Epson AcuLaser CX21NC User Manual

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Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  278
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  278
Replacing a toner cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  278
Photoconductor Unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  281
Replacing the photoconductor unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  282
Chapter 14  Cleaning and Transporting the Product
Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Cleaning the pickup roller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  287
Cleaning the print head  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  288
Cleaning the exposure window  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  290
Cleaning the document table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  290
Cleaning the ADF pickup roller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  291
Cleaning the document table and the exposure window for Auto Document Feeder  .  291
Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  292
Finding a place for the product  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  292
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  293
For short distances  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  294
Chapter 15  Printing Problems
Printer Operational Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
The Print light does not turn on  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
The product does not print (Print light off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
The Print light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  296
The Order Online function does not work  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  297
The remaining service lives of the consumables are not updated (For Windows users only)297
Printout Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  297
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  297
Printout is garbled  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  297
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  298
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . .  298
The color looks different from what you see on the computer screen . . . . . . . . . . . . .  298
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  299
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  299
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  299
Half-tone images print unevenly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  300
Toner smudges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  300
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  300
 
						

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Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  301
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  301
The non-printed side of the page is dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  302
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Print quality decreased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  302
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  302
Insufficient memory to print all copies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  302
Printing in the PostScript 3 Mode Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  303
The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . .  303
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  303
The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac 
OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2.x)  . . . . . . . . . . . . . . . . . . . . .  304
The font on the printout is different from that on the screen  . . . . . . . . . . . . . . . . . . . .  304
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . .  304
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . .  304
The printer does not print normally via the network interface  . . . . . . . . . . . . . . . . . . .  305
An undefined error occurs (Macintosh only)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  305
Printing in the PCL6/5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  306
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  306
The printer does not print correctly in the PCL mode  . . . . . . . . . . . . . . . . . . . . . . . . .  306
The font on the printout is different from that on the screen  . . . . . . . . . . . . . . . . . . . .  306
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . .  306
Chapter 16  Scanning Problems
Scanner Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  308
The Print light does not come on.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  308
The product does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  308
Pressing the Start button does not start scanning.  . . . . . . . . . . . . . . . . . . . . . . . . . . .  309
Pressing the Start button in a Mac OS X environment starts the Classic mode. . . . . .  309
You cannot scan multiple images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  309
Scanning Software Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  310
You Cannot Start Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  310
The Scanner Software Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  310
Scanning Takes a Long Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  311
Scan Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  311
The Edges of Your Document Are Not Scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  311
You See Only a Few Dots in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . .  311
A Line Of Dots Always Appears in Your Scanned Image  . . . . . . . . . . . . . . . . . . . . . .  312
Straight Lines in Your Image Come Out Crooked . . . . . . . . . . . . . . . . . . . . . . . . . . . .  312
Your Image is Distorted or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  312
Colors Are Patchy or Distorted at the Edges of Your Image . . . . . . . . . . . . . . . . . . . .  313
Your Scanned Image is Too Dark  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  313
An Image on the Back of Your Original Appears in Your Scanned Image. . . . . . . . . .  314
 
						

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Ripple Patterns Appear in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  314
Characters Are Not Recognized Well When Converted Into Editable Text (OCR)  . . .  314
Scanned Colors Differ From the Original Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  315
You Have Trouble Adjusting the Scan Area in the Thumbnail Preview . . . . . . . . . . . .  315
Uninstalling Your Scanning Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  316
Uninstalling Epson Scan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  316
Uninstalling the Epson Creativity Suite  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  318
Uninstalling the On-screen User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  320
Color Matching Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  321
Colors on your monitor are different from those in the original image.  . . . . . . . . . . . .  321
Printed colors are different from those in the original image.. . . . . . . . . . . . . . . . . . . .  322
ADF Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  322
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . .  322
A line of dots always appears in your scanned image.  . . . . . . . . . . . . . . . . . . . . . . . .  322
Paper jams in the Auto Document Feeder.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  323
You cannot scan multiple documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  324
Chapter 17  Copying Problems
Copy Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  325
The product does not copy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  325
Copy Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  325
Printout is not fine enough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  325
The information on the back side or background color is printed on the copy . . . . . . .  326
Copies are blank, or images are missing or faded. . . . . . . . . . . . . . . . . . . . . . . . . . . .  326
Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  327
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  327
The background is dark and dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  328
Black vertical lines appear on the scanned image or the image is all black.   . . . . . . .  328
The scanned area is inappropriate.   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  328
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
ADF Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  328
A line of dots always appears in your scanned image . . . . . . . . . . . . . . . . . . . . . . . . .  328
Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  328
You cannot scan using the Auto Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . .  329
High quality color copy stops halfway  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  330
Chapter 18  Faxing Problems
Sending and Receiving Faxes Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  331
 
