Epson AcuLaser M2000D User Manual

							Output Paper Jam
Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer’s output cover, remove
any jammed paper, and close the cover. The error will automatically clear itself and the jammed
page’s print data is reprinted.
Paper Jam
Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer’s front cover, remove
any jammed paper, and close the cover. The error will automatically clear itself and the jammed
page’s print data is reprinted.
Paper Out/Feed Jam
Control panel: Ready and Error lights on
Indicates that there is either no paper loaded in the printer, or there is a paper jam in the feed slot.
If no paper is loaded, load paper into the MP tray, then open and close the printer’s front cover.
See “Loading Paper ” on page 22 for instructions on loading paper.
You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears.
If paper is loaded, then there is a paper jam in the feed slot. See “Clearing Jammed Paper” on page
97 for instructions on clearing paper jams. The error is automatically resolved upon clearing the
jammed paper and opening and closing the printer’s front cover.
No Developer Cartridge Installed
Control panel: Ready and Error lights on
Either the developer cartridge is not installed or is installed incorrectly. Check to see if the
developer cartridge is properly installed and follow the instructions under “Developer Cartridge”
on page 69 to install or reinstall it.
Wrong Developer Cartridge Installed
Control panel: Ready and Error lights on
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							Either the installed developer cartridge is defective, or it is not the right one for your printer
model. Replace it with a new or correct developer cartridge by following the instructions under
“Developer Cartridge” on page 69.
Installed Developer Cartridge is Not a Genuine Epson Product
Control panel: Ready light on, Error light flashing
The installed developer cartridge is not a genuine Epson product. The use of such products may
damage the printer and cause the print quality to decrease. Remove the currently installed
cartridge and replace it with a genuine Epson cartridge by following the instructions under
“Developer Cartridge” on page 69.
To continue using the currently installed developer cartridge, press Continue on the EPSON
Status Monitor 3 window that appears to clear the error.
Developer Cartridge Memory Error
Control panel: Ready light on, Error light flashing
A memory read/write error has occurred. Try reinstalling the developer cartridge or replacing the
current cartridge with a new one by following the instructions under “Developer Cartridge” on
page 69. If this still does not resolve the problem, turn the power off and then on again.
Toner Out
Control panel: Ready light on, Error light flashing
The developer cartridge is out of toner. Replace the developer cartridge by following the
instructions under “Developer Cartridge” on page 69. To clear this error and print a single sheet,
press Continue on the EPSON Status Monitor 3 window that appears to clear the error. After that,
this error will occur again until the developer cartridge is replaced. If you set the Toner Out Error
setting to Off, you can continue printing even when this error occurs.
Front Cover Open
Control panel: Ready and Error lights on
The printer’s front cover is open. Make sure that the printer’s front cover is closed properly by
opening and closing it again.
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							Output Cover Open
Control panel: Ready and Error lights on
The printer’s output cover is open. Make sure that the printer’s output cover is closed properly by
opening and closing it again.
Printing on Incorrect Paper Size
Control panel: Ready light on, Error light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper
of the correct size and click Continue on the EPSON Status Monitor 3 window that appears. If
you want to change printer driver settings, click Stop.
Unsupported Paper Size
Control panel: Ready light on, Error light flashing
The specified paper size is not supported by this printer, or the paper feed direction is incorrect.
To continue printing from the page after the page that caused the error, click Continue on the
EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click
Stop.
Time Out Error
Control panel: Ready light on, Error light flashing
Data transmission from the computer to the printer is interrupted and a timeout error has
occurred. Click Print Again on the EPSON Status Monitor 3 window that appears to resume
printing. If printing does not resume, or if you want to change printer driver settings, click Stop.
Insufficient Memory to Print Current Page
Control panel: Ready light on, Error light flashing
The printer does not have sufficient memory to print the current page. To continue printing from
the page after the page that caused the error, click Continue on the EPSON Status Monitor 3
window that appears. If you want to change printer driver settings, click Stop.
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							Paper Size Warning
Control panel: Ready light on
The size of the paper that fed through the printer does not match the specified paper size. Click
Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.
Not All Pages Are Printed
Control panel: Ready light on
This warning is displayed if an Insufficient Memory to Print Current Page error has occurred
while Auto Continue is set to On. Click Close on the EPSON Status Monitor 3 window that
appears to dismiss the warning.
Warming Up
Control panel: Ready light flashing
Indicates that the printer is warming up to process and print data.
