac OS X network, the Low Ink Reminder screen does not 
appear.
 
						

							Troubleshooting158
Chapter 10 
Troubleshooting
Diagnosing the Problem
Troubleshooting printer problems is best handled in two steps: first diagnose the problem, 
then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided 
by online problem solving, the control panel, the EPSON Status Monitor utility, or by 
running a printer operation check. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printout problem not related to print 
quality, or a paper feeding problem, or if the printer does not print at all, refer to the 
appropriate section.
To solve a problem, you may need to cancel printing.
&See “Canceling Printing” on page 51.
Error Indicators
For B-500DN users
You can diagnose and solve most problems by checking the error messages on the LCD 
screen. If the printer stops working and displays a message on the LCD screen, refer to the 
section below to diagnose the problem, and then follow the recommended corrective 
measures.
&See “Status and Error Messages” on page 110.
For B-300 users
You can identify many common printer problems using the lights on your printer. If the 
printer stops working and the lights are on or flashing, refer to the section below to 
diagnose the problem, and then follow the recommended corrective measures.
&See “Status and Error Lights” on page 114.
Running a Printer Operation Check (for B-500DN Users)
If you are unable to determine the source of the problem, run a printer operation check to 
help you determine whether the problem comes from the printer or your computer.
 
						

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To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
4. Turn on the printer and make sure that READY appears on the LCD screen.
5. Press the rRight button to enter Menu mode.
6. Press the dDown or uUp button to display TEST PRINT, and then press the OK or 
rRight button.
7. Press the dDown or uUp button to display NOZZLE CHECK, and then press the OK or 
rRight button.
8. Press the OK button to start printing a nozzle check pattern.
A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to 
clean the print head.
&See “Cleaning the Print Head” on page 139.
❏If the test page prints, the problem probably lies in your software settings, the cable, or 
your computer. It is also possible that your software may not be installed correctly. Try 
uninstalling your software and reinstalling it.
&See “Uninstalling the Printer Software” on page 17.
❏If the test page does not print, you may have a problem with your printer. Try the 
suggestions in the following section.
&See “The Printer Does Not Print” on page 177.
Running a Printer Operation Check (for B-300 Users)
If you are unable to determine the source of the problem, run a printer operation check to 
help you determine whether the problem comes from the printer or your computer.
To run a printer operation check, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the interface connector of the printer.
3. Make sure that letter/A4 size paper is loaded in the front paper cassette.
 
						

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4. Hold down the )Paper/Cancel button and press the PPower button to turn on the 
printer. When the printer turns on, release both the buttons.
A test page prints showing a firmware version and a nozzle check pattern. If the pattern has 
gaps, you need to clean the print head.
&See “Cleaning the Print Head” on page 139.
❏If the test page prints, the problem probably lies in your software settings, the cable, or 
your computer. It is also possible that your software may not be installed correctly. Try 
uninstalling your software and reinstalling it.
&See “Uninstalling the Printer Software” on page 17.
❏If the test page does not print, you may have a problem with your printer. Try the 
suggestions in the following section.
&See “The Printer Does Not Print” on page 177.
Checking Printer Status
For Windows
Note:
When you use your printer as a shared printer on a network with the following combinations of 
computers, the client operating systems are not able to communicate with the printer, so that some 
functions are not available for that particular client.
Server Client
Windows Vista/XP/Server 2003 Windows 2000
Windows 2000 Windows Vista/XP/Server 2003