						

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The document stops feeding during faxing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  331
The product is receiving faxes but not sending them. . . . . . . . . . . . . . . . . . . . . . . . . .  331
Outgoing fax calls keep dialing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  332
Faxes you send are not arriving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  332
Incoming fax calls are not being answered  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  332
Faxes are transmitting or being received very slowly  . . . . . . . . . . . . . . . . . . . . . . . . .  333
A blank copy is output even though an original is set on the Auto Document Feeder during scan-
ning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Time setting is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  333
Printout Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  333
Black vertical lines appear on the scanned image or the image is all black.   . . . . . . .  333
The scanned area is inappropriate.   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  334
Faxes are not printing or are printing incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  334
Received faxes are too light or are printing only on half of the page . . . . . . . . . . . . . .  334
Reports are not printing correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  334
Chapter 19  Other Problems
Clearing Jammed Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  335
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  335
Jam C (cover C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  335
Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  339
Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  340
Jam MP (MP tray)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  343
Jam LC/G (optional paper cassette and cover G) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  345
When transparencies are jammed at the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . .  348
Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  349
Paper Handling Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  350
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  350
Problems Using Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  351
Paper does not feed from the optional paper cassette  . . . . . . . . . . . . . . . . . . . . . . . .  351
Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . .  352
An installed option cannot be used  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  352
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  352
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  352
Windows operating system  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  353
Printer software installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  353
Printing a Status Sheet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Appendix A  Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  358
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  358
 
						

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Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  358
Appendix B  Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  359
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  359
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  359
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  360
Product  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  361
General  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Environmental  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  362
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  363
Electrical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  364
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  364
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  364
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  365
Options and Consumables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  365
Optional 500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  365
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  365
Toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  366
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  366
Appendix C  Information about Fonts
Working with Fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
EPSON BarCode Fonts (Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  367
Available fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  382
Adding more fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  387
Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  387
Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  387
EPSON Screen Fonts (Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  387
Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  390
Introduction to symbol sets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  390
In the PCL5 mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  390
In the PCL6 Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  392
Index
 
						

							Safety Instructions16
Safety Instructions
Safety
Warnings, cautions, and notes
w
Warnings
must be followed carefully to avoid bodily injury.
c
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your product.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient operation:
❏Because the product weighs approximately 33.1 kg (73 lb) for EPSON AcuLaser 
CX21N/CX21NF, excluding consumable products, one person should not lift or carry it. 
Two people should carry the product, lifting it by the correct positions as shown below.
w
Warnings
Be very careful when lifting the product as the rear side is heavier than the front.
 
						

							Safety Instructions17
❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, 
or the surrounding areas. If the product has been in use, the fuser and the surrounding 
areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow 
the heat to subside before doing so.
* CAUTION HIGH TEMPERATURE
a. fuser unit
b. cover B
c. cover C
❏Do not insert your hand deep into the fuser unit as some components are sharp and 
may cause injury.
❏Avoid touching the components inside the product unless instructed to do so in this 
guide.
ab
*
*c
a
 
						