Replace Photoconductor Unit
Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the photoconductor unit is close to the end of its service life (less that 5%). Prepare a
new photoconductor unit to replace the current one. See “Photoconductor Unit” on page 74 for
instructions.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that
appears. Resetting the photoconductor unit also clears the warning.
Toner Low
Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the developer cartridge is nearly out of toner. Prepare a new developer cartridge to
replace the current one. See “Developer Cartridge” on page 69 for instructions.
Installed Developer Cartridge is Not a Genuine Epson Product Warning
Control panel: Ready light flashing (flashes at longer intervals than usual)
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							This is a warning to inform you that the installed developer cartridge is not a genuine Epson
product. The use of such products may damage the printer and cause the print quality to decrease.
Remove the currently installed cartridge and replace it with a genuine Epson cartridge by
following the instructions under “Developer Cartridge” on page 69.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that
appears.
Sleep mode
Control panel: Ready light on
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity.
If the Sleep mode is enabled, the printer goes into standby in 5 minutes.
Ready
Control panel: Ready light on
Indicates that the printer is ready to print.
Printing
Control panel: Ready light flashing
Indicates that the printer is printing data.
Processing Data
Control panel: Ready light flashing
Indicates that the printer is processing data.
Printing a Status Sheet
To confirm the current status of the printer, print a status sheet. The status sheet contains
information about the printer, the current settings, and the installed options, if any.
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							AcuLaser M1200/EPL-6200L
For Windows users
Follow these steps to print a status sheet from the printer driver:
1. Click Start, point to Settings, and then click Printers.
2. Right-click the icon of your printer, and then click Properties in the menu that appears.
3. Click the Optional Settings tab, and then click Status Sheet. The printer starts printing a
status sheet.
For Macintosh users
For Mac OS X 10.5 users
1. Open System Preferences, and click the Print & Fax icon.
2. Select your printer from the Printers list, and click Open Print Queue.
3. Press and hold the Option key, and click the Utility icon.
4. Select your printer in the EPSONRemotePanel dialog box.
5. Click Status Sheet, and then click Configuration.
For Mac OS X 10.4 or below users
1. Open the Print dialog box.
2. Select Printer Settings, and click the Utility tab.
3. Click EPSON Remote Control Panel icon.
4. Select your printer in the EPSONRemotePanel dialog box.
5. Click Status Sheet, and then click Configuration.
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							Clearing Jammed Paper
When paper is jammed in the printer, the EPSON Status Monitor 3 provides alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper:
❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull it gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid tearing it.
❏If jammed paper is torn and remains in the printer, or if paper is jammed in a place not
mentioned in this section, contact a qualified service representative.
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Warning:
Be careful not to touch the fuser, which is marked CAUTION Hot Surface, or the surrounding
areas. If the printer has been in use, the fuser and the surrounding areas may be very hot.
Preventing paper feed and paper jam problems
If you have frequent paper feed or paper jam problems, use this checklist of corrective measures:
❏Fan the stack of paper and then tap its edges to align it before you load it.
❏Be sure that you do not load too much paper into the tray.
❏Be sure to adjust the paper guides so that paper feeds freely.
❏Never allow more than 100 sheets to accumulate on the face-down tray.
❏Try turning over the stack of paper in the paper tray. Most paper packages indicate the top side
of the paper with an arrow at the side of the package.
❏Be sure that you do not add paper while printing.
Paper jam — inside the printer
If paper is jammed inside the printer, remove the sheet as follows:
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							Note:
The illustrations used in this procedure show the EPL-6200.
1. Close the output tray.
2. Open the printer’s front cover by placing your fingers on the grooves on both sides of the cover
as shown below, and then pull the cover towards you.
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							3. Remove the developer cartridge.
c
Caution:
❏When removing the developer cartridge, never touch the developing roller under the
flap; otherwise, print quality may decline.
❏Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality
may decline.
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							4. Carefully remove the paper from the paper path with both hands.
Note:
If the paper is difficult to pull out because only a small portion of the paper is visible, see “Paper
jam — output cover” on page 100.
5. Reinstall the developer cartridge.
6. Close the printer’s front cover.
Printing automatically restarts from the page that jammed. If the Error light continues flashing
after removing all jammed paper, open and close the printer’s front cover again to clear the error.
Paper jam — output cover
If the jammed paper inside the printer is difficult to remove because only a small portion of the
paper is visible, remove the sheet as follows:
Note:
The illustrations used in this procedure show the EPL-6200.
1. Make sure that the output tray is raised.
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