Epson Aculaser M2010D User Manual

							Troubleshooting81
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Caution:
❏Never touch the developing roller that is exposed after removing the protecting cover; 
otherwise, print quality may decline.
❏Do not expose the photoconductor unit to room light any longer than necessary.
❏Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may 
decline.
4. Gently pull any sheets of paper out straight towards you.
 
						

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5. Insert the photoconductor unit slowly all the way in.
6. Insert the developer unit containing the toner cartridge slowly all the way in.
Note:
If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then 
insert the developer unit again.
7. Close the top cover and MP tray.
 
						

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Paper Jam around the MP tray
1. Remove the paper on the subtray, then bring the subtray back into the MP tray.
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Caution:
Even if you see any jammed paper when you perform this step, do not pull it out. Otherwise, the 
printer may be damaged.
2. Open the top cover.
 
						

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3. Remove the developer unit containing the toner cartridge.
4. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. 
Then, pull the photoconductor unit towards you.
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Warning:
Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the 
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very 
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing 
so.
 
						

							Troubleshooting85
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Caution:
❏Never touch the developing roller that is exposed after removing the protecting cover; 
otherwise, print quality may decline.
❏Do not expose the photoconductor unit to room light any longer than necessary.
❏Never touch the photoconductor units light-sensitive drum; otherwise, print quality may 
decline.
5. Gently pull any sheets of paper out straight towards you.
 
						

							Troubleshooting86
6. Insert the photoconductor unit slowly all the way in.
7. Insert the developer unit containing the toner cartridge slowly all the way in.
Note:
If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then 
insert the developer unit again.
8. Close the top cover and load the paper back on the MP tray.
 
						

							Troubleshooting87
Note:
For details about loading papers, see “MP tray” on page 25.
Paper Jam around the rear cover
1. Open the rear cover.
2. Pull the green labeled lever down and gently pull any sheets of paper out.
 
						

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3. Close the rear cover.
4. Open and close the top cover.
Paper Jam around the DM tray
1. Remove the standard paper cassette.
 
						

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2. From the rear view, push the DM tray and gently pull any sheets of paper out.
Note:
Do not touch any metal part except the green lever on the DM tray.
3. From the front view, push the DM tray and gently pull any sheets of paper out.
4. Reinstall the paper cassette.
5. Open and close the top cover.
 
						

							Troubleshooting90
Printing a Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print a 
status sheet using the printer’s control panel or the printer driver.
To print a status sheet from the printer’s control panel, see “Control panel” on page 22.
To print a status sheet from the printer driver, for Windows, see “Printing a status sheet” on page 
113.
Operational Problems
The Ready light does not turn on
The printer does not print (Ready light off)
The Ready light is on but nothing prints
Cause What to do
The power cord may not be properly plugged into 
the electrical outlet.Turn off the printer, check the power cord connections between 
the printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an 
outside switch or an automatic timer.Make sure that the switch is turned on or plug another electrical 
device into the outlet to check whether the outlet is operating 
properly.
Cause What to do
The printer is offline. Press the Start/Stop button once to switch the printer to ready 
status.
Some error may have occurred.  Check if an error light is on or flashing. See “Status and Error 
Lights” on page 100.
Cause What to do
Your computer may not be properly connected to 
the printer.Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer 
and the computer.