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Epson Aculaser M 2000 Service Manual

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Page 131

EPSON AcuLaser C9200NRevision D
Troubleshooting      Service Call Error 131
Confidential3.3.4  Other ErrorsDetails for troubleshooting on error message “Photocon Trouble uuuu”.†
Cause„
Adhesion toner on transfer belt is outside a proper range while image stabilizing control
„
Abnormal access between Photoconductor unit IC chip and Printer
†
Error-causing Part„
High voltage contact point between Photoconductor unit and High Voltage Unit
„
Photoconductor unit
„
PH unit
„
Transfer belt unit
„
Waste toner...

Page 132

EPSON AcuLaser C9200NRevision D
Troubleshooting      Service Call Error 132
Confidential
2
Check the connection status and stain on high voltage point between Photoconductor unit and High voltage unit.Figure 3-1.  High voltage point on Photoconductor unitFigure 3-2.  High voltage point on High voltage unit
Reset Photoconductor unit.
†
Correct connection 
status
†
Clean high voltage 
pointGo to Step 3
3
Check the installation status of PH unit.Correct installation Go to Step 4
4
Check the operation of...

Page 133

EPSON AcuLaser C9200NRevision D
Troubleshooting      Service Call Error 133
Confidential
5
1. Photocon Trouble uuuu - single color appear
 
Exchange abnormal color PH unit for normal color PH unit. If it is caused by PH unit, Exchange PH unit.
2. Photocon Trouble uuuu - several color appear
1. Exchange Transfer belt unit2. Check the inside of a waste toner pipe. If the toner pipe is blocked by waste toner, break blocked toner into fragments. And clean toner 
pipe inside.3. When waste toner is much in...

Page 134

EPSON AcuLaser C9200NRevision D
Troubleshooting      Power supply trouble 134
Confidential3.4  Power supply trouble3.4.1  Machine is not energized at all (PU1 operation 
check)
3.4.2  Control panel indicators do not light
Relevant Electrical Parts
†
Lift-up Sensor (PC7-PC)
†
Lift-up Motor (M3-PC)
†
Control Board (PWB-Z-PC)
Step
Check Item
Location
(electrical 
parts)
Result
Action
1
Is a power voltage supplied across 
CN1PU1-1 and 2 on PU1?
S to T-2
NO
Check the WIRING 
from the wall outlet to 
S1...

Page 135

EPSON AcuLaser C9200NRevision D
Troubleshooting      Power supply trouble 135
Confidential3.4.3  Fusing Heaters do not operate
3.4.4  Power is not supplied to option†
Optional Paper Cabinet Unit
†
Duplex Unit
Relevant Electrical Parts
†
Primary Interlock Switch (S2)
†
Fusing Unit
†
DC Power Supply (PU1)
Step
Check Item
Location
(electrical 
parts)
Result
Action
1
Is the power source voltage applied 
across CN2PU1-1 to 2 on PU1?During this time, the Right Door 
should be closed.
S to T-2
NO
Check wiring...

Page 136

EPSON AcuLaser C9200NRevision D
Troubleshooting      Image quality problem 136
Confidential3.5  Image quality problemWhen an image quality problem occurs, first go through the Initial Check Items and, if 
the cause is yet to be identified, go to troubleshootings per image trouble.3.5.1  Initial Check ItemsPrint a color image and determine whether the image problem occurs in monocolor or 
4-color.
Figure 3-5.  Initial Check Items
3.5.2  Image Trouble List
4039F4C505DA4 Colors
Mono Color
Table 3-20.  Image...

Page 137

EPSON AcuLaser C9200NRevision D
Troubleshooting      Image quality problem 137
Confidential
 
uneven density in main scan direction
p.140
 
low image density (decrease of ID)
p.141
 
gradation reproduction failure
p.142
 
foggy background
p.142
 
void areas, white spots
p.143
 
colored spots
p.143
 
blurred image
p.144
Table 3-20.  Image Trouble List
Sample
Symptom
Reference
4036fs4046c0
4036fs4047c0
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
4036fs4036c0
4036fs4048c0
4036fs4049c0
4036fs4030c0
ABCD
ABCD
ABCD
ABCD...

Page 138

EPSON AcuLaser C9200NRevision D
Troubleshooting      Image quality problem 138
Confidential
 
uneven density in main scan direction
p.148
 
low image density (decrease of ID)
p.149
 
poor color reproduction
p.150
 
incorrect color image registration
p.151
 
void areas, white spots
p.152
 
colored spots
p.153
 
poor fusing performance, offset
p.153
Table 3-20.  Image Trouble List
Sample
Symptom
Reference
4036fs4046c0
4036fs4047c0
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
4036fs4036c04036fs4058c0
AAAAAA
4036fs4032c0...

Page 139

EPSON AcuLaser C9200NRevision D
Troubleshooting      Image quality problem 139
Confidential3.5.3  Solution
 
WHITE LINES IN SUB SCAN DIRECTION, WHITE BANDS IN SUB SCAN 
DIRECTION, COLORED LINES COLORED BANDS IN SUB SCAN DIRECTIONA. Typical Faulty ImagesB. Troubleshooting Procedure

 
WHITE LINES IN MAIN SCAN DIRECTION, WHITE BANDS IN MAIN 
SCAN DIRECTION, COLORED LINES IN MAIN SCAN DIRECTION, COLORED BANDS IN MAIN SCAN DIRECTIONA. Typical Faulty ImagesB. Troubleshooting Procedure
Step
Section
Check Item...

Page 140

EPSON AcuLaser C9200NRevision D
Troubleshooting      Image quality problem 140
Confidential
 
UNEVEN DENSITY IN SUB SCAN DIRECTIONA. Typical Faulty ImagesB. Troubleshooting Procedure

 
UNEVEN DENSITY IN MAIN SCAN DIRECTIONA. Typical Faulty ImagesB. Troubleshooting Procedure
Step
Section
Check Item
Result
Action
1
High image 
density original
Uneven density in Sub Scan 
Direction occurs at a pitch of 
40 mm to 50 mm when a 
multi-print cycle is run using 
an original with high image 
density (50% or...
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