Epson AcuLaser M2000D User Manual

							2. Open the printer’s front cover by placing your fingers on the grooves on both sides of the cover
as shown below, and then pull it towards you.
3. Remove the developer cartridge and the photoconductor unit by holding the photoconductor
unit’s casing by the handle and pulling it out of the printer.
4. Remove any dirt inside the printer with a clean, dry, lint-free cloth. Do not use compressed air.
If you have paper feed problems, clean the paper roller by wiping the roller with a clean, dry,
lint-free cloth.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     81
 
						

							5. Reinstall the developer cartridge and photoconductor unit.
6. Close the printer’s front cover until it clicks shut.
7. Open the printer’s output cover.
8. Gently wipe the exposed paper path area with a well-wrung cloth.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     82
 
						

							9. Close the output cover.
10. Remove all paper from the MP tray and clean the tray with a clean, dry, lint-free cloth.
Cleaning the paper path rollers
Paper is sometimes dusted with a powder to keep the image on one sheet from bleeding over to the
back of the sheet stacked on top of it. When feeding such paper from the MP tray, the dust tends to
get onto the paper rollers and eventually causes misfeeds to occur. Use the following procedure to
clean the paper rollers when you start having feed problems from the MP tray.
Follow these steps to clean the paper rollers:
1. Make sure the printer is turned off.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     83
 
						

							2. Open the printer’s front cover by placing your fingers on the grooves on both sides of the cover
as shown below, and then pull it towards you.
3. Remove the developer cartridge and the photoconductor unit by holding the photoconductor
unit’s casing by the handle and pulling it out of the printer.
4. Gently wipe the rubber part of the paper roller with a well-wrung cloth.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     84
 
						

							5. Reinstall the developer cartridge and photoconductor unit.
6. Close the printer’s front cover until it clicks shut.
Removing spilled toner
If toner spills inside the printer, do not use the printer until you remove all the spilled toner.
If only a small amount of toner is present, carefully wipe out the inside of the printer with a clean,
dry, lint-free cloth.
If a large amount of toner is present, use a broom and dustpan to remove it. Then carefully wipe
with a clean, dry, lint-free cloth.
Note:
If you spill toner on your clothing, rinse it off with cold water. Do not use hot water as this may cause
the toner to leave a permanent stain.
Transporting the Printer
If you need to transport your printer, carefully repack it using the original box and packing
materials as follows:
c
Caution:
When moving the printer, always keep it horizontal.
1. Turn off the printer.
2. Unplug the power cord from the electrical outlet and then from the printer.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     85
 
						

							3. Disconnect all interface cables from the printer.
4. Remove all paper from the MP tray.
5. Remove or close the MP tray, depending on your printer model.
EPL-6200
Grasp the base part of the MP tray with both hands, pull the bottom edge outward, and pull it
out of the printer.
AcuLaser M1200/EPL-6200L
6. Remove the optional 500-Sheet Lower Paper Cassette Unit A4 and/or Duplex Unit, if installed.
(EPL-6200 only)
7. Replace the printer’s protective materials, then repack the printer in its original box.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     86
 
						

							c
Caution:
Do not expose the photoconductor unit and the developer cartridge to light any longer than
necessary.
EPSON AcuLaser M1200 Series     User’s Guide
Cleaning and Transporting the Printer     87
 
						

							Chapter 8
Troubleshooting
Ready and Error Lights (AcuLaser M1200/EPL-6200L)
The Ready and Error lights on the top of the printer may be the first indication of trouble. The
status of the lights, on, off or flashing, indicates your printer status, as described below. The Status
Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and
offers you a possible solution. Look through this section to find the kind of problem you have,
then try the recommended solutions in the order they are presented until your problem is solved.
Indicator lights
ba
a. Error light
b. Ready light
The status of the lights are illustrated below.
on: 
, flashing: , flashing slowly: 
Status/Error/WarningINDICATOR LIGHTS
ReadyError
“Service Required (controller error)” on page 90 OFF
“Service Required (engine error)” on page 90
“Service Required (protocol error)” on page 90
“Output Paper Jam” on page 91
“Paper Jam” on page 91
EPSON AcuLaser M1200 Series     User’s Guide
Troubleshooting     88
 
						

							Status/Error/WarningINDICATOR LIGHTS
ReadyError
“Paper Out/Feed Jam” on page 91
“No Developer Cartridge Installed” on page 91
“Wrong Developer Cartridge Installed” on page 91
“Installed Developer Cartridge is Not a Genuine Epson Product” on page 92
“Developer Cartridge Memory Error” on page 92
“Toner Out” on page 92
“Front Cover Open” on page 92
“Output Cover Open” on page 93
“Printing on Incorrect Paper Size” on page 93
“Unsupported Paper Size” on page 93
“Time Out Error” on page 93
“Insufficient Memory to Print Current Page” on page 93
“Paper Size Warning” on page 94OFF
“Not All Pages Are Printed” on page 94
OFF
“Warming Up” on page 94
OFF
“Replace Photoconductor Unit” on page 94
OFF
“Toner Low” on page 94
OFF
EPSON AcuLaser M1200 Series     User’s Guide
Troubleshooting     89
 
						

							Status/Error/WarningINDICATOR LIGHTS
ReadyError
“Installed Developer Cartridge is Not a Genuine Epson Product Warning” on page 94
OFF
“Sleep mode” on page 95
OFF
“Ready” on page 95
OFF
“Printing” on page 95
OFF
“Processing Data” on page 95
OFF
Note:
If the problem remains after trying the suggestions in this section, contact your dealer or a qualified
service representative for assistance.
Service Required (controller error)
Control panel: Error light on
A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on.
If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified
service representative.
Service Required (engine error)
Control panel: Ready and Error lights flashing
A print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back
on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified
service representative.
Service Required (protocol error)
Control panel: Ready light flashing, Error light on
A protocol error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If
the lights come on again, turn off the printer, unplug the power cord, and contact a qualified
service representative.
EPSON AcuLaser M1200 Series     User’s Guide
Troubleshooting     90