							Safety Instructions18
❏Never force the product’s components into place. Although the product is designed to 
be sturdy, rough handling can damage it.
❏When handling a toner cartridge, always place them on a clean, smooth surface.
❏Do not attempt to modify a toner cartridge or take them apart. They cannot be refilled.
❏Do not touch the toner. Keep the toner away from your eyes.
❏Do not dispose of used toner cartridge, photoconductor units, or fuser units in fire, as 
they can explode and cause injury. Dispose of them according to local regulations.
❏If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to 
clean it up. Because the fine particles can cause a fire or explosion if they come into 
contact with a spark, do not use a vacuum cleaner.
❏Wait at least one hour before using a toner cartridge after moving it from a cool to a 
warm environment to prevent damage from condensation.
Important Safety Instructions
Read all of the following instructions before operating your product:
When choosing a place and power source for the product
❏Place the product near an electrical outlet where you can easily plug in and unplug the 
power cord.
❏Do not place the product on an unstable surface.
❏Do not put your product where the cord will be stepped on.
❏Slots and openings in the cabinet and the back or bottom are provided for ventilation. 
Do not block or cover them. Do not put the product on a bed, sofa, rug, or other similar 
surface or in a built-in installation unless proper ventilation is provided.
❏All interface connectors for this product are Non-LPS (non-limited power source).
❏Connect your product to an electrical outlet that meets the power requirements of this 
product. Your product’s power requirements are indicated on a label attached to the 
product. If you are not sure of the power supply specifications in your area, contact your 
local power company or consult your dealer.
❏If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏Avoid using outlets that other appliances are plugged into.
 
						

							Safety Instructions19
❏Use the type of power source indicated on the label. If you are not sure of the type of 
power available, consult your dealer or local power company.
❏If you are unable to insert the plug into the outlet, contact a qualified electrician.
❏When connecting this product to a computer or other device with a cable, ensure the 
correct orientation of the connectors. Each connector has only one correct orientation. 
Inserting a connector in the wrong orientation may damage both devices connected by 
the cable.
❏If you use an extension cord, make sure that the total of the ampere ratings on the 
products plugged into the extension cord does not exceed the extension cord ampere 
rating.
❏Unplug this product from the wall outlet and refer servicing to a qualified service 
representative under the following conditions:
When using the product
❏Follow all warnings and instructions marked on the product.
❏Unplug this product from the wall outlet before cleaning.
❏Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
❏Avoid touching the components inside the product unless instructed to do so in this 
guide.
❏Never force product components into place. Although the product is designed to be 
sturdy, rough handling can damage it.
❏Be sure to keep consumables out of the reach of children.
❏Do not use product in a damp environment.
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating instructions are followed. Adjust only 
those controls that are covered by the operating instructions since improper adjustment 
of other controls may result in damage and will often require extensive work by a qualified 
technician to restore the product to normal operation.
E. If it has been dropped or the cabinet has been damaged.
F. If it exhibits a distinct change in performance, indicating a need for service.
 
						

							Safety Instructions20
❏Do not leave jammed paper inside of the product. This can cause the product to 
overheat.
❏Never push objects of any kind through cabinet slots as they may touch dangerous 
voltage points or short out parts that could result in a risk of fire or electric shock.
❏Never spill liquid of any kind on the product.
❏Except as specifically explained in the product’s documentation, do not attempt to 
service this product yourself.
❏Adjust only those controls that are covered by the operating instructions. Improper 
adjustment of other controls may result in damage and may require repair by a qualified 
service representative.
Safety Information
Power cord
c
Caution:
Be sure the AC power cord meets the relevant local safety standards.
Use only the power cord that comes with this product. Use of the another cord may result in 
fire or electric shock.
This product’s power cord is for use with this product only. Use with other equipment may 
result in fire or electric shock.
Laser safety labels
w
Warning:
The performance of procedures and adjustments other than those specified in the products 
documentation may result in hazardous radiation exposure.
Your product is a Class 1 laser product as defined in the IEC60825 specifications. The label 
shown is attached to the back of the product in countries where required.
Internal laser radiation
Max. Average Radiation Power: 5 mW at laser aperture