Epson B 500DN User Manual

							Using the Control Panel111
Printer error restart 
printerPrinter error occurs. Turn off the printer and make sure 
paper is not jammed. 
&See “The Paper Jams” on page 
165.
If the error still does not clear, 
contact Epson.
&See “Where To Get Help” on 
page 182.
Close maint box 
coverThe maintenance box cover is 
open.Close the maintenance box 
cover.
Set maint box The maintenance box is not 
installed.Install the maintenance box.
The maintenance box cannot be 
used with the printer.Install a genuine maintenance 
box.
Replace maint box The maintenance box is full. Replace the maintenance box.
&See “Replacing the 
Maintenance Box” on page 135.
Move ink lever down The cartridge lever is in the 
unlocked position.Move the cartridge lever to the 
locked position.
Set ink cartridge The ink cartridge is not installed.Install the ink cartridge.
Replace ink cartridge The ink cartridge cannot be used 
with the printer.Install a genuine ink cartridge.
The ink cartridge is expended. Replace the ink cartridge.
&See “Replacing an Ink 
Cartridge” on page 128.
Set paper in cassette Paper is not loaded in the front 
paper cassette.Load the paper in the front paper 
cassette.
Set paper in auto 
feederPaper is not loaded in the rear 
sheet feeder.Load the paper in the rear sheet 
feeder.
Remove jammed 
paperPaper is jammed in front paper 
cassette or rear sheet feeder.Remove the jammed paper.
&See “The Paper Jams” on page 
165.
Double feed jam 
remove paperThe printer feeds more than one 
sheet of paper at a time.Remove the jammed paper, and 
then press the OK button.
Close printer cover The printer cover is open during 
printing.Close the printer cover.
Set duplex unit The duplex unit is removed. Attach the duplex unit.
Duplex unit jam 
remove paperPaper is jammed in duplex unit. Remove the jammed paper.
&See “The Paper Jams” on page 
165.
 
						

							Using the Control Panel112
Printing the Status Sheet
While in Menu mode, you can print a status sheet to see the current default values. To print 
a status sheet, follow the steps below.
1. Make sure that letter/A4 size paper is loaded in the front paper cassette.
2. Press the rRight button to enter Menu mode.
3. Press the dDown or uUp button to display TEST PRINT, and then press the OK or 
rRight button.
4. Press the dDown or uUp button to display STATUS SHEET, and then press the OK or 
rRight button.
5. Press the OK button to start printing a status sheet.
After printing is finished, the printer returns to the Test print menu.
For B-300 Users
The control panel of the printer consists of 3 buttons and 7 lights.
 
						

							Using the Control Panel113
Buttons and Lights
The table below describes the functions of the buttons on the control panel.
The table below describes the functions of the lights on the control panel. The lights let you 
know the status of the printer and the type of an error when it occurs.
Button Description
Power buttonTurns the printer on or off.
Ink buttonCleans the print head if pressed and held for 3 seconds.
Prints a status sheet if the PPower button is pressed while holding down 
the HInk button.
Paper/Cancel buttonFeeds and ejects the paper.
Restart printing when a double feed error is detected.
Feeds the paper when paper feed failed.
Ejects the paper when the paper is jammed.
Cancels the print job if pressed during printing.
Prints the firmware version and the nozzle check pattern for each ink 
cartridge if the PPower button is pressed while holding down the 
)Paper/Cancel button.
 
						

							Using the Control Panel114
* Maintenance box status light is also on for these errors.
** Maintenance box status light also flashes for this error.
Status and Error Lights
This section describes the meaning of lights on the control panel.
The table below describes the lights showing the printer status.
= on,  = flashing
Light Description
Ink status light 
(orange)On:
The installed ink cartridge is expended.
*
The ink cartridge is not installed.*
The installed ink cartridges cannot be used with the printer.*
Flashing:
The installed ink cartridge is nearly expended.**
Maintenance box 
status light (orange)On:
The installed maintenance box is at the end of its service life.
The maintenance box is not installed.
The installed maintenance box cannot be used with the printer.
The maintenance box cover is open.
The cartridge lever is in the unlocked position.
Flashing:
The maintenance box is nearing the end of its service life.
Paper status light 
(orange)On:
No paper is loaded in the paper source.
The printer loads more than one sheet of paper at a time.
Flashing:
Paper is jammed.
The duplex unit is not installed.
Power light (green)On:
The printer is in the Ready status.
Flashing:
The printer is starting.
The printer is printing.
The printer is cleaning the print head.
The printer is charging the ink.
The printer is canceling printing.
Off:
The printer is off.
 
