Epson AcuLaser M2000D User Manual
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Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk numbers are: Phone: 1300 361 054 Fax: (02) 8899 3789 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problem ❏Enquiries on repair service and warranty EPSON AcuLaser M1200 Series User’s Guide Customer Support 131
Help for Users in Thailand Contact for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problem ❏Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone):84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail EPSON AcuLaser M1200 Series User’s Guide Customer Support 132
Epson Hotline ❏Sales enquiries and product information ❏Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 EPSON AcuLaser M1200 Series User’s Guide Customer Support 133
Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏Product information ❏Answers to Frequently Asked Questions (FAQs) ❏Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office. EPSON AcuLaser M1200 Series User’s Guide Customer Support 134
Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 EPSON AcuLaser M1200 Series User’s Guide Customer Support 135
Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: [email protected] World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Helpdesk (Phone: (63) 2-813-6567) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems ❏Enquiries on repair service and warranty EPSON AcuLaser M1200 Series User’s Guide Customer Support 136
Index C Canceling printing From the computer (Macintosh)...................................57 From the computer (Windows).....................................44 Cleaning Inside printer....................................................................80 Paper path rollers.............................................................83 Printer case.......................................................................80 Removing spilled toner...................................................85 Consumable products Developer cartridge.......................................................116 Photoconductor unit.....................................................116 Replacing...........................................................................69 Contacting Epson..............................................................130 Control panel Indicator lights.................................................................19 Overview...........................................................................18 D Developer cartridge Specifications..................................................................116 E Envelopes..............................................................................26 EPSON BarCode Fonts About...............................................................................117 Formatting......................................................................121 Inputting.........................................................................121 Installing.........................................................................118 Printing...........................................................................119 Specifications..................................................................122 System requirements.....................................................118 EPSON Status Monitor 3 (Macintosh) About.................................................................................53 Accessing...........................................................................53 Getting printer status......................................................53 Monitoring preferences..................................................54 Status Alert window........................................................55 Uninstalling......................................................................57EPSON Status Monitor 3 (Windows) About.................................................................................37 Accessing...........................................................................38 Getting printer status......................................................39 Monitoring preferences..................................................39 Status Alert window........................................................42 Stopping monitoring.......................................................43 Uninstalling......................................................................45 F Fonts EPSON BarCode Fonts.................................................117 H Help Epson...............................................................................130 L Labels.....................................................................................26 Layout change MacOS X users.................................................................49 Windows users.................................................................32 Loading paper Custom paper size............................................................25 MP tray..............................................................................23 M MP tray Loading paper...................................................................23 Removing paper jams (EPL-6200L)............................102 Specifications....................................................................22 Supported paper...............................................................22 O Options Available............................................................................20 EPSON AcuLaser M1200 Series User’s Guide Index 137
P Paper Preventing paper jams.....................................................97 Printable area..................................................................113 Prohibited.......................................................................111 Special media....................................................................25 Specifications.........................................................110, 112 Supported........................................................................110 Paper jams Clearing.............................................................................97 Inside the printer.............................................................97 MP tray (EPL-6200L)....................................................102 Top cover........................................................................100 Paper source MP tray........................................................................22, 23 Photoconductor unit Replacing...........................................................................75 Resetting the counter (Windows)..................................36 Specifications..................................................................116 Precautions Clearing paper jams.........................................................97 During operation...............................................................9 Power on/off cautions.....................................................15 Replacing consumable products....................................69 Printer Cleaning............................................................................80 Optional accessories........................................................20 Transporting.....................................................................85 Printer driver Accessing the printer driver (Macintosh)....................48 Printer driver (Mac OS X) Accessing...........................................................................49 Printer driver (Macintosh) Uninstalling......................................................................57 Printer driver (Windows) About.................................................................................29 Accessing...........................................................................30 Installing............................................................................29 Uninstalling......................................................................45 Printer driver settings Setting Up the USB Connection (Macintosh).............56 Printer settings Avoiding Insufficient Memory Error............................37 Avoiding Insufficient Memory Error (MacOS X).......49Printer software (Macintosh) About.................................................................................48 System requirements.......................................................48 Uninstalling......................................................................57 Printer software (Windows) About.................................................................................29 Installing............................................................................29 System requirements.......................................................29 Uninstalling......................................................................45 Problems Memory...........................................................................108 Paper jams.........................................................................97 Problems, solving contacting Epson...........................................................130 R Removing Spilled toner......................................................................85 Replacing Photoconductor unit.......................................................75 Resizing printouts Windows users.................................................................30 S Safety information.................................................................9 Safety precautions..................................................................9 Service.................................................................................130 Sharing the printer Installing the printer driver from the CD-ROM (Windows).................................................................66 Setting up clients (Windows).........................................62 Sharing the printer (Windows)......................................59 Using an additional driver (Windows).........................59 Special media Envelopes..........................................................................26 Labels.................................................................................26 Printing on........................................................................25 Thick paper.......................................................................27 Transparencies.................................................................27 Specifications Developer cartridge.......................................................116 Electrical..........................................................................115 Environmental...............................................................114 EPSON AcuLaser M1200 Series User’s Guide Index 138
Ethernet interface..........................................................116 Mechanical......................................................................114 Paper................................................................................110 Parallel interface.............................................................115 Photoconductor unit.....................................................116 Standards and approvals...............................................114 USB interface..................................................................115 Status sheet Printing..............................................................................95 T Thick paper..........................................................................27 Toner Removing spilled toner...................................................85 Toner Save mode.............................................................20 Toner Save mode.................................................................20 Transparencies.....................................................................27 Transporting the printer....................................................85 Troubleshooting Memory problems.........................................................108 Paper handling problems..............................................109 Preventing paper jams.....................................................97 U Uninstalling EPSON Status Monitor 3 (Macintosh).........................57 EPSON Status Monitor 3 (Windows)...........................45 Printer driver (Macintosh).............................................57 Printer driver (Windows)...............................................45 USB connection settings Windows users.................................................................43 W Watermarks Windows users.................................................................34 EPSON AcuLaser M1200 Series User’s Guide Index 139