						

							Using the Control Panel115
The table below contains the lights showing the errors, a brief description and suggestions 
for correcting the problem.
= on,  = flashing
Light Description
The printer is ready to print.
The printer is starting.
The printer is printing.
The printer is cleaning the print head.
The printer is charging the ink.
The print job is canceled.
Lights Problem and solution
Ink end
The installed ink cartridge is 
expended.Replace the ink cartridge.
Ink cartridge error
The ink cartridge is not installed. Install an ink cartridge.
The ink cartridge is not detected. Install the ink cartridge again.
The installed ink cartridge cannot be 
used with the printer.Install a genuine ink cartridge.
Ink low
The ink cartridge is nearly expended. Obtain a new ink cartridge.
 
						

							Using the Control Panel116
Maintenance box at the end of its service life
The maintenance box is at the end of 
its service life.Replace the maintenance box.
Maintenance box error
The maintenance box is not installed. Install the maintenance box.
The maintenance box is not 
detected.Install the maintenance box again.
The maintenance box cannot be 
used with the printer.Install a genuine maintenance box.
The maintenance box cover is open. Close the maintenance box cover.
Cartridge lever unlocked
The cartridge lever is in the unlocked 
position.Move the cartridge lever to the 
locked position.
Maintenance box nearing the end of its service life
The maintenance box is nearing the 
end of its service life.Obtain a new maintenance box.
Paper out
Paper is not loaded. Load the paper, and then press the 
)Paper/Cancel button.
Double feed error
The printer feeds more than one 
sheet of paper at a time.Remove the jammed paper, and 
then press the )Paper/Cancel 
button.
Paper jam
The paper is jammed. Remove the jammed paper.
&See “The Paper Jams” on page 
165.
Paper size error
The paper size set in the printer driver 
and the size of loaded paper differ.Match the paper size setting.
Duplex unit error
The duplex unit is not installed. Install the duplex unit.
 
						

							Using the Control Panel117
Printer cover open
The printer cover is open during 
printing.Close the printer cover.
Printer error, restart printer
A printer error has occurred Turn off the printer and make sure 
paper is not jammed. 
&See “The Paper Jams” on page 
165.
If the error still does not clear, 
contact Epson.
&See “Where To Get Help” on page 
182.
Service required
(Lights flash alternately)
Parts inside the printer are at the end 
of their service life.Contact Epson to replace them.
&See “Where To Get Help” on page 
182.
Nozzle maintenance required
Print head nozzles are clogged or 
misaligned.Perform the nozzle check and print 
head cleaning.
&See “Checking the Print Head 
Nozzles” on page 137.
&See “Cleaning the Print Head” on 
page 139.
Press the HInk button to recover from 
error status.
All lightsUnknown printer error
An unknown printer error has 
occurred.Turn the printer off and then back on. 
If the error does not clear, contact 
Epson.
&See “Where To Get Help” on page 
182.
 
						

							Using the Control Panel118
Printing the Status Sheet
You can print a status sheet to see the current default values. To print a status sheet, follow 
the steps below.
1. Make sure that letter/A4 size paper is loaded in the front paper cassette.
2. Turn off the printer.
3. Turn on the printer while holding down the HInk button.
The printer prints the status sheet.
 
						

							Installing Options119
Chapter 6 
Installing Options
Optional Legal-size Paper Support
Installing the Optional Legal-size Paper Support
Align the legal-size paper support with the right side of the paper support and attach it as 
shown. You can load up to 60 sheets of plain legal-size paper (up to 20 lb or 75 g/m²). 
Do not leave legal-size paper in the rear sheet feeder when you are not printing, or the 
sheets may curl. 
Optional Duplex Unit (B-300 only)
Installing the Optional Duplex Unit
Follow the steps below to install the duplex unit.
1. Turn off the printer.
2. Press the hooks on both sides of the upper rear printer cover, and then remove the 
upper rear printer cover.
 
						

							Installing Options120
Note:
The removed upper rear printer cover should be retained since it will be necessary if you 
remove the duplex unit.
3. Insert the bottom side of the duplex unit first, and then attach the duplex unit.
Uninstalling the Optional Duplex Unit
Follow the steps below to uninstall the duplex unit.
1. Turn off the printer.